Optima Health Reviews 

Poor Occupational Health service in terms of assessment experience and report standards. Report was inaccurate as there were omissions re key biopsychosocial factors which are fundamental when considering a return to work. Outcome - meaningless report recommendations so little utility in the report being shared as a tool to support with communicating a persons ongoing needs to their employer.

My recommendations:

1. For the assessor to actually listen and record accurately and completely what was articulated.
2. Please may I also highlight that an assessor sharing her own homeworking situation and relating this to an individual’s return to work is completely inappropriate as there is no like for like given a person’s particular needs!
3. For a report to have meaningful utility, parity of esteem re mental and physical health descriptions should not have to be justified or brought to the attention of the assessor to correct! Pay attention to key biopsychosocial factors which are shared with you such as mobility and pain levels/pattern following injury, impact on driving (when this is essential for a person’s employment) and impact on carer responsibilities.
4. Additional recommendations would be for clear communication re complaints process as one communication has advised that “case closed” following a email trail but another has provided separate info re complaints process.

Any decisions those *doctors* make are in the favour of Amazon only.

LCY2 - Olivia-Andreea Scurtu

They made an appointment I did not agree to, or ask for. Ignored my request to cancel it, and "reported me to my manager" when I did not attend.

D not disclose confidential information to these parasites.

Very poor service, with unprofessional physiotherapist (working for Amazon, LCY2). They disagree with any doctor's fit notes, saying its their right to have a different opinion. Their ignorance is dangerous to our health. In their opinion "pain is not a barrier to work". Stay away.