I also.... Along with every person reviewing this shady thieving company was also ripped off when I tried their $1 trial offer on house appraisal... As soon as I was done researching, I cancelled the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The representative at my credit card company is refunding all $450 dollars charged by this company and they continue to charge me even after I requested new credit cards twice! Somehow, my new... Toon meer
Bedrijf heeft geantwoord
An absolute scam! Look the guy up who runs this company. " Ross Cohen". What a troll of society. Garbage data, shady business, terrible service. The 1$ trial has small writing that no one sees.... Toon meer
Bedrijf heeft geantwoord
All information on the property that I looked for is 💯 was great got alot more information than I expected. On top of that I made a mistake and purchased a plan that was way more than I wanted to p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.
Contactgegevens
Verenigde Staten
- support@ownerly.com
- www.ownerly.com
1,8
Slecht
244 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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I have cancelled this THREE times
I have cancelled this THREE times, they keep trying to charge my card. I finally put a stop payment through my bank. I will try yet again, but at this point they are pretty scammy.
25 april 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hi Robin,
Thank you for bringing this to our attention.
We do apologize for any confusion or inconvenience.
Could you please share how you initially requested to cancel the account? We will be more than happy to investigate your prior request to cancel.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
Please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
1 out of 3 houses can be found
I went to search my own home and it wasn't even found!
I searched my neighbors and they did not find that house either. I searched my son's home and they had his. So out of 3 official homes 2 weren't even able to be found.
Not a good company if their % of recoveries is 1 out of 3 homes.
Canceled immediately
20 april 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hi Miki,
Thank you for reaching out and allowing us the opportunity to resolve this for you.
We are sorry to hear that you weren't able to locate the information you are looking for.
The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.
If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
Moreover, we would like to further investigate on this matter, however I was unable to locate an account associated with the information you provided. Can you please provide the member ID or the full name and email address that is associated with this account?
Kindly send us the details of your account at support@Ownerly.com so we can further assist you.
Pleased they did respond to my demands
OK I am pleased to say that I found the right contact info to get to someone about my frustration. They cancelled my membership and returned the $37.50. So I have to give them a few stars for that. But you need to go to your treasurer.org for your state and you get much more correct information free.
9 april 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hi Mary,
Thank you for your time leaving us your review.
We're glad to hear that we were able to cancel your account and issued a refund.
Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports.
Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have additional questions, please feel free to email us at support@Ownerly.com and we'd be more than glad to assist you.
Although I initially thought I wouldn't…
Although I initially thought I wouldn't get a refund. Ownerly did do the right thing and credited the money that was charged to my PayPal account. Users, just be careful of what you click on. Most of these are innocent mistakes but you will be charged. I think the company does offer a solid service, it's just I didn't really need it at this time. Thank you, Ownerly
10 april 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hi Daniel,
Thank you for your feedback! We're glad the issue was resolved and you received your refund. We appreciate your kind words and hope to assist you again if your needs change in the future.
If you have additional questions, please feel free to email us at support@Ownerly.com and we'd be more than glad to assist you.
This company is a scam
This company is a scam. I paid the $1.00 to receive a report and the report was worthless. I also cancelled the subscription immediately. I have not visited the site since then. They are now refusing to credit the $34.99 that I did not give them permission to debit. BEWARE!!! This company is a scam!!!
3 maart 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hi there Shay,
Thank you for reaching out and allowing us the opportunity to resolve this for you.
We do apologize for any confusion or inconvenience this may have caused.
We would like to further investigate on this matter, however I was unable to locate an account associated with the information you provided. Can you please provide the member ID or the full name and email address that is associated with this account?
Kindly send us the details of your account at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can further assist you.
I got a free trial
I got a free trial. It was clearly stated that you need to email to cancel the subscription before the free trial ended or you would be charged a $34.99 subscription fee. I searched for the address to a home I own. The information I received was identical to Zillow.com. Zillow.com is completely free for those that don't know. 3 days before the free trial ended, I used the email I signed up with to cancel my subscription. I was then repeatedly billed by them for $34.99. I had to send another email informing them that I would be contacting my lawyer if they didn't stop trying to charge me after I had followed their cancellation policy exactly. They did finally cancel my subscription within 5 minutes of me sending that last email.
