I purchased a T-shirt from ONU, but the colour wasn't what I was expecting, so I paid to return it. The refund process took far longer than it should have, and when the refund finally arrived, the or... Toon meer
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Lees wat reviewers zeggen
Delighted with my Givenchy Pegasus print t-shirt. Having checked the quality material, flawless stitching and make up of the neck label, especially the lettering, it strongly suggests the garment is... Toon meer
Bedrijf heeft geantwoord
Can’t fault the guys at ONU, purchased a Balenciaga T shirt and got it next day. Jordan was happy to measure pit to pit for me to ensure the correct size. I did get to the shop today and the guys mak... Toon meer
I'm back for the third time in the last 18 months. Outstanding service provided again - sneakers delivered in less than 48 hours, which arrived well packaged to prevent any damage to the box. I will... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 1994 in Birmingham UK, we are a family-owned business with two bricks and mortar stores in the West Midlands. For almost three decades, we’ve been carefully curating a collection of luxury menswear and children’s fashion from some of the world’s most respected designer brands, such as Gucci, Moncler, Canada Goose, Stone Island, Boss, Armani, and more. Whether you shop with us in-store or online, we take pride in offering a seamless experience with quick global delivery and easy returns, ensuring you can shop with confidence every time.
Contactgegevens
3 Stephenson Street, B2 4BL, Birmingham, Verenigd Koninkrijk
- 0121 277 4922
- info@onudesignerwear.com
- www.onudesignerwear.com
4,5
Uitstekend
968 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very friendly and helpful staff
14 augustus 2025
Antwoord van ONU Designer Wear
Thanks, Steven! Glad you found our staff friendly and helpful. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks, John! Glad you’re happy with the polo and speedy delivery. Appreciate the 10/10! 😊
Kind regards,
ONU Designer Wear
Great Service
Ordered and delivered very quickly. Very happy with the service. Called me personally with an issue that was resolved very quickly ordered again from them within a few weeks
13 augustus 2025
Antwoord van ONU Designer Wear
Thanks, Mike! Glad we could get everything sorted quickly for you, and it means a lot that you came back to order again so soon. We always strive to offer a personal service, so it’s great to hear that came through. 😊
Kind regards,
ONU Designer Wear
Good company
Love this site good quality and no fuss shipping is fantastic good overall company
31 juli 2025
Antwoord van ONU Designer Wear
Thanks, Lloyd! Really glad you’re happy with the quality and smooth shipping. Appreciate the kind words and support! 😊
Kind regards,
ONU Designer Wear
Arrived on time but finishing was…
Arrived on time but finishing was really awful. The buckle of the vekt had rusted . Not great for the price. Had to return it.
5 augustus 2025
Antwoord van ONU Designer Wear
Hi Jane
Thank you for your feedback and I’m really sorry for the delay in getting back to you — I’ve just left you a voice message today to apologise personally. We’re a small family-run business and a couple of us have been away over the school holidays, which unfortunately slowed down our response time by a couple of days.
As soon as the belt is returned to us, we’ll be happy to arrange either a full refund or an exchange — whichever you prefer. I’m sorry again that your experience wasn’t up to the standard we aim for, and I hope we can get this resolved for you quickly.
Kind regards,
Jordan
ONU Designerwear
Excellent from start to finish…
Excellent from start to finish purchased some amiri jeans which I’ve always wanted bit nervous about the purchase being an expensive one but I had nothing. to worry about I can’t recommend ONU enough will definitely be buying from them in the future.
6 augustus 2025
Review zonder uitnodiging
Antwoord van ONU Designer Wear
Hi Matthew,
Thank you so much for your great feedback. We’re really pleased to hear you’re happy with your Amiri jeans — and glad we could put your mind at ease with such an important purchase.
We truly appreciate your recommendation and look forward to helping you find your next piece in the future.
Kind regards,
Customer Service Team
ONU Designerwear
Die erste Erfahrung war positiv.
Ich habe am 02.08.2025 in diesem Online-Shop eine Emporio Armani-Umhängetasche bestellt. Da der 2. August ein Samstag war, wurde meine Bestellung am 04.08.2025 per DHL Express versendet. Und gleich am nächsten Tag erhielt ich morgens meine Bestellung aus England. Diese Tasche war neu und mit Etikett versehen. Und alles war sehr gut verpackt.
