Original Grain Reviews 348

I absolutely love my Forest Fire watch — the red color version is stunning! The purchase process was simple and smooth, and when I needed to order additional links, customer service made it quick and easy. The craftsmanship and style really stand out. I’d love to see Original Grain expand this collection with matching accessories like dog tags or a keychain in the same design.

I received my order very fast and things were great. My husband wore his watch twice and pins started falling out and he lost a link because of it.
I contacted the company and I was sent a link to buy more pins and links🤬 I spent almost 900.00 on 3 watches I should not have to order and pay for more.
Then that said they would make me a ticket to get it taken care of. Guess what never got a email or links and pins.

I now own three Original Grain watches — one of which I gave to my father-in-law and we both can’t stop talking about them. The craftsmanship is incredible. My Jack Daniels Mechanical Chrono especially blew me away: it uses a Miyota 82S0 automatic movement, a system normally found in high-end Swiss watches. I didn't even know that when I purchased it. You can feel the quality right away -they’re solid, have a satisfying weight, and look even better in person than in the photos.

Customer service was just as impressive. I had a small issue with the one I gifted my father-in-law, and their team handled it instantly and professionally. They genuinely stand behind their work.

Between the unique designs, premium feel, and the way they treat their customers, I’m officially a lifelong fan. Couldn’t be happier with both the watches and the people behind them.

We had an issue with the watch that we purchased. My husband absolutely loved the watch and didn’t want to give it back to get fixed. They sent us a brand new watch. No that’s great customer service.!!!!

The watch came super fast and the inscription I wanted on the back of the watch was perfect! Beautiful watch! It’ll look stunning thank you! Perfect anniversary gift.

Bought as an anniversary gift for my husband. It is excellent quality and made the perfect gift. Shipping was a lot faster than expected too.

Shopping on the Original Grain store is a breeze. Wonderful displays of all the different watches, love the "give back" programs, plant a tree, etc... you do above just selling unique watches. Own 3 watches now. Thanks

You do absolutely everything perfectly from design to after care customer service of purchase 🙌 Thank you so much for your collaboration with Cedella Marley in making something to be cherished an adored! With such craftsmanship I will absolutely be leaving this beautiful timepiece as special reminder to my son on a life changing journey he sent me on over 11 yrs ago..it was perfect timing for me to have being it's my 11 yr Anniversary following The Marley Brothers festivals an tours!! I love seeing Bob's smiling face looking at it several times a day is so easy to do!!! Beyond magnificent work you have accomplished!!! ONE LOVE 💚 💛 ❤️🦁 T

Very happy with the watch. It is a gift so hopefully he will feel the same.

The watch is very classy. Good quality and works as it should. Loved it!

Perfect experience

Horrible! I got a text after I ordered my 3 rd watch from y’all that I could get sunglasses for 50% off. I walked way from my phone after order and text came in. I came back 8 minutes after time supposedly expired and text yes, but was told basically sorry but not sorry to late. We will have to think twice about ordering anymore watches

They notified me during every step of delivery. The picture of the watch did not do it justice. The colors are more vibrant and the band is gorgeous.

Everything was as it should be. Good service, on time delivery and a quality product.

Beautiful and the detail is amazing!

Not only did I receive the classiest watch to hit a guys wrist since James Bond movies. I also received world class treatment. Immediate responses, that exhibited top class customer service and made you feel like you were their only customer. You’re not a number here it’s like you have become part of a family, a family who believe in top quality watches that express character about the wearer. This isn’t your latest gadget Apple Watch or smart watch. This is getting to the basics of what a watch was meant for. Drawing about to the core purpose of a watch also helps you eliminate distractions that the tech watches create.

This is the 6th watch that my husband has. He loves them and gets a lot of compliments as well as questions as to where he purchased his fabulous watch. He's on the path to collect them all 🖤 5+ stars

The watch was received promptly. My husband loved it! It's well made and looks amazing.