OPATRA Reviews 

1.063
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Thankyou to Opatra I am really happy with all the products I purchased at The Trafford Centre Manchester. Codruta was so professional friendly and helpful. Using the Synergie Marble Neck device and th... Toon meer

Beoordeeld met 5 van de 5 sterren

Je suis venue pour changer mon ancien appareil et passer à la gamme supérieure. Je n'en suis pas déçue. Après trois semaine d'utilisation, une nette amélioration se fait ressentir sur ma peau. D'un au... Toon meer

Beoordeeld met 5 van de 5 sterren

Evelina is the professional to find at Battersea Power Station. She knew she could help me and in her hands I didn’t need much convincing as the results spoke for themselves. I thought the... Toon meer

Beoordeeld met 2 van de 5 sterren

Me vendieron unos productos en un stand en la Vaguada en Madrid completamente presionada después de haber dicho que “tenía muchas dudas de si comprar los productos porque no quería ahogarme económ... Toon meer

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4,5

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TrustScore 4.5 uit 5

1K reviews

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4,5

Alle reviews

(1.063)

257 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Kristina was lovely very informative

Kristina was lovely very informative, , she explained how everything works, she showed you while explaining everything. She answered any questions I had . Also a follow up txt to make sure everything was ok.

7 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This was quite an experience

This was quite an experience, I have never thought I’ll purchase a device for my skin routine but I did heard about OPATRA technology. I adore the approach and the knowledge of the skin advisor, he was such a gentleman I have to say that it was a bargain, can’t wait start using it.

10 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely experience

Had a great experience and purchased. Great customer service and well trained staff who filled me with confidence. I was served by Marianne and Sam.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Omg !! ❤️

Omg !!! I love you guys !!! I was yesterday at ideal home show in London , my skin never looked better!
The French lady that was with me explained everything about what is going on with my skin & gave me the best solution I’ve ever experienced.
OPATRA thank you ❤️

16 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been using Opatra products for a…

I have been using Opatra products for a number of years and the results are amazing. Sam and Marianne are brilliant. They are knowledgeable and professional and did a fantastic job explaining their products and how to use them. There is always such a great buzz on the Opatra stand…..love it!

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service


I feel really silly. It was an impulse buy at The Ideal Home Show! I had buyers regret as soon as I got back to my hotel. I spent £500 on this device.
I emailed the company to ask for a refund and heard nothing so wrote about my frustration on here.

Today I received two phone calls from the company and they had not received my email.

Andre was very helpful and gave me a different email address and the problem has been resolved.

He has promised a full refund and a label and the device will be collected from my home by a delivery company.

I appreciate their customer service and the professional way they have handled this problem.

Thank you Andre and Opatra for your excellent after sales service.

Liz

17 april 2026
Review zonder uitnodiging
Logo OPATRA

Antwoord van OPATRA

Hi Liz,

We have checked all our emails and couldn't find an email from you , please email us directly at info@opatra.com #!£ we will be happy to arrange the refund for you
.
We also requested your information via trustpilot to make sure we can address you personally.
Looking forward hearing from you.

Beoordeeld met 1 van de 5 sterren

I also had a very pushy Opatra person…

I also had a very pushy Opatra person at the stand at the ideal home show today...encouraged to sit down to try the eye and skin treatment ...then within 10 minutes this person who said she was a dermatologist had gone off and got a box priced at over £1000 without even asking me if I was interested in buying it ...never felt so uncomfortable as I did today...but there is no way I am buying an expensive product like that with doing my own research first ...I probably would have made a purchase in the future ,in my own time, but not under duress from pushy sales people ,it has definitely put me off the brand now ...its a shame that if its an award winning beauty brand that it has such agressive sales tactics . Very disappointing 😔

16 april 2026
Review zonder uitnodiging
Logo OPATRA

Antwoord van OPATRA

Dear Dolly,

Thank you for your feedback. We are sorry to hear your experience at our Ideal Home Show stand was not up to the standard we expect. We would very much like to speak with you personally about this — please do reach out to us at info@opatra.com

Warm regards,
The OPATRA Team

Beoordeeld met 1 van de 5 sterren

I got talking to a young woman on the…

I got talking to a young woman on the stand at the Ideal Home Show today. Apparently she was a skin expert 🙄
I foolishly let her put some cream under my eye. As a result my eye is now sore and painful. I said I wasn't interested in making a purchase as I'd never heard of the company before. She then decided to insult my skin. Rude, unpleasant and unprofessional.

