I purchased a T-shirt from ONU, but the colour wasn't what I was expecting, so I paid to return it. The refund process took far longer than it should have, and when the refund finally arrived, the or... Toon meer
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Lees wat reviewers zeggen
Delighted with my Givenchy Pegasus print t-shirt. Having checked the quality material, flawless stitching and make up of the neck label, especially the lettering, it strongly suggests the garment is... Toon meer
Bedrijf heeft geantwoord
Can’t fault the guys at ONU, purchased a Balenciaga T shirt and got it next day. Jordan was happy to measure pit to pit for me to ensure the correct size. I did get to the shop today and the guys mak... Toon meer
I'm back for the third time in the last 18 months. Outstanding service provided again - sneakers delivered in less than 48 hours, which arrived well packaged to prevent any damage to the box. I will... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 1994 in Birmingham UK, we are a family-owned business with two bricks and mortar stores in the West Midlands. For almost three decades, we’ve been carefully curating a collection of luxury menswear and children’s fashion from some of the world’s most respected designer brands, such as Gucci, Moncler, Canada Goose, Stone Island, Boss, Armani, and more. Whether you shop with us in-store or online, we take pride in offering a seamless experience with quick global delivery and easy returns, ensuring you can shop with confidence every time.
Contactgegevens
3 Stephenson Street, B2 4BL, Birmingham, Verenigd Koninkrijk
- 0121 277 4922
- info@onudesignerwear.com
- www.onudesignerwear.com
4,5
Uitstekend
968 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
Ordered two different sizes to get the right fit, delivered in good time at a great price and the returned item dealt with in equally as quick time as the delivery. Can’t fault service I received will definitely use again.
10 februari 2025
Antwoord van ONU Designer Wear
Thanks, Alan! Glad you had a great experience. We appreciate your support and look forward to seeing you again! 😊
Kind regards,
ONU Designer Wear
The Boss Casual Is Very Smart
The Boss Casual Is Very Smart, Great Price Packaged Really Well 👌
2 februari 2025
Antwoord van ONU Designer Wear
Thanks, Alice! Glad you love it. Enjoy, and hope to see you again! 😊
Kind regards,
ONU Designer Wear
Fantastic
Fantastic. Service top quality goods kept informed about delivery from start to finish
14 februari 2025
You sent me the wrong size so I gifted…
You sent me the wrong size so I gifted it to my son as too much hassle to return it. I’m not happy. Stone island top cost over £300 pounds
7 februari 2025
Antwoord van ONU Designer Wear
Dear Terence,
Thank you for your feedback regarding your recent order (Reference No: 81045).
We’re sorry to hear that you were not fully satisfied with your purchase. Our records show that the correct size was sent as per your original order. We weren’t made aware of any issues at the time, and we would have been more than happy to assist had you reached out directly.
If there was an error or misunderstanding, we’d still like the opportunity to resolve it. Please feel free to contact us at info@onudesignerwear.com or call us on 0121 277 4922, and we’d be glad to look into this further for you.
We value your feedback and appreciate the chance to make things right.
Kind regards,
Jason
Customer Care team
Onu Designer Wear
info@onudesignerwear.com | 0121 277 4922
Top sweater delivered swiftly!
11 februari 2025
Delivery went good honest and kind on…
Delivery went good honest and kind on time if not on time you will let us know what what.
4 februari 2025
Original Aqua
Always wanted one of these to match my scarf and rain mac now I have one
Fully kitted
8 februari 2025
A great clothing company!
This was the first time I have bought from this company and I must say that I'm very impressed so far!
10 februari 2025
Quick turnaround but also using decent…
Quick turnaround but also using decent delivery company who went out of his way to put in a safe place 👍
1 februari 2025
...Stone Island baseball cap
... Quality Stone Island b/ball cap, a tad pricey, but worth it.
7 februari 2025
Great site, great price
Great site , amazin price, extremely quick delivery, came in secure box wrapped .
Highly recommend.
7 februari 2025
I orderd
I orderd. T-shirt to holland en i received in a week. Thanks
4 februari 2025
Review zonder uitnodiging
Ordered a hoody and it was faulty
Ordered a hoody and it was faulty. Called the shop spoke to a great guy called Uzman and then Andrew from the warehouse, replacement sent instantly. Full credit to this company
30 januari 2025
Wont allow me to checkout
3 februari 2025
Review zonder uitnodiging
Antwoord van ONU Designer Wear
Dear Robert,
Thank you for your feedback, and I’m sorry to hear you experienced issues during checkout.
We’ve run some checks on our end, and everything appears to be working fine. It’s possible that this may be related to a browser issue or cache error. Could you please try clearing your browser’s cache or using a different browser or device to see if that resolves the problem?
If the issue persists, we’re more than happy to assist you directly. Feel free to contact us at info@onudesignerwear.com or call us at 0121 277 4922, and we’ll help you complete your order as smoothly as possible.
Thank you again for bringing this to our attention, and we look forward to assisting you further.
Kind regards,
James
Customer Service Manager
Onu Designer Wear
info@onudesignerwear.com | 0121 277 4922
Good friendly website and good buyer nice shorts.
Lovely website and friendly communication too.
29 januari 2025
Mcqueen birthday present
I was looking for these trainers for a birthday present for my husband. And came across your website, was happy with the price as they were on sale.
19 januari 2025
Very good experience
Great prices - and send in quality packaging - had to return one item for an exchange due to size. Once received the return - the replacement was sent and received very quickly. Would buy in confidence from this store again.
15 januari 2025
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