9 maart 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hi there Crystal,
Thank you for reaching out and providing us with the opportunity to address and resolve this matter for you.
We are more than happy to look into this for you. However, we are unable to locate an account associated with the information provided. Can you please provide the member ID, the full name or the email address that is associated with this account?
To further assist you, please don’t hesitate to contact us at support@Ownerly.com
Scam
Scam, asks for CC but does not note that until your enter your email and home address.
4 maart 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hi there,
Thank you for reaching out.
We do apologize for any confusion or inconvenience this may have caused.
Ownerly's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.
Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for Ownerly.
If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.ownerly.com/offers/
I hope that helps, but if you have additional questions, please don't hesitate to contact us at support@Ownerly.com.
Worthless
The report I was given to value a property I was interested in buying had no more information than what was available online. Worthless.
I sent an email to the directed email address with the following copy and paste message "Cancel at any time, by calling 1-888-212-8460 or online by simply emailing support(@)ownerly.com." and haven't gotten a confirmation that I canceled.
11 februari 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hello Jill,
We would be happy to look into this for you, but will require additional information to locate your account. Please contact us at support@ownerly.com attn: Heather
I signed up for a trial
I signed up for a trial. The search result was ok, however nothing special. 2 days later I cancelled, only to hear back saying they couldn't find my account and needed more info, which I provided. No refund but a new charge for the full amount. I guess they found my account. I protested again, well within the 7 day period, only to hear I didn't cancel in time. Be careful with these characters.
2 februari 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hi there Bob,
Thank you for reaching out.
If you still require any additional assistance please feel free to email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM
BUYER BEWARE!!!
BUYER BEWARE! I purchased a report for one property in Arizona (I could not find the info in public databases) and paid $5. After I paid the $5 there was no report with the record. Even worse, they charged my PayPal $34.99 three times! I requested a refund and they denied it. DO NOT give them your PayPal info.
4 februari 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hi there Robin,
Thank you for reaching out and allowing us the opportunity to resolve this matter for you.
We were able to locate your account.
We completely understand your concerns regarding the account.
Ownerly wants our customers to be aware of the billing prior to creating an account with us.
When signing up for our services the terms and conditions in addition to the privacy policy are required to be agreed to prior to signing up.
Each customer must agree to these terms before successfully creating the account.
This way our customers confirm they are fully aware of the charges including the date to cancel the trial.
Our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms.
Our records do not indicate a previous request to cancel the account, in this event the account continued to renew as stated in the agreed terms.
However, Ownerly prides itself on understanding our customers' concerns.
We have refunded additional amount, details of that refund has been emailed to the address on file.
We issued this refund in an act of good faith based on your expressed circumstances.
If you would like to review our Account & Billing FAQS please click here: https://www.Ownerly.com/faq/billing/
If you have any additional questions, please don't hesitate to contact us.
Ownerly takes publicly available…
Ownerly takes publicly available information on real estate and sells it in "reports" for $34.99 per month.
There free trial is "evergreened" into a monthly subscription in partnership through venmo(paypal) with access to ACH through your checking. Together venmo and Ownerly.com are taking advantage of retail customers. It's not billed through a VISA credit card that could more easily challenged and credited. Very little and highly questionable business practices.
Buyer BEWARE!
1 februari 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hello Peter,
At the time of sign up we do outline that this is a subscription plan that will auto renew until elected to cancel. Additionally, the account is renewed utilizing the payment method you used to initially sign up. We do apologize for any inconvenience and would be happy to assist you. Please feel free to contact us at support@ownerly.com
Told me there was a report available…
Told me there was a report available for a property. Paid $1 to access report and spent 20 mins setting up an "account". Comes up "no info available". I want my dollar back!
30 januari 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hello There,
We would be happy to assist you, but will require information to locate your account. Please feel free to contact us at support@ownerly.com
Super upset
Super upset. I did realize that I signed up for a trial that needed to be canceled. Cannot figure out to cancel. Very upset.
Christina
19 januari 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hi there Christina,
Thank you for reaching out.
Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
We are more than happy to resolve this matter for you and look forward to your response.
If you have any questions please feel free to contact us at support@Ownerly.com
Do not sign up $1.00
Ownerly have a $1.00 offer for ONE report which I signed up for. I was surprised when later on I was charged $37.79 for a 25 report membership AUTOMATICALLY. I am mad as hell and cancelled right away. They will say read their terms when you sign up but that is not really in plain sight when you do. I suspect they designed their sign up service to grab easy money from the unsuspecting. Be very careful DO NOT sign up for their service.
