Ormskirk Pets Reviews 

1.495
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I only ordered a dog rain jacket but I mailed to check on delivery and they were so quick coming back to me and gave me honest timescales - apologising They upgraded standard delivery to express... Toon meer

Beoordeeld met 5 van de 5 sterren

Used this shop online for the first time and really impressed with not only the quality of the goods, but their service, communication and excellent packaging. I ordered a box of Good boy rawhide and... Toon meer

Beoordeeld met 5 van de 5 sterren

Love this site, so easy to use and amazing prices, great selection i can always get everything for my dogs and a brilliant delivery service too. Wouldn't go anywhere else, never a problem over the yea... Toon meer

Beoordeeld met 5 van de 5 sterren

Fabulous company with a lovely caring customer service. Sadly I might not need them for a while now after have my boy euthanised but I wanted to leave them a five star 'thank you' for a reliable sub... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel

Geschreven door het bedrijf

Ormskirk Pets is a small local family run independent pet shop in Ormskirk, Lancashire. We take pride in offering an incredible customer experience with very competitive pricing and a wide variety of products from the best known brands.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 27% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(1.495)

230 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Give Ormskirk a go, they're great!

I have used Ormskirk Pets a few times now. They have always been very prompt with their orders, getting them ready super quick! They are very competitive price wise and have a good range of dog toys and treats to choose from! Always a good service from Ormskirk Pets!

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Order from Ormskirk Pets every month

Order from Ormskirk Pets every month. Cheapest prices and quick delivery. If I ever need to get in touch with them they always respond the same day. Can't fault them.

16 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I highly recommend this business

I highly recommend this business. I've bought a few dog toys from them. Prices are really competitive, delivery is prompt. Great communication when there is an issue.

2 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Duck fillets

Great service always prompt and quick delivery
And my dog sits in front off cupboard for duck fillet 😋😋🐕🐾🐾

14 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 starts

Ormskirk had just want I wanted for my rabbits and at a brilliant price to. I also needed to contact them their response was quick and extremely helpful. Will definitely use them again!! Highly recommend.

11 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great prices and exemplary customer…

Great prices and exemplary customer service. I forgot to add a
Discount to an order but they applied it retrospectively by refunding my account within the hour and on
a Sunday too! I've used Ormskirk Pets for years as they have the cheapest prices but I also really value good customer service and this will ensure that I don't ever go elsewhere!

8 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service and value

Ormskirk Pets had exactly what I wanted, I cannot fault their efficient and speedy service. Here on the Isle of Man I could only find small bags of the bird seed I wanted if I had bought the same quantity of those I would have paid double what this wonderful little business charged.

6 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible customer service I requested a…

Terrible customer service I requested a refund as my item never arrived and was totally ignored. Parcel turned up 2 weeks later with no apology very disappointing

6 maart 2026
Review zonder uitnodiging
Logo Ormskirk Pets

Antwoord van Ormskirk Pets

Hi,

Thank you for your feedback, and we’re very sorry for the frustration caused while your order was delayed.

We can see that you contacted us on 1st March to report that your parcel hadn’t arrived. We responded on 2nd March and immediately opened an investigation with Royal Mail to locate the missing parcel. Following that investigation, the parcel was located and was successfully delivered on 6th March.

We completely understand how disappointing it is when a delivery doesn’t arrive when expected, and we really appreciate your patience while the courier carried out their investigation. Unfortunately, as a small family-run business we are reliant on courier partners like Royal Mail, DPD, Evri etc for deliveries, just like all online retailers, but we always do everything we can to resolve issues as quickly as possible when they occur.

We’re very glad the investigation resulted in your parcel being found and delivered. If there’s anything further we can help with, please don’t hesitate to contact us.

Kind regards,
Ormskirk Pets

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Ormskirk Pets offered a fantastic deals on treats for my parrot, which I ordered. When they had a small delay due to supply issues they upgraded my delivery option to next day delivery to avoid any further delay. So great price, great communication and great product. Thank you

28 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

The products I had ordered were out of stock but Ormskirk Pets emailed me straight away, refunded the additional postage I had paid for quick delivery and agreed to send as soon as in stock. True to their word, refund received and products despatched exactly when they promised, including fast delivery. Great service and products, will definitely use again. Thank you.

26 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So pleased to have found Ormskirk Pets…

So pleased to have found Ormskirk Pets (can't remember how but likely a Google search for a particular product). Prices are incredibly good value, great service and updates. It's lovely to be able to support a family run business too. Very happy to continue ordering and trying different products. Thank you so much.

23 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered 3 Puppy toys and two of items…

I ordered 3 Puppy toys and two of items arrived in the wrong colour and 1 item was not what I ordered. When I emailed to say that my order was incorrect I was told that these toys came in different colours and that it is random what colours you get.
Think this is really out of order and I will never order from this company again.
Debra

19 februari 2026
Review zonder uitnodiging
Logo Ormskirk Pets

Antwoord van Ormskirk Pets

Hi Debra,

Thank you for your feedback, and we’re really sorry to hear about your experience.

Some KONG puppy toys are listed as assorted colours, which means the colour supplied is selected at random by the manufacturer — this is standard across many KONG products and is noted in the product photos.

We never want any customer to feel disappointed. If the products are unopened and unused, you are of course welcome to send the products back to us for a refund.

We value your custom and hope you take us up on this if you wish.

Kind regards

Beoordeeld met 5 van de 5 sterren

Brilliant value and quality for my…

Brilliant value and quality for my collies "chewies'. The only problem I have is with courier service EVRI, my parcel was delivered miles away!! and it was only the consideration of the homes occupier who took the time and trouble to bring it to me that I actually received it

19 februari 2026
Review zonder uitnodiging

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