I would like to compliment Jo and Pascal for their outstanding customer service. I was overwhelmed when I realised that the products I had purchased weren't right for my hair. I was so grateful that... Toon meer
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Lees wat reviewers zeggen
My daughter’s hairdresser recommended a product for tight curls so I tried your online store too. Tried the hair massager which made my hair frizzy as it’s very fine. Good products for me are the Nak... Toon meer
I've been shopping with Oz Hair & Beauty for quite some time now, and never once had a problem, and let's also talk about the pricing! Prices are amazing and the bundle deals they also do is even more... Toon meer
I had technical issues when trying to check out, so I reached out through the online chat feature for assistance. I was assisted by Gale who was fantastic. Super prompt, helpful and made sure I would... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We’re Oz Hair and Beauty. Australia’s most loved community for all things, well, hair and beauty. Our mission is to help people embrace what they’ve got, enhance what they love, and enjoy the process along the way. If there’s one thing we know, it’s haircare. We’ve been doing it since 1986. From our first salon in Sydney, to today’s Australia-wide online community, we’re still family-owned and run. That’s how we share all the insider tips that could only come from a lifetime of caring for your hair. We bring you the products you know and love, from the global power players to the local heroes. Plus the best tips to keep you glowing, with effortless service every time. Welcome to the world of Oz.
Contactgegevens
5-7 Resolution Drive, 2229, Caringbah, Australië
- 1300 40 30 35
- enquiries@ozhairandbeauty.com
- www.ozhairandbeauty.com
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I have ordered at Oz Hair and Beauty…
I have ordered at Oz Hair and Beauty many times and the customer service and delivery times are amazing. Pricing is very competitive. The product range is very comprehensive and only adds to the reason I keep coming back
Well done Oz Hair and beauty!
Great experience at Canberra Oz Hair and Beauty
Sales associate was warm, Knowledgeable and honest. Appreciated her feedback and advice.
Friendly and Trusted
I have been seeing Liz regularly for my hair appointments since mid 2024. Not only is Liz lovely, she has also made the biggest difference to my hair within the first few months of seeing her. My hair was so dry and damaged from years of colouring and perming, with split ends and oily roots. Liz understood exactly what my fine hair needed--she gave me the best hair advice and recommended me the best products that actually WORKS and saved my hair. I can now go for 4-5 days between washes (previously needed to wash every second day) and recently could even skip a trim at my regular visit because my hair was in good condition!
Takes too long for delivery
Placed an order over 2 weeks ago and still haven’t received the order. With no updates in the last 2 weeks from your company. Tried to track the order and it said there was no record of my order number
NOT HAPPY
Click and collect order was easy to…
Click and collect order was easy to place online and quick and easy to pick up in store when I was ready.
Great selection of products with a responsive team to answer questions.
Always very responsive to questions, and prompt shipping. A great variety of products with good descriptions and advice on what types of hair each product is suitable for.
Very nice and very good project and…
Very nice and very good project and good project thanks for this amazing project
Favourite shop!
Easy to shop from, delivered in timely manner and very well packaged.
Prices tend to be better than on other websites and great variety
Love Oz Hair and Beauty
Love the team at Oz Hair and Beauty, not only do they have a great range of products with great offers, the customer service is fantastic :)
Hair & Beauty Perfection
Oz Hair and Beauty are the whole package. Amazing customer service in-store and when ordering online, the speed of delivery is amazing!!! All products are at the best prices available. I'll never go anywhere else for my hair and beauty products again. Highly recommend 👌
I really like shopping with Oz Hair and Beauty
I really like shopping with Oz Hair and Beauty because they always have great deals and free products when you spend over a certain amount, and the freebies are actually really good, not cheap samples. The discounts are great, the products are high quality, and my hair looks amazing and feels super nice after using them, so I’m definitely going to keep buying from them.
Misleading Stock Availability
I placed a click & collect order as the website showed all items in stock at the store for next day pickup. After 3 days with no update, I called and was told the items weren’t actually in store and had to be ordered in, with a 5 day wait. If i had known there'd be a wait I would've gone another route.
As a result, I’ve had to purchase the product elsewhere. Clear and accurate stock information is really important. I've had good experiences in the past so this was just dissapointing.
Update: it's been three weeks and i've heard nothing. I called the shop and asked for a status update, they said it was in store after 3 weeks of ordering but they didn't email me when it came in. I requested a refund.
Been purchasing for Oz Hair and Beauty…
Been purchasing for Oz Hair and Beauty for years. Always great purchases and and speedy delivery. Even better now with a click and collect from store.
Online help with ordering has been…
Online help with ordering has been excellent never have any major problems thank you
🌟🌟🌟🌟🌟 Oz Hair & Beauty review
🌟🌟🌟🌟🌟 Oz Hair & Beauty have always had my back as a Customer! Great prices 👍🏼Super fast on delivery & if anything wasn’t correct, the turnaround time to sort it out was just as fast! I love their make up range. It’s my No.1 go to store online for beauty products I love ♥️
Thank you Team Oz 🫶🏼👍🏼😃🙏 You rock 🎸
Quick shipping. Good prices
Always quick and reliable shipping. Good prices. Helpful staff in store.
Outstanding service whether in store or online
I have shopped with OzH&B both in store and online. In either scenario I always get outstanding service from these lovely people.
For my last online order, I had a question about an Alfaparf Milano product which was answered quickly using the chat with us function on the website. My head nearly spun off my neck with the speed of the delivery (next day!).
As for in store interactions with OzH&B staff, they are such gorgeous humans. I visited the Woden, ACT, store the last couple of times I was in Canberra - they are always ready with a smile and provide efficient, helpful service.
Avoid
Terrible service. I have been waiting for over a week for my multi-hundred dollar order to be shipped and apart from a single vague and unhelpful response to my follow up some days ago, nothing has happened and they have failed to respond to my further queries.
I will never buy from this store again and will do my best to make sure no one I know does either.
My items came packed safely and on…
My items came packed safely and on time. It was an easy choose and checkout process online. Love my new Davroe products. Great descriptions online to help me choose what I needed too!
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