Parkers Reviews 

455
•
TrustScore 3 uit 5

3,1

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Beoordeeld met 2 van de 5 sterren

Paid for the £14.99 service which I have done many times before. I still can't access the detailed valuation service. I have emailed Parkers on two occasions and no response and there is no phone... Toon meer

Beoordeeld met 1 van de 5 sterren

The irony of going to an advertising site, to view adverts, and not being able to proceed, unless you "disable your adblocker" to view an endless stream of non relevant garbage. Carry on sleepw... Toon meer

Beoordeeld met 4 van de 5 sterren

Used to regularly buy magazine and keep all copies for reference. Only by chance found new web sites. Very impressed so far but needvto explore further to see if it's as informative as old style maga... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Honest, fair, appraisals and pricing. Didn't take any time either, quick responses. I beleive this service to be more people orientated than companies seeking to buy your car for resale on a business... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reviewwebsite

Informatie afkomstig van verschillende externe bronnen

Parkers is the UK's trusted site for helpful reviews and advice on new cars, used cars, buying and leasing and free car valuations.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

455 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 20% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,1

Alle reviews

(455)

16 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

It's a while since I have used this…

It's a while since I have used this site, but you need to show more cars , than the financial stuff, for the moment, but on the whole it's great

3 september 2025
Review zonder uitnodiging
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Antwoord van Parkers

Hi - thanks for the review and glad you found the site useful.
Best regards, the team at Parkers.co.uk

Beoordeeld met 3 van de 5 sterren

Not very competitive with car insurance…

Not very competitive with car insurance for the older drivers in my experience. £904 quoted I got it for £680 with my original provider.

29 augustus 2025
Review zonder uitnodiging
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Antwoord van Parkers

Hi - thanks for the review and glad you found the site useful.
We'll feedback your comments.
Best regards, the team at Parkers.co.uk

Beoordeeld met 4 van de 5 sterren

Forgotton Parkers

Used to regularly buy magazine and keep all copies for reference.
Only by chance found new web sites. Very impressed so far but needvto explore further to see if it's as informative as old style magazine book.

31 augustus 2025
Review zonder uitnodiging
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Antwoord van Parkers

Hi - thanks for the review and glad you found the site useful.
We have more info on the web than the old 'price guide' could ever cover.
Best regards, the team at Parkers.co.uk

Beoordeeld met 1 van de 5 sterren

Very poor communication

Very poor communication. I am yet to receive the valuation I requested. Gave up and got it elsewhere.

22 augustus 2025
Review zonder uitnodiging
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Antwoord van Parkers

Hi – thanks for the email.
We never send out valuations. That not how the site works.

Users choose either the car reg [yellow box] or the dropdown menus from here https://www.parkers.co.uk/car-valuation/

You then choose your car and you can obtain a free non-mileage and option adjusted valuation without giving us any information. If you need mileage adjusted pricing, you create an account and pay your subs and then get the info the same way. All quite straightforward.

We’re not sure why you thought we sent valuations out as we’ve never advertised this.
For ref, our helpdesk says you have not contacted them, so we don’t know whether you have paid or if you used the free service.

Feel free to touch base with us for further assistance.
Regards, the Team at Parkers.co.uk

Beoordeeld met 5 van de 5 sterren

I found Parkers by far the most reliable guide

As a British ex-pat living in France (for over 30 years) who needed to replace her 15 year-old Renault Clio, it took me a while to discover Parkers reviews on the internet. But once I did, their team quickly became my most trusted guides to the bewildering range of brands and models on the market, with my interest firmly fixed on the least expensive ones.
I really appreciated the detailed breakdown of the reviews, the comparisons offered with similar models, and the longer-term evaluations (over six months' use). The written texts were well (and engagingly) supported by videos of road tests and, once I had reached the stage of demanding test drives (and I often needed to be persistent here), I could confirm the accuracy of Parkers' assessments.
I ended up leasing a car which I had not even considered on my initial (pre-Parkers) short-list and which had not even scored the highest ratings among those I had selected through them but their reviews were in all cases invaluable in pointing me towards the relevant questions to ask and weak spots to watch out for. My final choice was also partly determined by my first (and subsequent) impressions of the dealer I chose. They actually offered me a test-drive on my first visit (by far the longest, most agreeable and most useful of
the six I secured); they patiently answered all my questions and never for a moment put pressure on me to sign the contract; they even offered a post-delivery follow-up two weeks into my lease to deal with any queries or problems that might have cropped up during those early days.
I've now been driving my excellent new bottom-of-the-range car for nearly four months and am absolutely delighted with it. Thank you, Parkers!