16 april 2026
Review zonder uitnodiging
Logo OPATRA

Antwoord van OPATRA

Dear Marie

Please contact us via email at info@opatra.com as we would like to hear more about your experience.

The OPATRA Team

Beoordeeld met 1 van de 5 sterren

I was forced by a very pushy…

I was forced by a very pushy representative on the Opatra stand. These girls were absolutely insulting to perspective clients even young girls they were telling them they were wrinkly and whatever they were doing was not working.i still feel traumatised by the rudeness. I would suggest that you choose your custom interface more wisely.It gave a temporary lift like all these gadgets but 30 minutes later no change. I am contacting the Ideal Home exhibition to remove these people I feel it is extremely dangerous to make young girls. Well any women feel this way about themselves.

14 april 2026
Review zonder uitnodiging
Logo OPATRA

Antwoord van OPATRA

Dear Jo,

Thank you for your feedback. We are very sorry to hear about your experience, as this is not the standard we expect at Opatra.

We would like to investigate this matter further and would appreciate it if you could provide us with more details about your visit. Please contact our customer care team at info@opatra.com so we can look into this properly and investigate further.


OPATRA Customer Care Team

Beoordeeld met 5 van de 5 sterren

What a difference !!

I visited the OPATRA stand today at the ideal Home exhibition and was blown away by the effects of the Opatra Dermisonic 2.
Lena was so knowledgeable and demonstrated it for me . She was fantastic The difference in just a couple of minutes , was so marked , I could not get over it . I cannot afford expensive facials all the time, but with this device I can do it for myself .
I didn’t go there to buy anything like this but I could not deny how brilliant it was and just had to get one .

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nili

Nili, is a brilliant salesperson, she explained everything clearly and very friendly

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Anais what can I say she has been…

Anais what can I say she has been amazing in so many ways .
I met her at the ideal home exhibition.She demonstrated many of the Opatra London machines and products for me and my daughter . She also gave me fantastic backup when I struggled to remember how to use them .
Highly recommended Anais and the Opatra products

10 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid a demo

At the ideal home show today and the girl is initially very pleasant but soon became very pushy and in my
opinion rude. She said she had the same name as me which I don’t believe!!! I said I wanted to think about the product before buying, she then used pushy tactics on me, unfortunately for her this doesn’t work on this northern lass.

13 april 2026
Review zonder uitnodiging
Logo OPATRA

Antwoord van OPATRA

Dear Julie
We terribly sorry to hear about this Incident, can you please email us at info@opatra.com so we can understand who serve you and investigate this throiuguly.

Apologies for the inconvenience

The OPATRA team.

Beoordeeld met 5 van de 5 sterren

Went to the Ideal Home Exhibition…extremely upsetting pushy sales experience

I had a less than positive experience with an Opatra employee recently putting in my opinion, excessive pressure on me to buy. However, the company boss contacted me to apologise. I thought he was lovely, and sent me some boxed gifts of their products, which was very unexpected so was an amazing surprise. This was over and above what I would expect, so therefore I would recommend this firm. The products are very good quality.

12 april 2026
Review zonder uitnodiging
Logo OPATRA

Antwoord van OPATRA

Dear Susan ,

We are very sorry to hear that you had such experience with an OPATRA advisor , please get back to us so we can investigate further who was the advisor who served you.
Please contact us at info@opatra.com so we can investigate further.
Truly apologise for the inconvenience
The OPATRA team

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