The watch I got my bf was a part of the military collection and my Marine was so happy about the gift, he proposed!! We love the watch and are getting him a wedding band. The customer service is amazi... Toon meer
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Lees wat reviewers zeggen
Biggest piece of junk! No quality control whatsoever! Ordered for boyfriend’s birthday. First one they sent the hands if you mived watch- floated all over and wouldn’t keep time. Reported and they... Toon meer
I am usually very cautious of buying anything online, but original grain and their representatives were very professional and kept in constant communication with me when I had questions. The watch is... Toon meer
I ordered a watch and it arrived defective. I contacted the company and realized that it was beyond the return date by two days. Regardless, they quickly responded, offered to replace it and told me t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Original Grain is the premier maker of handcrafted wood & steel designs. Individually made from premium sustainable wood suppliers and 100% stainless steel. Inspired by their Pacific Northwest roots, brothers Ryan and Andrew Beltran set forth on a mission in 2013: Create an entirely unique timepiece out of wood and steel. To-date the brand has planted over 600k trees cleaned up over 250k lbs of plastic & helped with multiple Veteran organizations.
Contactgegevens
Verenigde Staten
- support@originalgrain.com
- www.originalgrain.com
3,9
Goed
348 reviews
Heeft 9% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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The customer service was excellent and…
The customer service was excellent and the notifications of transit were timely. The watch is beautiful. It is a gift so I haven’t received their thoughts on it yet but I know he’ll love it.
22 oktober 2025
Bourbon Enthusiast
Outstanding quality and impeccable customer service at an extremely reasonable price!
15 oktober 2025
Sound classic and striking watches!
Watches are solid, comfortable to wear and striking in appearance.
20 oktober 2025
Great quality
Original grain chrono watches are some of the best watches I’ve ever owned. Super scratch resistant. Beautiful watches.
19 oktober 2025
Beautiful Watch Gift
Beautiful Watch Gift! My gift was sent quickly and delivered in a beautiful wood box. The extra watch box is a beautiful addition as a gift also.
20 oktober 2025
Unique
Unique, quality watches. I got the Forest Fire Ember watch, and I love the look and aesthetic of the watch. Well done! I'm not too much of a whiskey enthusiast but, I will be looking to get a whiskey barrel watch in the future. Thanks again for an amazing, and interesting timepiece.
20 oktober 2025
Beautiful time peace
20 oktober 2025
Great watches and excellent customer service!
We have bought several watches and have loved them. We needed a new leather band. Your customer service has been soo great to work with us. My man is 83 and was a camp director in Lake Lure NC so your wood watches are perfect for him. Excellent service! Many Blessings to you!
! Jean Godley-Cooper
17 oktober 2025
Really nice gift
Really nice gift. Well made, had a good weight to it. Several people asked about it at the party.
6 oktober 2025
Affordable timepiece for every environment
Great order experience and great customer support. Unique offering appropriate for all occasions.
16 oktober 2025
Another satisfied customer!
the company was very prompt in responding and completely kept their word as far as warranty goes!…GREAT JOB!!!!
17 oktober 2025
Beautiful Watch
This watch looks great, solid, and very well made. For guys with bigger wrists like me, you'll have to use the extra links they send with it. You'll need a special tool to add the links or go to a jeweler.
14 oktober 2025
The watch and ring look amazing
The watch and ring look amazing. I can’t wait to give it to my husband (in two months) for his birthday. Order was received in a timely manner.
Thank you
Kelly L
17 oktober 2025
We have ordered a couple gifts from…
We have ordered a couple gifts from them and always beautifully packaged and we absolutely love the watches and rings.
17 oktober 2025
This is a gift for someone who has…
This is a gift for someone who has everything. I couldn't wait to see what this watch looked like in person.
When I opened it I was WOW what a beautiful watch. I'm very pleased with it. I didn't think it would be so awesome.
14 oktober 2025
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