amazing customer care and service products arrived promptly, better than photos on site, worth every penny will definitely use again can customers pls be mindful, that the authentic c... Toon meer
Bedrijf heeft geantwoord
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Lucky there’s not a zero star as this was the worst experience I’ve had buying something. Everything about this company is just awful. Ordered on jun 14th in the hope of having it up in the garden wit... Toon meer
Bedrijf heeft geantwoord
awful experience. bought a cover and support straps for a parasol, it said fast and free delivery. Paid over £100 for these and straps turn up after 2 weeks 3 weeks later still no cover. no updates n... Toon meer
Bedrijf heeft geantwoord
Useless!! Do not use this company. I ordered a parasol which was showing as in stock with fast delivery. Still waiting now after 3 weeks. Slow to respond to emails and have avoided issuing a ref... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BEFORE LEAVING NEGATIVE REVIEW PLEASE NOTE: PATIO-LIFE LTD has been serving UK customers since 2012 and is a registered UK limited company committed to supplying quality garden furniture with transparent pricing and customer service. We operate exclusively within the United Kingdom and publish our company registration details, contact information and business address openly. We believe customers should always know exactly who they are buying from. Our aim is simple: provide quality products, honest advice and responsive customer support before and after every purchase.... Important Notice Regarding Brand Confusion Unfortunately, our company name has repeatedly been confused with another unrelated business operating under a similar trading name. This has resulted in customers contacting PATIO-LIFE LTD regarding orders they did not place with us and, in some cases, reviews intended for another business being published on our Trustpilot profile. Before contacting us or leaving a review, please check your invoice, order confirmation and bank statement to ensure your purchase relates to PATIO-LIFE LTD (www.patio-life.co.uk). Not PATIOSLIFE.UK If you did not place your order with PATIO-LIFE LTD, we are unfortunately unable to access your order or resolve issues relating to another retailer. IF YOU HAVE PREVIOUSLY LEFT A WRONG REVIEW PLEASE REMOVE AS ITS IMPACTING OUR BUSINESS
Contactgegevens
Verenigd Koninkrijk
- 02922362398
- info@patio-life.co.uk
- www.patio-life.co.uk
2,4
Slecht
74 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service, great products, excellent service
Website is very easy to use, great product selection and excellent service.
Highly recommended.
1 juni 2018
Review zonder uitnodiging
Antwoord van Patio Life
Thank you Chris. We are happy to help with any future enquiries.
Patio-Life customer services
Top service and a very easy to use…
Top service and a very easy to use website. A pleasure to deal with.
23 mei 2018
Review zonder uitnodiging
Antwoord van Patio Life
Anthony, thank you for taking the time to leave us a review. Please feel free to contact us again for any help with future purchases.
Patio-Life customer services
Excellent after sales service
I recently purchased a cooler off Patio Life.
There was a slight fault with it on delivery, but they soon fixed the problem with no quibbles and were very efficient and responsive to my calls and e-mails, excellent post sales service.
I will definitely purchase from them again.
22 mei 2018
Review zonder uitnodiging
Antwoord van Patio Life
Hi Rich,
Apologies for the faulty item and thank you for your understanding. We are pleased we sorted out your issue and replaced your drinks cooler with no further issues.
Patio-Life customer services
Great products and great service
Great products and great service. Went above my expectations to deliver on time and with appropriate direction of how and when. Purchased the Bon-Fire model 2B BBQ, which has revolutionised my family outdoor experience... Will be back for more!
22 mei 2018
Review zonder uitnodiging
Antwoord van Patio Life
Thank you David, we look forward to doing future business with you.
Patio-Life customer services
‘Honest and Helpful
‘Honest and Helpful, I called Patio Life about some questions I had on how to use the chiminea I wanted to buy, and they answered all my questions. I would definitely recommend using this company for all your outdoor needs!
21 mei 2018
Review zonder uitnodiging
Antwoord van Patio Life
Hi Adrian, we are pleased we answered all of your questions. We specialise in outdoor heating and are always happy to help.
Patio-Life customer services
Really helpful and useful advice
Really helpful. I called with a query and got loads of advice, they know their market.
21 mei 2018
Review zonder uitnodiging
Antwoord van Patio Life
Thanks Neil, we are pleased we sorted out all of your questions. We are always happy to help.
Patio-Life customer services
Barbecue
Great products and superb quality of service. Worth every penny spent and more. The BBQ is wonderful.
19 mei 2018
Review zonder uitnodiging
Antwoord van Patio Life
Thanks Dean, we are pleased you are happy with your BBQ purchase. Look forward to seeing you again.
Patio-Life customer services
Good customer Service...reliable…
Good customer Service...reliable .quality products at reasonable prices.. would recommend these people
19 mei 2018
Review zonder uitnodiging
Antwoord van Patio Life
Rob, we are pleased you had a pleasurable experience dealing with us. Always happy to help.
Patio-Life customer services
Great quality products at good prices
Great quality products at good prices. We shopped around first but with no doubt we will use patio life again. Great service. Thanks
18 mei 2018
Review zonder uitnodiging
Antwoord van Patio Life
Thank you Jason, a pleasure doing business with you. Feel free to contact us at any time in the future.
Patio-Life customer services
Water feature precisely as described
Water feature precisely as described
Excellent service
Delivered on time
Pete the MD could not have been more helpful
1 mei 2018
Review zonder uitnodiging
Antwoord van Patio Life
Thank you for the order Sue and we are pleased the complimentary pump turned up quickly. We hope you sorted the cable connection too.
Patio-Life Customer Services
Fast efficient service
Quick reply to my initial queries, product delivered in two days of purchase.
23 april 2018
Review zonder uitnodiging
Antwoord van Patio Life
Ryan, i'ts always a pleasure doing business with you. Lets hope the summer allows you plenty of use with your new BBQ.
Patio-Life Customer Services
Excellent delivery time great product…
Excellent delivery time great product thank you
17 april 2018
Review zonder uitnodiging
Antwoord van Patio Life
Hi Denise,
A huge thank you for your feedback. We hope you will come back to us again and also spread the word of your great experience trading with us.
Pete Stevens
Managing Director
Patio-Life Ltd
This gazebo is excellent
This gazebo is excellent, it does take 2 people to put together but went up easy, the quality of this product is excellent, would highly recommend to any one wanting to purchase this gazebo
17 april 2018
Review zonder uitnodiging
Antwoord van Patio Life
Hi Gary,
Thank you for your feedback and positive review. We are pleased you love your Gazebo and look forward to seeing you again for any other of our great products. We value all of our customers and are always here to help.
Pete Stevens
Managing Director
Patio-Life Ltd
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