OPATRA Reviews 

Purchased a Dermieck and LED face mask. Amazing professional service from the team. Thank you

Fui a la tienda de Núñez de Balboa, me abordaron en la calle y después de insistir acepté pasar a que me hagan una demostración. Probaron sobre mi mano un peeling y bajo el método de venta agresiva y presionando para que tomes decisión rápido me ofrecieron una oferta de tónico, un limpiador facial y el peeling en 240€ y cada vez bajando más hasta que dijeron que me lo dejan en 100€ y me regalan un tratamiento facial. Se negaron darme tiket en papel y me lo enviaron por correó electrónico , por lo tanto me vi obligada a facilitarlo.
Volví al establecimiento para que me hicieran el tratamiento que entraba en la oferte y fue pésimo. Me atendió Vanessa, acaba de fumar y según me aplicaba el producto en la cara me hablaba con lo cual el holor que desprendía de su boca era vomitivo. Nada higiénico y paro dos veces el proceso para ir a comer unas cosas que le dejo una compañera en una habitación. Cuando acabo el proceso empezó otra vez la venta agresiva…ofreciendo un pack en 480€, luego añaden una máquina más y pide 520€, luego quitan productos y baja a 400€, luego me dicen que me dejan sus puntos y se queda en 380€, luego quitan todos los productos y me quieren vender solo la máquina en 200€ y de ultima solo una crema en 100€. A todo esto estando medio tumbada en el sofá y sin poder incorporarme. Presionando que la oferta era solo aquel día y que tenía que cogerlo ya. Conseguí salir sin comprar pero con mal estar por la situación de presión que he sentido. Cuando llegue a casa, cogi a revisar los productos que compré días antes del tratamiento y para mi sorpresa el jabón tiene roto el pulsador y no funciona y el peeling estaba empezado.

Accueil au top! Bianca de CAP 3000 à Nice a été professionnelle et investie dans ses conseils. Elle a su répondre à mes interrogations et le suivi est complet. Merci beaucoup!

My Husband and I had the pleasure of meeting Kristina yesterday at The ideal Home Show where I purchased the Derma Sonic Two — and I can honestly say my decision was strongly influenced by her professionalism and the wonderful experience she created.

Kristina was incredibly kind, friendly, and welcoming from the moment we met. She took the time to explain everything clearly, answered my questions with patience, and made me feel completely comfortable and confident in my purchase. Her warm and genuine approach really stood out and made the whole experience enjoyable and reassuring. And her knowledge about the product was so helpful.

It’s rare to meet someone who combines such professionalism with such a personal touch. Thank you, Kristina, for making this such a positive experience — I truly appreciated your support and guidance! 😊✨

Excelente atendió de nery , profesional en todo momento y los productos son de otro nivel . Están en el
Plenilunio

Me encantó el trato de Nerylena. Me asesoró en el stand de plenilunio y me he sentido acompañada porque me hace seguimiento y las cremas y maquinas que me recomendó usar me están haciendo efecto

Fui y me atendieron excelente! Son muy amables cada uno de ellos, me recomendaron unos productos para el cuidado facial y estoy súper contento, muy bueno todo.

Great customer service from Ned at the Ideal Home exhibition on 18 April 26. He was very informative and was helpful in demonstrating the kit. I did treat myself with buying some products.

Kristina was great in the ideal home exhibition, she provided us with lots of information and let us ask any questions we wanted to ask and gave us lots of extra tips to help with the skin care range and devices

I bought a dermasonic 2 and a Dermi eye plus device from the Dublin show a few weeks ago, and I wanted to say how wonderful the customer service was. The sales rep was very patient with me and answered all of my questions that I had to ask, before investing in Opatra. I think her name was Krissie. Thank you for fixing my skin!

Excelente asesoría y acompañamiento en la tienda de centro comercial La Vaguada. Llevo 4 meses siguiendo tratamiento con ellos y estoy muy feliz con los resultados.

I bought the Dermisonic from ideal home show on Sunday and I want to say a special thank you to Kristina’s excellent customer service, which made all the difference, and I would highly recommend both her and Opatra to anyone looking to invest in their skin! Loving my device and the fabulous skin care. X

La atención fue muy profesional pero cercana. Excelente productos y muy buena atención!

Lovely products and brilliant customer sevice espeacially from Marianne.
Very knowledgable in what type of skin and products which suits skin type.

I visited the Professional Beauty Business Summit at Olympia in March with every intention of purchasing a Dermalux LED device for my new Beauty Boutique when I inadvertently stumbled across Opatra's stand there. I have to say this has worked out so well for me! I showed interest in their Dermasonic II device and Kristina was more than helpful in sharing her knowledge and experience of how well it works - and it does - as well as demonstrating how easy it is to utilise on your clients and even yourself if need be. She was ever so patient going above and beyond to respond to my many questions, even the more challenging ones which was when she brought in her colleague who actually designed some of the equipment and who could share with me the more scientific underpinning knowledge that I was seeking. Kristina also took me through the Skin Essentials skincare and some of the other devices that may prove useful in my salon.
I admit I was sceptical at first. I have been in the beauty and aesthetic industry for over 35 years now as an educator as well as aesthetician and have used an extensive range of very pricey devices that didn't always deliver; however on seeing how well the demonstration worked, and reading through the information Kristina shared I was impressed enough to make a purchase of nearly all that was recommended, and I have not regretted it since.
I and my clients love how well the devices work, and regular use of the Opatra skincare range really improves the texture, feel and look of my clients skin. Add the exceptional customer service that I have received from Kristina and her team, I know that going forward with Opatra is the best option for making a success of my business, so happy I opted for them!

Manale and Marianne have just sold me products I never thought I would they were brilliant good sales but I didn’t feel pressured this is a gift to me for retiring no pressure amazing and manale is beautiful if I can look like her happy days 10 out of 10 service both of them xx

Buenísimo. Me sentí asesorado y cuidado al mismo tiempo. Llevo 15 días usando el dispositivo de los ojos y me encanta

I was served by a lady called Marianne who was very knowledgeable and explained how to use the different products on sale. I bought some face cream which I’m really happy with. Thank you Marianne’s for all your help and I will definitely buy from you again. Excellent customer service.

I was stopped by Marianne at the Ideal Home Show, at first I was sceptical about these devices, as I previously had heard mixed things. However from the second I sat in the chair for my demonstration, Marianne made me feel so comfortable and showed me the devices in the most brilliant way, she was not pushy and really explained the use of them well. I could not be more thrilled to buy a product from such a genuine salesperson. Will be purchasing again !

I visited the Ideal Home Show yesterday, there were so many high-quality brands to explore.
One of the highlights for me was discovering Opatra. I had the pleasure of meeting Liran, who truly made my day. He took the time to sit with me, understand my skin, and give personalized advice on how to maintain its glow.

Such a lovely experience professional, attentive, and genuinely helpful.

Highly recommend!