I purchased a T-shirt from ONU, but the colour wasn't what I was expecting, so I paid to return it. The refund process took far longer than it should have, and when the refund finally arrived, the or... Toon meer
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Lees wat reviewers zeggen
Delighted with my Givenchy Pegasus print t-shirt. Having checked the quality material, flawless stitching and make up of the neck label, especially the lettering, it strongly suggests the garment is... Toon meer
Bedrijf heeft geantwoord
Can’t fault the guys at ONU, purchased a Balenciaga T shirt and got it next day. Jordan was happy to measure pit to pit for me to ensure the correct size. I did get to the shop today and the guys mak... Toon meer
I'm back for the third time in the last 18 months. Outstanding service provided again - sneakers delivered in less than 48 hours, which arrived well packaged to prevent any damage to the box. I will... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 1994 in Birmingham UK, we are a family-owned business with two bricks and mortar stores in the West Midlands. For almost three decades, we’ve been carefully curating a collection of luxury menswear and children’s fashion from some of the world’s most respected designer brands, such as Gucci, Moncler, Canada Goose, Stone Island, Boss, Armani, and more. Whether you shop with us in-store or online, we take pride in offering a seamless experience with quick global delivery and easy returns, ensuring you can shop with confidence every time.
Contactgegevens
3 Stephenson Street, B2 4BL, Birmingham, Verenigd Koninkrijk
- 0121 277 4922
- info@onudesignerwear.com
- www.onudesignerwear.com
4,5
Uitstekend
968 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Excellent service
Excellent service, very swift delivery, items as described and correct sizing.
23 maart 2025
Antwoord van ONU Designer Wear
Thanks, Danyaal! Glad you’re happy with the service and your order. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Great company fast service would highly…
Great company fast service would highly recommend...plus no hassle returns if you need a refund or exchange ...top top company
14 maart 2025
Antwoord van ONU Designer Wear
Thanks, Dan! Really appreciate your kind words. Glad you had a great experience and found our service hassle-free. Hope to see you again soon! 👍😊
Kind regards,
ONU Designer Wear
Quality
Delighted with my Givenchy Pegasus print t-shirt. Having checked the quality material, flawless stitching and make up of the neck label, especially the lettering, it strongly suggests the garment is 100% genuine. I'm convinced it is. The delivery only took 22 hours using free postage. This is on a par with Amazon Prime!! I did pay a little more than intended, but has made a beautiful birthday present. I cannot fault any aspect of this company.
Andy Evans.
20 maart 2025
Antwoord van ONU Designer Wear
Thanks, Andy! We're so glad you're delighted with your Givenchy t-shirt and appreciate your kind words. We take great pride in offering authentic, high-quality pieces with top-notch service. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
First time using Onu
First time using Onu
Great service, communication & prompt delivery of product... will definitely be using for future purchases!!
18 maart 2025
Antwoord van ONU Designer Wear
Thanks, Chris! Delighted to hear you had a great first experience with us. Looking forward to your future orders! 😊
Kind regards,
ONU Designer Wear
Quality authentic gear at great prices
Order some Armani jeans T shirts at great prices and the gear arrived quickly and nicely packaged. I will be using this company again for my summer stuff. Highly recommended 👍
23 maart 2025
Review zonder uitnodiging
Antwoord van ONU Designer Wear
Thanks so much, Mark! Glad you’re happy with the quality and service. We appreciate the recommendation and look forward to kitting you out for summer! 👍😊
Kind regards,
ONU Designer Wear
Everything so easy to do .
16 maart 2025
Antwoord van ONU Designer Wear
Thanks, Phil! 😊 We're glad you found everything easy and hassle-free. Looking forward to seeing you again! 👍✨
Kind regards,
ONU Designer Wear
Amazing service throughout
Amazing service throughout, I ordered the wrong jeans and they gave me advice on what I was looking for and exchanged the items without any fuss within the week.
Fast delivery
Excellent customer service
Amazing clothing
I would highly recommend and will definitely be using them again
8 maart 2025
Antwoord van ONU Designer Wear
Thank you for your amazing review! 😊 We're glad we could help and that you’re happy with our service. Looking forward to serving you again!
Kind regards,
ONU Designer Wear
Great service
6 maart 2025
Antwoord van ONU Designer Wear
Thanks, Tony! Glad you’re happy with the service. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks, Michael! Glad you’re happy with the product and service. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks, Marc! Glad we could sort it out for you. Appreciate your feedback and hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Quick order and delivery..superb
3 maart 2025
Antwoord van ONU Designer Wear
Thanks, John! We appreciate the feedback. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Great choice speedy delivery packaging…
Great choice speedy delivery packaging very good
4 maart 2025
Antwoord van ONU Designer Wear
Thanks, Owen! Glad you’re happy with the service. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks, Edward! Glad you’re happy, we always try to offer the best prices.🤩 Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks, Darren! We really appreciate the feedback. Hope to serve you again soon! 😊
Kind regards,
ONU Designer Wear
Order arrived quickly no hassle very…
Order arrived quickly no hassle very impressed will be using again thanks
24 februari 2025
Antwoord van ONU Designer Wear
Thank you, Tom! We're so glad to hear you had a smooth experience. Looking forward to your next order! 😊
Kind regards,
ONU Designer Wear
Excellent service
Excellent service. Jean’s arrived but where a bit small, sent them back and they sent a size up with no fuss 👍🏻👍🏻
23 februari 2025
Antwoord van ONU Designer Wear
Thanks, Kamen! Glad we could sort it out quickly for you. Appreciate your feedback and hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Excellent customer service
I ordered a shirt for my son which was too small. I emailed customer services regarding an exchange for a larger size, this was dealt with quickly and efficiently which was excellent.
I would have gave 5 stars but unfortunately the postage cost to return the shirt (as advised to return tracked registered post) proved to be rather costly.
14 februari 2025
Antwoord van ONU Designer Wear
Thanks, Caroline! We really appreciate your feedback and are glad the exchange was handled efficiently. We’re sorry to hear about the postage cost and will certainly consider that as we continue to improve our service.
Kind regards,
ONU Designer Wear
No product sent
Placed an with order these guys, but the item was nowhere to be found in there warehouse.
Had to go through the purchase process and waiting process and no one told me about it being missing until I had to enquire.
Poor customer service, never using again.
12 februari 2025
Antwoord van ONU Designer Wear
Hi Alfie,
We sincerely apologize for the experience you had with your order. We recently closed one of our branches, which caused a short-term issue with our stock management. Unfortunately, this resulted in delays in identifying certain stock discrepancies.
We completely understand your frustration and regret that we didn’t notify you sooner about the issue. Keeping our customers informed is important to us, and we’re actively working on improving our processes to ensure this doesn’t happen again.
If there’s anything we can do to make this right, please feel free to reach out to our customer service team at info@onudesignerwear.com. We truly value our customers and hope we can provide you with a better experience in the future.
Best regards,
Onu Designer Wear
Antwoord van ONU Designer Wear
Thanks, Stephen! We’re thrilled you’re happy with both the item and service. We look forward to having you shop with us again! 😊
Kind regards,
ONU Designer Wear
First class from order to delivery
First class from order to delivery
Will definitely keep buying
18 februari 2025
Antwoord van ONU Designer Wear
Thank you, Fraser! Glad you’re happy with everything. Looking forward to your next order! 😊
Kind regards,
ONU Designer Wear
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