Paperturn.com | The Online Flipbook System Reviews 

254
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

The program is reasonably priced and easy to use. When I had questions they provided great customer service. Our conference goers loved the electronic program with links to websites, pages within th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been using Paperturn for a few years and have been very happy. Recently I had to contact the Customer Experience team to help with a small problem and they couldn't have been more helpful. No AI... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We discovered Paperturn when looking for a flexible and easy solution for subscribers to access our creative online resources. We currently have 40 flipbooks in use. We love how simple it is to pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The functionality of the platform is great. Being a beginner to this technology was a bit of a challenge that you know, who is such great customer support it was easy to use and take chances knowing t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf
  2. Softwareverkoper

Geschreven door het bedrijf

Paperturn is an online flipbook software that helps you convert your PDFs into beautiful, interactive digital publications; whether that be a digital magazine, a sales catalog, a year end report, a brochure, an employee manual etc. - you name it! In addition to helping you easily go digital, we offer many smart features: - Google® Search Optimisation - get yourself better rankings! - Data & Measurement - know your audience like the back of your hand - Interactive Features - add hyperlinks and videos into your publication - Simple Shareability - embed it on your website, share to social media or add it to your blog - Responsive - uncompromised quality on mobile, tablet and desktop - Unparallelled Resolution & Clarity - pixel perfect display across all devices


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

254 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(254)

19 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I would like to give Papertun an…

I would like to give Papertun an excellent rating. The service was professional and efficient and the quality of the products delivered exceeded my expectations. The team was always friendly, competent and responded perfectly to individual requests. Deadlines were met on time and communication was clear. I can recommend Papertun without reservation and look forward to future projects. Many thanks for the great work!

26 juli 2024
Review zonder uitnodiging
Logo Paperturn.com | The Online Flipbook System

Antwoord van Paperturn.com | The Online Flipbook System

Hi Hannes Liesenberg,

Thank you so much for your amazing review! We highly appreciate your opinion and are happy that you found our product and service excellent. We're thrilled that we could help you and leave a positive impression. Thanks again for the 5 stars and your kind words!

Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Good product - fantastic support!

This is an excellent product. We just started using Paperturn recently to host the online version of our magazine. It is quite flexible, easy to use, and the end product looks and works great. Initially we had some problems setting up a custom domain for our publication (our DNS host is kind of wonky) and the support team went above and beyond getting us up and running even though the problem was with our provider and not their software. Debra, and especially Arielle were incredibly patient and gracious, and even though I was crabby and short tempered throughout the process they persisted and helped us get everything working properly. We can't be more happy with the product and support we received. I can heartily recommend this product for anyone that needs this kind of functionality. Top Notch!|

12 juli 2024
Review zonder uitnodiging
Logo Paperturn.com | The Online Flipbook System

Antwoord van Paperturn.com | The Online Flipbook System

Hi Paul R,

Thank you so much for your wonderful review! We're happy to hear that you're satisfied with our product and service. We understand that setting up a custom domain can be tricky, and we're so pleased that our support team could assist you through this process.

Your recommendation means a lot to us. Thanks again for sharing your positive experience and for the 5 stars!

Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 1 van de 5 sterren

quand on voit un prix annoncé TTC et…

quand on voit un prix annoncé TTC et qu’on vous facture de la tva en plus, ça ne passe pas du tout. J’ai vraiment l’impression de m’être faite arnaquer. À fuir !

21 juli 2024
Review zonder uitnodiging
Logo Paperturn.com | The Online Flipbook System

Antwoord van Paperturn.com | The Online Flipbook System

Bonjour Pat,

Nous vous remercions d'avoir pris le temps de partager votre avis. Nous apprécions vraiment tous les commentaires de nos clients car ils nous aident à améliorer nos services et l'expérience de nos clients.

Nous nous excusons pour toute confusion concernant les informations sur les prix et les taxes. Notre intention est toujours de fournir des informations claires et transparentes, c'est pourquoi nous indiquons explicitement que la taxe sera ajoutée au prix indiqué. Nous comprenons que cela ait effectivement pu passer inaperçu et nous regrettons les désagréments que cela a pu causer.

Nous avons proposé un remboursement total pour apaiser vos inquiétudes, mais nous comprenons que vous ayez choisi de ne pas donner suite à cette option. Si nous pouvons faire quelque chose de plus pour vous aider ou si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter. Nous sommes là pour vous aider et garantir votre satisfaction.

