Parts Gateway Reviews 

Easy to use website. Fast delivery. Very well packaged. As described. 5*.

AVOID TDX LTD – TERRIBLE EXPERIENCE

TDX Ltd
Gorton Road
Ardwick
Manchester
M11 2DZ

I ordered a catalytic converter for my Toyota Aygo and paid £180. The part they supplied was incorrect and would not fit the vehicle.

I reported the problem on 14 September and, when requested, supplied photographs showing the issue. Since then, despite giving them every opportunity to resolve the matter, I have received no meaningful response and I am still left with an unusable part.

All I have asked for is the correct part to be supplied and the incorrect one collected, or a full refund. Instead, I have been ignored.

This has left my vehicle awaiting repair and has wasted my time and money.

In my experience, the customer service has been disgraceful. Taking payment, supplying the wrong part and then failing to properly respond when the customer raises the issue is completely unacceptable.

I would strongly advise anyone considering buying from TDX Ltd to be extremely cautious. I am now pursuing the matter through PartsGateway and my card provider.

AVOID.

Found the replacement seatbelt I needed for my Kia at a very good price. All queries were answered promptly and the parcel arrived quickly. The belt has a bit of mildew on it but otherwise the mechanics fitted it easily. Would be very happy to use again.

Great communication
Great item
Speedy delivery
Accurately priced

Incorrect part sent. Support not helpful. Need to return and receive correct part or refund. Support won’t help with returning the wrong item

I had a quick response to my enquiry, spoke with Nathan on the phone, he was courteous and knowledgeable in dealing with my requirement, the correct part supplied for a reasonable price, with prompt delivery of the item, well packed and in good condition.
I don’t really want to have anything else go wrong with my car, but if it does, I will know that I have a good contact to rely on in Prestige Allparts. Very satisfied customer here. Cheers, Paul.

Not used this facility very often but well impressed.

Have used Parts Gateway four times now for locating second hand parts for different cars and every time they have connected me with companies that have the part I needed and supplied me with quotes, so then all I had to do is choose the one I want to go with and order the part. All the parts I have ordered have arrived promptly, well packaged and at a fraction of Main dealer or aftermarket suppliers prices. Fantastic site for sourcing secondhand parts . Highly recommend

Immediate response to my request with a number of quotes to choose from. Highly recommend!

First class service, quick delivery, well packaged and a good price for the part. Would happily use them again, highly recommend.

I had an absolutely flawless experience from requesting the part I wanted to delivery in a couple of days at a great price and no hassle 5*

Great product and was quickly delivered thank you

Companies you use do not delivery goods sold.

premium rate phone numbers this company is a scam do not call or you will have an horrific phone bill

Parts Gateway is an excellent platform through which to source and purchase car parts.
The 2 companies I used via PG (to source and buy a 2010 Corsa door and wing) gave excellent service and both had good couriers, delivering with tracking as promised.
Would recommend Parts Gateway.

Don’t post parts until 8 days after order. Told them needed sooner and was going to collect. Was advised they post same day or next. 8 days is a joke. Surely they know that people need the parts more urgently

Thank you Synetiq for sorting out the issues that gave rise to my earlier 1 star review. I am very grateful for your effort in this. You collected the part and refunded the money and what a brilliant service thank you again.

Very pleased with the part fitted perfectly