Paula's Choice stand behind their products and provide actual customer service (Not AI) to their clients. I have never had a bad experience supporting this quality brand.
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The products themselves are excellent. The consultants are skilled and terrific. They are actually helpful with guidance on skin issues, not just geared to selling product.
Bedrijf heeft geantwoord
The products are lovely to use and beautifully packaged but wildly overpriced. Which is one reason a bunch of companies (The Ordinary, "Geeks & Gorgeous" and etc.) have sprung up to sell effectivel... Toon meer
Bedrijf heeft geantwoord
I love the fact that the rep was able to understand my concerns and fix the problem. I respect everyone and try to respect their job, but it's much easier to work with someone whose first language is... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Paula's Choice, LLC - US and Canada
Geschreven door het bedrijf
Paula's Choice Skincare - US and Canada
At Paula's Choice, our mission is to help you find the best for your skin, whether you use our products or someone else's.
Mission
At Paula's Choice, our mission is to take brilliant care of your skin whether you use our products or someone else's!
Paula's Choice products are fragrance-free, contain no added dyes, and clinically proven non-irritating. We've never tested our products on animals and we're an officially certified member of the Leaping Bunny Program.
The Beautypedia Reviews section of Paulaschoice.com is the definitive online source of reliable, in-depth researched information on cosmetic products. You'll find thousands of candid, research-supported reviews from international best-selling beauty author Paula Begoun and the Paula's Choice Research Team. You'll enjoy access to detailed, scientifically validated cosmetic critiques you won't find anywhere else online!
Company Overview
Since 1995, we have been committed to a unique combination of research, reviews, and ongoing product development. Women and men all over the world turn to us for objective, balanced, and documented information about what works and doesn't for skin.
At Paula's Choice, our mission is to help you find the best for your skin, whether you use our products or someone else's.
Mission
At Paula's Choice, our mission is to take brilliant care of your skin whether you use our products or someone else's!
Paula's Choice products are fragrance-free, contain no added dyes, and clinically proven non-irritating. We've never tested our products on animals and we're an officially certified member of the Leaping Bunny Program.
The Beautypedia Reviews section of Paulaschoice.com is the definitive online source of reliable, in-depth researched information on cosmetic products. You'll find thousands of candid, research-supported reviews from international best-selling beauty author Paula Begoun and the Paula's Choice Research Team. You'll enjoy access to detailed, scientifically validated cosmetic critiques you won't find anywhere else online!
Company Overview
Since 1995, we have been committed to a unique combination of research, reviews, and ongoing product development. Women and men all over the world turn to us for objective, balanced, and documented information about what works and doesn't for skin.
Contactgegevens
1030 SW 34th Street, Suite A, 98057-4810, Renton, Verenigde Staten
- 1-800-831-4088
- www.paulaschoice.com
4,6
Uitstekend
401 reviews
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Paula's products and service are great!
I am new to skin care and these products work well! I took advantage of their free phone consultation after making some rookie mistakes with other products. Patty helped me find the right products to address my concerns. She was helpful, patient, and knowledgeable.
25 februari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thank you so much for your kind words! We are so happy that the products suggestions from our Private Consultant member Patty are working for you. We hope you continue to enjoy them, and know that we are here for you every step of the way!
Thank you 😀 Haven't tried the product…
Want to thank you 😀 Haven't tried the product yet!! But would Love too! Looking forward to getting the product soon!! Thank you .😀
13 februari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thank you so much! We really appreciate your excitement and can’t wait for you to try the product. We hope you love it once it arrives!
Great customer service by Kim
Great customer service by Kim and solving my inquiries about my order. Definitely buy from this brand great prices and discounts they won't disappoint.Also they actually respond to emails. Lastly become a member to get discounts. 😉💕
12 februari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thank you so much for your review! We’re glad Kim could help resolve your order questions and that you enjoyed the pricing and member discounts. We truly appreciate your support and recommendation!
The consultants are so knowledgeable…
The consultants are so knowledgeable and easy to talk to! I am only two weeks in and I can already see noticeable improvement in my skin!
9 februari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
We’re thrilled to hear you’re already seeing improvements and that our consultants have made the experience helpful and informative. Thank you so much for the kind words!
Antwoord van Paula's Choice, LLC - US and Canada
Thank you for your review! We are happy to hear the products are working well for you and we appreciate you taking the time to share this feedback!
I have used them for years
I have used them for years and am now 80 years old. Their products are high quality and well-priced. I recently had an issue trying to sign out and their representative was knowledgeable and quickly fixed the problem.