Nous vous remercions encore une fois pour votre remarque et pour nous avoir donné l'occasion de répondre à vos préoccupations.

Bien à vous,
L'équipe d'expérience client de Paperturn.com

Beoordeeld met 5 van de 5 sterren

The customer service surprised me in…

The customer service surprised me in the nicest way possible, I struggled setting the account and the following day they wrote to apologise and confirm it has all been sorted. Then they called to make sure my project went alright and I had a nice chat with the customer rep, I don't remember when I last have been approached by an online app's humans, it felt really nice to be shown they care.

11 juli 2024
Review zonder uitnodiging
Logo Paperturn.com | The Online Flipbook System

Antwoord van Paperturn.com | The Online Flipbook System

Hi M L,
Thank you so much for your kind words and the 5-star review! We really appreciate it and are happy that you are satisfied with the service you received. Thanks again!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Faultless customer service

Debra helped me with my query quickly and efficiently. She was very patient and helped me amend my publication to exactly how I needed it to be. Thanks Debra - faultless customer service!

17 juni 2024
Review zonder uitnodiging
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Antwoord van Paperturn.com | The Online Flipbook System

Hi Ellie,
Thank you so much for your kind words! We're very happy that you're satisfied with our service and the product we provide. Thanks for the 5 stars!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

great service

No waiting time, competent and nice contact person (Thank you Debra), Instant solution

7 juni 2024
Review zonder uitnodiging
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Antwoord van Paperturn.com | The Online Flipbook System

Hello Valeska,
Thank you for sharing your opinion and leaving us this amazing 5-star review!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

The Adventures of Digit & Tess

Paperturn.com site was an excellent place to view my book and assess it for various sales platform. Excellent experience!

27 mei 2024
Review zonder uitnodiging
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Antwoord van Paperturn.com | The Online Flipbook System

Hi Rick,
Thank you so much for your 5-star review! We're happy to hear that you are satisfied with our product. Thanks again!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

10/10 Customer Service

Not only is the product exactly what we were looking for, but their customer service is excellent. Debra has been extra helpful!

16 mei 2024
Review zonder uitnodiging
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Antwoord van Paperturn.com | The Online Flipbook System

Hi Jill,
Thank you very much for your 10/10 rating. We're happy that you like our product and are satisfied with the service we provide. Thanks for this 5-star review!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Superior and Fast Customer Service

I am new to Paperturn. Giving it a trial run for a huge project I am putting together where time is of the essence. I had a question on how to put the flip page into my wix website. The question was late last Friday night. I suspected that I likely would not here anything back until Monday, at the earliest. (Just because that seems how businesses, in general, seem to work.

I was more than pleasantly surprised when Lisa got back to me within hours (as opposed to within days). While I have not yet tried the directions Lisa Hickisch so eloquently provided, I suspect that it will work without a hitch.

If this does work, knowing that if I have any further questions and that they are replied to like right away, I suspect I will have a long term relationship with Paperturn.com.

10 mei 2024
Review zonder uitnodiging
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Antwoord van Paperturn.com | The Online Flipbook System

Hello Christian,
thank you so much for this glowing 5-star review. We are glad that you are happy with the service and product provided. Thanks again for this amazing review!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Great service and we always receive…

Great service and we always receive excellent service from their support team.

24 april 2024
Review zonder uitnodiging
Logo Paperturn.com | The Online Flipbook System

Antwoord van Paperturn.com | The Online Flipbook System

Hi Brent,
Thank you so much for your appreciative words and the 5 stars you gave us!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Wow! Just wow!

Wow! Paperturn is definitely a fabulous product and it is cleverly crafted to be user friendly and user intuitive. Dan was especially excellent in his guidance and support with our questions. Our Board of Directors was blown away by the test flipbook we crafted from our Annual Report - a robust pdf document that came alive in Paperturn! We look forward to converting and publishing more flipbooks and will definitely recommend Paperturn to everyone we know who can use this amazing product.

19 april 2024
Review zonder uitnodiging
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Antwoord van Paperturn.com | The Online Flipbook System

Hi SaveCrystalRiver Incorporated,
thank you so much for this lovely review! We highly appreciate it and are glad that you are satisfied with the product and service we provide. Thanks again for the 5 stars!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

They were quick to respond and solved…

They were quick to respond and solved my problem the same day!

