Opusbroadband Reviews 669

TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Connor installed the Internet quickly and efficiently with no problems. He explained everything thoroughly and clearly with a friendly professional attitude. Opus did a great job when I was let down b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Tyler came and fitted my full fibre broadband explained everything to me left everything tidy,went above and beyond to help me out. Thank you. Would give 5 stars but find the tech team at times unreli... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service provided by engineers Chris and Seb. Polite and friendly. As always from start to finish of my initial conversation with the staff on the phone, to the completion of the work at my home... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Opus broadband thank you is not enough to send Michael came this morning at 8.05 and explain everything what I need to know, gave some advice for better connections upstairs and sorted everything fo... Toon meer

Bedrijf heeft geantwoord

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4,5

Uitstekend

TrustScore 4.5 uit 5

669 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Ross and Andy did a great job…

Ross and Andy did a great job installing it.
Jahir. Great customer service.
I am very happy to be with you.
well done everyone.

6 mei 2026
Review zonder uitnodiging
Logo Opusbroadband

Antwoord van Opusbroadband

Thank you, Mr David, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Job Well done

They did a great job in making sure that my internet is working perfectly again.

7 mei 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, Salam, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

The engineers who installed our…

The engineers who installed our equipment were very respectful and professional, they have done a very good job.

29 april 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, GL Seery-Pugh, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 4 van de 5 sterren

On site engineer was very good.

Tyler came and fitted my full fibre broadband explained everything to me left everything tidy,went above and beyond to help me out. Thank you. Would give 5 stars but find the tech team at times unreliable depending who get.

1 mei 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, Paul, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Chris and Andy

Chris and Andy were very nice guys, solved the issues with internet. Everything is up and running. They've done speed checks in the whole property to make sure everything is covered. They also fitted the box with cables which was just hanging to make sure it's safe - weren't asked but noticed.
Thank you :)

30 april 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, Andrea, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Chris and Seb

Chris and Seb did a great job installing my broadband. Friendly, professional, and made sure everything was up and running perfectly before they left. Really appreciate their efficiency and clear communication—excellent service all around.

23 april 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, Connor Houghton, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 1 van de 5 sterren

STAY CLEAR OF THEM - FAILED CABLE 4 TIMES

Very poor service, had fibre installed, third time by this company. How you may ask. First time engineer installed the equipment no power signal. That was a damaged cable not a problem. Second time new cable installed the engineer installed it and it worked for a full week. Called them said the cable had failed again? So had to wait for a new cable and it be reinstalled by an engineer. Come back today no Internet.

This company is a complete joke, thought it was opus broadband. Then a 6g Internet van did one of the installs. Found out the company is a massive scam.

They have poorly speaking technical support that are overseas and don't know anything about what they are providing tech support on.

STAY CLEAR OF THEM - GOOD LUCK IF YOUR PLANNING ON SIGNING UP.

23 april 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

We're sorry Robinson, to hear about your experience. We've requested your details via Trustpilot so we can locate your account and look into this further. Thank you for bringing it to our attention.

Beoordeeld met 5 van de 5 sterren

Great lad turned up from Burnley to…

Great lad turned up from Burnley to connect me he was determined to get it connected great lad we had a good laugh highly recommend opus broadband I am a very happy customer

21 april 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, Mark Muller, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Connor installed the Intern🐈et quickly…

Connor installed the Internet quickly and efficiently with no problems. He explained everything thoroughly and clearly with a friendly professional attitude. Opus did a great job when I was let down by Sky, BT, Talk Talk and Vodafone.

21 april 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, MRS N SEENEY, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Seb & Chris just installed my broadband…

Seb & Chris just installed my broadband very professional clean & took time to explain things to me would highly recommend

20 april 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, David, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Great installation by Connah

Great installation. Connah was clear, respectful and informative. Answered all my questions and very helpful.

20 april 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, Michael, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Last one day my Internet not working I…

Good costmer service they respond and said will send you new router and hopefully works better

16 april 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, Nosheen, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Made an effort to find me a solution

Made an effort to find me a solution in an area that dosent have many options. Ended up with great speeds cheaper than everyone else. Tyler who came to do the install was very pleasant, even turned up 10mins early and did a neat job, tested speeds in each room and cleaned up. Super satisfied.

17 april 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, Christopher, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

The man who came was very helpful and…

The man who came was very helpful and very tidy . Explained it all and it was so simple do. I would truly recommend them to anyone. No fuss just straight forward and not loads of wires too.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, Jennifer, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Ex BT, now Opus :)

I was a BT (now EE) customer, but my wifi was always lagging. Not good for someone who works from home. I got Opus because a friend of mine said they are good, and that they are indeed. So far I haven't had any issues. Also, the guy who came to install Opus was friendly and got the job done quickly.

2 april 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, Edward, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Great service provided by engineers…

Great service provided by engineers Chris and Seb. Polite and friendly. As always from start to finish of my initial conversation with the staff on the phone, to the completion of the work at my home my broadband speeds are now excellent. Many thanks to all at Opus. Pete Dixon

15 april 2026
Review zonder uitnodiging
Logo Opusbroadband

Antwoord van Opusbroadband

Thank you, Peter Dixon, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, satisfactory work.

15 april 2026
Review zonder uitnodiging
Logo Opusbroadband

Antwoord van Opusbroadband

Thank you, Mrs Shumaila, for the great feedback! We're glad you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Brilliant installation service

Opus broadband thank you is not enough to send Michael came this morning at 8.05 and explain everything what I need to know, gave some advice for better connections upstairs and sorted everything for us.
Clean and jobs done inside and outside as well.
Thanks Pal

15 april 2026
Review zonder uitnodiging
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Antwoord van Opusbroadband

Thank you, Carlos, for the great feedback! We're glad you had a positive experience.

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