Ich konnte diese Umhängetasche nirgendwo außer in diesem Online-Shop finden.
4 augustus 2025
Review zonder uitnodiging
Antwoord van ONU Designer Wear
Vielen Dank für Ihre positive Bewertung und Ihr Vertrauen in uns. Es freut uns sehr zu hören, dass Sie mit Ihrer Emporio Armani-Umhängetasche zufrieden sind und dass die Lieferung schnell und gut verpackt bei Ihnen angekommen ist.
Thank you for your positive review and for trusting us. We’re very happy to hear that you’re pleased with your Emporio Armani shoulder bag and that it arrived quickly and well-packaged.
We look forward to welcoming you again in the future.
Kind regards,
Customer Service Team
ONU Designerwear
Antwoord van ONU Designer Wear
Hi Alan,
Thank you for your review. We’re glad to hear your order arrived quickly and was exactly as described. We really appreciate your support and hope to see you shop with us again soon.
Kind regards,
Customer Service Team
ONU Designerwear
Antwoord van ONU Designer Wear
Thanks, Christopher! Glad you’re happy with the product and speedy delivery. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks so much! Glad you were happy with the service and quick delivery. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks, Eamonn! Delighted to hear you’re happy with the quality and service. Appreciate the 5 stars! 😊
Kind regards,
ONU Designer Wear
Faultless quality & service
Found two hard to find items at this gem of a store. Placed the order and dispatch was in 24hrs. Delivery and service was faultless, well packaged, authentic items as promised, super high quality, and I wouldn’t hesitate to recommend and buy again.
29 juli 2025
Antwoord van ONU Designer Wear
Thanks, Dave! So glad you found those hard-to-find pieces with us. Really appreciate your kind words and recommendation—hope to see you back again soon! 😊
Kind regards,
ONU Designer Wear
Management were brilliant in sorting…
Management were brilliant in sorting out an order I had sized wrong dealt with it promptly and professionally
23 juli 2025
Antwoord van ONU Designer Wear
Thanks, Ian! Glad we could get it sorted quickly for you. Really appreciate the kind words—always here to help! 😊
Kind regards,
ONU Designer Wear
Highly recommended!!!!
Good communication,great selection and even sorted me out with some extra discount.
21 juli 2025
Antwoord van ONU Designer Wear
Thanks, Gary! Glad you were happy with the selection and service—always happy to help where we can. Appreciate the recommendation! 😊
Kind regards,
ONU Designer Wear
As always top class service..never…
As always top class service..never ordered online before but their communication in answering questions was quick & easy so will no doubt order again...Thanks again..Nik
9 juli 2025
Antwoord van ONU Designer Wear
Thanks, Nik! Really glad your first online experience with us was a good one. Appreciate the kind words and we’ll be here whenever you’re ready to order again! 😊
Kind regards,
ONU Designer Wear
Excellent service and fast delivery!
18 juli 2025
Antwoord van ONU Designer Wear
Thanks, Mark! Glad you were happy with the service and speedy delivery. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Better than Flannels
Fast deliver, quality packaging, and no postage fees on sensible priced orders.
Better than Flannels!
16 juli 2025
Antwoord van ONU Designer Wear
Thanks, Michael! Really glad you appreciated the fast delivery, quality packaging, and free postage—always our aim to offer great value. Love the Flannels shout—means a lot! 😊
Kind regards,
ONU Designer Wear
Fantastic all round price delivery and…
Fantastic all round price delivery and 2 great RL polos many thanks
17 juli 2025
Review zonder uitnodiging
Antwoord van ONU Designer Wear
Thanks so much Gary! Delighted you’re happy with the price, delivery, and the Ralph Lauren polos. Appreciate your support—hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks, Jon! Glad you were happy with the service and pricing. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Great service
Great service, very helpful measuring jackets to get right fit.
Quick delivery.
Good quality/well priced Harrington jacket.
9 juli 2025
Antwoord van ONU Designer Wear
Thanks, Richard! Glad we could help with the sizing and that you’re happy with the jacket. Appreciate your kind words and hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
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