25 maart 2024
Review zonder uitnodiging
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Antwoord van Paperturn.com | The Online Flipbook System

Hi Enas,
thank you for your 5-star review! It's greatly appreciated!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Very quick response and very friendly…

Very quick response and very friendly and helpful

21 maart 2024
Review zonder uitnodiging
Logo Paperturn.com | The Online Flipbook System

Antwoord van Paperturn.com | The Online Flipbook System

Hi Daryl,
thank you so much for your 5-star review. We highly appreciate it!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

The person was to the point and very…

The person was to the point and very knowledgeable.
I would recommend your company for the product and the after purchase service. :)

29 februari 2024
Review zonder uitnodiging
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Antwoord van Paperturn.com | The Online Flipbook System

Hi Gilles,
Thank you very much for your 5-star review! We highly appreciate your opinion and are pleased that you're satisfied with our product and service.
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

We started using Paperturn last year…

We started using Paperturn last year and love the standard of presentation it gives us.
Having run into a small issue last week, Debra was unbelievably responsive and helped sort in a flash!
Brilliant product and brilliant customer service - thank Debra and Team!

9 februari 2024
Review zonder uitnodiging
Logo Paperturn.com | The Online Flipbook System

Antwoord van Paperturn.com | The Online Flipbook System

Hi Lucy,
Thank you for sharing your positive experiences with our product and service. We're constantly striving to provide the best customer service and offer a convincing, easy-to-use product. We appreciate your 5-star review!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Prompt, Professional and Courteous Service

While reviewing their product/service, I went on their chat and asked if it was possible to speak to a human as opposed to chatting with a bot and I received a call from Ariel a representative within less than 5 minutes. Ariel was very knowledgeable, prompt, professional and courteous and suggested I speak to Dan Rees and arrange a consultation with him. Dan, who provided an excellent demo of the product/service was also knowledgeable, prompt, professional and courteous. The product itself is very good, but the knowledgeable, prompt, professional and courteous service and human interaction is what prompted me to sign up.

13 februari 2024
Review zonder uitnodiging
Logo Paperturn.com | The Online Flipbook System

Antwoord van Paperturn.com | The Online Flipbook System

Hi Larry,
Thank you so much for giving us a wonderful 5-star review! We're really happy that you liked our service and product. We always work hard to make sure our customers are happy and provide helpful advice whenever you need it. Your positive experience means a lot to us!
Warmest regards,
The Paperturn.com Team

Beoordeeld met 5 van de 5 sterren

super service

Debra was great and helped and personally fixed the problem quickly and the flipbook is great for one time would recommend

6 februari 2024
Review zonder uitnodiging
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Antwoord van Paperturn.com | The Online Flipbook System

Hi Lily, thank you so much for your 5-star review! We always try to provide the best service possible and are happy that you had a positive experience. Thanks again!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Quick & Responsive service

5 stars for the customer experience, always helpful and always quick with responding to queries.

1 februari 2024
Review zonder uitnodiging
Logo Paperturn.com | The Online Flipbook System

Antwoord van Paperturn.com | The Online Flipbook System

Hi AM,
Thank you so much for your 5-star review! We greatly appreciate it and are happy that you shared your experience. Thanks again!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

So painless

I was pleasantly surprised at how easy it was to create my flip book. I am only on the 14-day trial, but I will be upgrading in a few days. I created another flip book on another site, but hindsight is making me reconsider that one and just stick with this site for every other flip book I plan on creating. Thank you for making this a painless process. I even suggested a friend to use this as a way to send to her beta and arc readers.

28 januari 2024
Review zonder uitnodiging
Logo Paperturn.com | The Online Flipbook System

Antwoord van Paperturn.com | The Online Flipbook System

Hi Laurie,
thank you for this awesome 5-star review! We are happy to hear that you are satisfied with the product we provide and that you even recommended us. Thank you!
Warmest regards,
The Paperturn.com Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Very happy with my initial contact with the company. They were very helpful and responded quickly.

22 januari 2024
Review zonder uitnodiging
Logo Paperturn.com | The Online Flipbook System

Antwoord van Paperturn.com | The Online Flipbook System

Hello James,
thank you for this 5-star review. We're happy that you're satisfied with the service we provide!
Warmest regards,
The Paperturn.com Customer Experience Team

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