9 februari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thank you for being a valuable Paula's Choice client. We hope you continue to enjoy the products. Please let us know if you need anything, and we're here to help!
Great products, great service
Excellent customer service and great products. I continue to be a fan of PC.
1 februari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
We're happy to hear that we were able to resolve your concern to your satisfaction. Thank you for your review!
it's simple
it's simple. Paula's choice is quality products that provide real results. Their customer service team is friendly and resolves any issues you may have.
5 februari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thank you so much for taking the time to share your review. We’re delighted to hear that our products and service have met your expectations. We appreciate your support and are always here if you need anything!
Excellent customer service
My shipment was a bit delayed but I did not know what was happening.
I contacted the customer support and they were super reactive and helpful. They even sent me a coupon for the inconvenience. Really impressed with the level of professionalism.
4 februari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thank for your review! We're so glad to hear that your conversation with our team was a good one, and that we were able to help. Thank you for your patience in receiving your order!
I placed an order on 1/23/26 and would…
I placed an order on 1/23/26 and would of liked to receive notification on the delay of my package. I called many times and customer service was unavailable until 2/3/26 when I finally received an answer. We as paying customers should not have to wait that long on an answer for the product we purchased from Paulas Choice
3 februari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
We're so sorry to hear that your order was delayed, and that you had trouble reaching our team. We aim to respond much more quickly and will work to improve our response times and hopefully expand our hours of operation in the future. In the end, we are glad to see that we were able to assist.
Excellence
Honestly, I've been using PC for over a year and I'm so grateful I stumbled across these products that one day. From excellent customer service, a user-friendly website, great deals, and the best skincare products I've ever come across- I'll be a loyal customer of PC forever.
2 februari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
We're so happy to hear that you've had an excellent experience on all fronts and we're honored to help you achieve your skincare goals. Thank you so much for your kind review!
I would recommend Paula’s Choice…
I would recommend Paula’s Choice because I have seen real results from my own experience. The products truly work, improve my skin’s condition, and deliver visible results with regular use. I value high-quality formulas and proven effectiveness, and this brand consistently delivers that.
31 januari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thank you so much for taking the time to share this feedback! We’re happy to hear that you’ve seen great results and that our products are supporting your skincare goals.
Paula's Choice is QUALITY SKINCARE &…
Paula's Choice is QUALITY SKINCARE & SERVICE!
I've been a long time user of Paula's Choice- and have tried many of their products. However, it's the SUNSCREEN that has me in a chokehold. I have been purchasing and using my favorite/most trusted SPF for over 8 years without fail. It's SPF/protection & Skincare in one go!
I trust PC because of their commitment to educating customers. They have so many invaluable resources. I often find myself referencing their ingredient dictionary. I also have to give their customer service 10/10. They are always responsive and helpful. Have never had any issues.
27 januari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thank you for sharing this thoughtful review. We’re honored to be part of your routine, especially when it comes to essentials like sunscreen. We truly appreciate your trust over the years!
All staff is very knowledgeable
All staff is very knowledgeable. They are patient with me and make sure I y before moving on.
23 januari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thank you for your kind words. We’re delighted to hear that our team was able to provide a great experience. We appreciate you taking the time to share this feedback!
Excellent customer service
Excellent customer service! Very responsive.
25 januari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
We're happy to hear that we were able to resolve your concern to your satisfaction. Thank you for your review!
Everything discussed was accurate
Everything discussed was accurate. No other interaction needed .
21 januari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thank you for your review! We're happy to hear that you found everything to be accurate and appreciate getting to speak with you.
Fabulous products with an individualized plan - WOW!
I have used Paula's Choice for years and love the product results. I recently visited with one of their specialists, a service they provide. She was very kind and knowledgeable! I now have a comprehensive plan tailored to my specific needs.
12 januari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thank you so much for sharing your experience! We’re glad to hear that you’ve been enjoying Paula’s Choice for years and that our team was able to create a personalized plan for you. Your feedback means a lot to us! We're here to help you achieve your skincare goals.
Antwoord van Paula's Choice, LLC - US and Canada
Thank you for your review! We’re glad to hear it and we're happy to help, any time.
All the above
7 januari 2026
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thank you for your review! We truly appreciate your support.
all-round good
Great products, great CS, good price point, very customer-focused
30 december 2025
Review zonder uitnodiging
Antwoord van Paula's Choice, LLC - US and Canada
Thanks so much for sharing! We’re thrilled you’re enjoying the products and felt taken care of by our team.
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