1 februari 2025
Review zonder uitnodiging
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Antwoord van Parkers

Hi - thanks for the review.
Glad you found the site useful.
Best regards,
The Team at Parkers.co.uk

Beoordeeld met 1 van de 5 sterren

bought 3 bare root Queen Elizabeth…

bought 3 bare root Queen Elizabeth Rosies " already dead after 8 months the last one has one leaf and looks like it will go the same way. Not much of a present for my Queen Elizabeth

30 juli 2025
Review zonder uitnodiging
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Antwoord van Parkers

Hi - thanks for the review but you have the wrong company.
We review and value cars
You need https://www.jparkers.co.uk/

Beoordeeld met 1 van de 5 sterren

Very poor paid car valuation

Paid car valuation is very disappointing. First, when you buy it, it does not say what optional extras they take into account to value the car. And they do not take into account the car defects, only equipment (Entertainment: Digital TV, High performance multimedia system with radio/CD/DVD 4x45W amp + 8 speakers + USB input; Premium sound multimedia system radio/CD/DVD, surround sound, 5 x 130w amp + 10 speakers + USB input; Exterior Body Features: Inscription paint, Metallic paint, Special solid paint; Packs: Sports pack - V40, Winter pack - V40 - SE Lux/R Design Lux/Cross, Country Lux, Xenium pack - V40; Wheels - Alloy: 18" Midir alloy wheels, 18" Taranis alloy wheels, 18" Taranis alloy wheels with winter tyres). It looks like they want to make the car appear more valuable than it might be in reality. Overall, not adequate and not accurate. And they made me pay for it 5 pounds. Not worth even a penny.

9 juli 2025
Review zonder uitnodiging
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Antwoord van Parkers

Hi – thanks for the feedback.
We look at the whole picture based on the experience you’d expect to get when visiting a dealership or when selling your car. Dealers tend to only favour limited ‘useful’ options such as Sat Nav and Leather and on the flip side, a consumer misconception is just because an option costs [for example £1000], then it must add lots of additional value to a vehicle.
Your email though suggests that we are overvaluing a car. This is something we’ve not seen for many years and an usual situation. This suggests you are buying, and the seller is potentially inflating the price to some degree, using the options to enhance the price. Our records show you’ve not contacted our helpdesk so without any info on the car, we’d be flying blind on offering a valid opinion. Feel free to touch base with us at feedback@parkers.co.uk and we’ll gladly run through your concerns.
Best regards,
The Team at Parkers.co.uk

Beoordeeld met 1 van de 5 sterren

Parkers car valuation tool is very…

Parkers car valuation tool is very poor.
I was silly enough to pay, for a more accurate valuation. Other than mileage and paint, there is no facility to add anything for a more accurate valuation.
You can't add service history or ownership, which always makes a difference to a cars value. There's no helpful info how they have come to that valuation.
It's basically a rip off. Don't bother paying, just stick to the free valuation.

***In response***
You may think ownership is irrelevant, but to many, so is the paint. If a car at a dealership had 5 owners and pearlescent paint and a similar had 1 owner and metallic paint, I'd be more inclined to pay the price for the latter. What makes a vehicle desirable to a customer is a personal choice. The combination of mileage, ownership and service, is far more important to the price than the type of paint. Even a colour can have more bearing on the price.
Dealerships will always advertise if a vehicle has had 1 owner in the advert than 2 or 3. I will look for ownership before the type of paint.
And if a vehicle is more difficult to sell, regardless of paint or ownership, then it's over priced.
So whilst you consider ownership irrelevant and the dealer won't be counting owners, I as a customer, I will. That's for sure.