11 januari 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hi there Leoncio,
Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
We are more than happy to resolve this matter for you and look forward to your response.
If you have any questions please feel free to contact us at support@Ownerly.com
Mad as HELL…
I must have accidentally clicked on this sponsored site. I did NOT order or request any services from them in any way shape or form. I have Samsung Pass set up on my phone. So I am not sure if that's how they stole my information or not. But three attempts of $34.99 were made on my card in the middle of the night! These people or someone working there are theives. I ordered NOTHING! We need a button for Minus stars in this case. It doesn't matter that it was for $34.99. They probably do this 24/7. That said, I plan to call the Better Business Bureau and make a formal complaint. Further I suggest anyone that has had the same experience do so too!
5 januari 2025
Review zonder uitnodiging
Antwoord van ownerly.com
Hi there Lily,
Thank you for contacting us.
We completely understand your concerns regarding the account.
Ownerly wants our customers to be aware of the billing prior to creating an account with us.
When signing up for our services the terms and conditions in addition to the privacy policy are required to be agreed to prior to signing up.
Each customer must agree to these terms before successfully creating the account.
This way our customers confirm they are fully aware of the charges including the date to cancel the trial.
Our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms.
Our records do not indicate a previous request to cancel the account, in this event the account continued to renew as stated in the agreed terms.
All accounts are created on the users end.
Additionally, we have matched all identifying details against the account.
Full name, email address and phone number match.
However, Ownerly prides itself on understanding our customers' concerns.
We have cancelled your account and no further charges will be applied.
If you have any additional questions, please don't hesitate to contact us.
Poor customer Service…
Service request to cancel service was placed after the 7 day free trial. OK, I have been charged for 1 month, but I have not had access to my reports during this prepaid time. And can not reach a customer service by phone or chat.
18 december 2024
Review zonder uitnodiging
Antwoord van ownerly.com
Hi there Brenda!
Thank you for reaching out.
We can confirm that we have responded to you for further information so we can assist you better.
Thank you!
Provided WRONG information When pointed…
Provided WRONG information When pointed it out to them they refused to correct it
7 december 2024
Review zonder uitnodiging
Antwoord van ownerly.com
Hi there Doug,
Ownerly is an easy-to-access collection of public record information sourced from official government records and other sources of publicly available information.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data.
Because we do not create the information, we cannot edit the information.
Corrections occur through ongoing, systematic database updates.
So while we cannot edit your publicly available information to make corrections, please also know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Alternatively, if you would like to remove your listing from Ownerly's people search results, we provide an easy online opt-out process.
Please use the link below to opt your name out of Ownerly's people search results:
www.Ownerly.com/optout
To get started, click the link and use the search to locate and select your record.
You will then receive an email asking you to click to verify your request.
After you verify, we will send you an email confirming that the record you selected has been opted out.
If you are having trouble with the online process, or are receiving a message that you cannot use your email address, please reply to this email to let us know how we can help and we will get back to you as soon as possible with additional assistance.
This company is a Scam
This company is a Scam. I signed up for the 7 day trial period and input the address that I wanted to research for owners name on the deed. I got a list of addresses with pictures but not one of them was the property I was inquiring about.
18 november 2024
Review zonder uitnodiging
Antwoord van ownerly.com
Hi Cheryl,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you haven't already, we encourage you to check out the Monitoring feature, which you can activate on up to ten reports you have run. Once Monitoring is activated, you will be notified as soon as we receive any new information in that report, such as a new phone number, address or even court record.
If you have any additional questions, please feel free to contact us.
Horrible
Horrible, and waste of time with incorrect information, and than the process to cancel is a nightmare!!
31 oktober 2024
Review zonder uitnodiging
Antwoord van ownerly.com
Hello Mark,
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Very insulting to the consumer.
What a worthless little website. Wasted my time with their bait and switch which is extremely disrespectful to the consumer.
23 oktober 2024
Review zonder uitnodiging
Antwoord van ownerly.com
Hello Kelly,
We are saddend to hear you had a negative experience. We would be happy to assist you. Please contact us at support@ownerly.com
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