9 juli 2025
Review zonder uitnodiging
Logo Parkers

Antwoord van Parkers

Hi - thanks for the feedback.
When it comes to 'options' - we'll only include options that increase the value of a car. Many options don't add value but can make a car easier to sell.
Our 'private good' pricing reflects a full service history [FSH]. If a car has gaps in the service record, then it reverts to 'private poor' so we take this into account.
When it comes to ownership, the number of owners is now irrelevant. Back in the 80's/90's and before, the number of owners was important. Today, cars are build to a much more exacting standard so this now makes no difference in used pricing. We pass on what you'd expect to experience when visiting a dealership.
He won't be counting 'owners' that's for sure.
Best regards,
The Team at Parkers.co.uk

Beoordeeld met 1 van de 5 sterren

You have to pay to view car ads. It's insane,

Parkers' website is now behind a pay wall. Buyers have to pay a fee to be able to view car adverts. Whoever heard of a shop that you have to pay to enter, It's insane. I hope people selling cars through Parkers realise that they are not reaching thousands of potential buyers.

1 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

pay to use not get your details shared with partners

a website that requires payment to be able to deny cookies and partners not to collect your data , doing this they are forcing you to provide them with payment data to be able to pay them with no guarantee they are not still sharing your data with others

HIGHLY SUSPICIOUS , MOST LIKELY A SCAM TO GET YOUR MONEY

30 juni 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Too long in transit in hot weather.

Sadly these plants were in transit by Royal Mail and took much too long to arrive in hot weather. long drink and some pruning as they had grown very tall. i am not certain that these plants will survive. Please do not rely on Royal Mail as they cannot be relied on to provide a prompt or reliable service despite the high charges.

14 mei 2025
Review zonder uitnodiging
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Antwoord van Parkers

Hi - thanks for the review but you have the wrong 'Parkers' as we are a motoring and car related website.

Beoordeeld met 2 van de 5 sterren

Borderline scammy dark UX here ... avoid

There is some borderline scammy dark pattern UX here. While it's true that they do say on the valuations home page that the database runs from 2005 onwards, this is not called out in a clear way. The big feature on that page is the box to enter your registration. When you do that, even if your plate is clearly before that date, they will prompt you to pay for a custom valuation. After paying, you just end up at a "404 page not found" error. No message there explains why.
The answer is tucked away in the "contact us" FAQ, but if it's a frequently asked question maybe that's because your website is very unclear!
I had no reply from the feedback nor any offer of a refund. The purchase has expired now so I couldn't even use it on another car.
I would suggest avoiding this site if this is a sign of their business practices.

28 april 2025
Review zonder uitnodiging
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Antwoord van Parkers

Hi – thanks for the Feedback.
On the valuations home [start] page, we do mention that we only cover cars going back a 20-year period to 2005. However, this shows only if you’re using a desktop, rather than a mobile device.

This should actually be flagged prior if a user tries to value a car which is effectively out-of-range and we have an imminent fix which should be released very soon.

Our helpdesk has refunded your payment which should be back on your card shortly. Apologies for the confusion and we hope the forthcoming fix will eliminate any further issues with failed [404 error] valuations on older cars and make things a little clearer.

Best regards, The Team at Parkers.co.uk

Beoordeeld met 5 van de 5 sterren

Easy to navigate site

Easy to navigate site, was able to write my review without any issues, I always check Parkers for vehicle info etc before buying or selling as it is a valuable tool for up to date market prices and information.

15 april 2025
Review zonder uitnodiging
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Antwoord van Parkers

Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk

Beoordeeld met 1 van de 5 sterren

Gave the worst value for my car and the…

Gave the worst value for my car and the worst quote for insurance they haven't got clue about the real market, the person giving these type of quotes ,needs to speak to Alan sugar he will tell him your fired

21 februari 2025
Review zonder uitnodiging
Logo Parkers

Antwoord van Parkers

Hi - thanks for the feedback.
Our information is based around professional valuations data from CAP/HPi which are one of leading data suppliers in the UK. Valuations are unlikely to be a long way off the mark.

We have a dedicated helpdesk to assist users with any queries regarding valuations and can normally assist with any valuation enquiry.

Our helpdesk team say they've not been contacted by you.
If you email feedback@parkers.co.uk with a full rundown on the problem, we'll report back to you any findings.

Best regards, The Team at Parkers.co.uk

Beoordeeld met 4 van de 5 sterren

Helpful services

It helped me to find out what price I should be paying for a used car so I know if I’m being treated fairly by a dealer.
Only downside is I’m now getting emails every day.

22 februari 2025
Review zonder uitnodiging
Logo Parkers

Antwoord van Parkers

Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk

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