Paula's Choice, LLC - US and Canada Reviews 

I have tried tons of different drug store brands and high end brands in the past and PC is the only one that has ever worked for me. I suffered from acne due to hormonal changes because of birth control switches, pregnancy, postpartum, and everything else. I had different types of acne, and combo skin. It was hard to manage. PC has always helped my acne and fast- not to mention noticeable differences in my skin! My skin is beautiful and scars from acne have faded almost completely. It's a game changer. Huge difference in my skin. High quality products, quick and friendly customer service. More than satisfied with them. I will say it is on the pricey side, but for me, it's worth it. And the products go a long way. Investment in my skin and future skin. I've been using PC for a few years now and will continue for as long as they continue selling.

Their products are great. I noticed improvements after using the bha exfoliant right away. During my second time ordering with them I had an issue with a product and they dealt with it immediately. Great customer experience.

Paula's Choice has great products, and their customer service is great. They helped me with my issue quickly and kindly.

They definitely helped with my sensitive skin.

Paula's Choice has great skincare that is, for the most part, affordable. It's one of my most trusted brands and I've been using it for years. I also like that the website has useful information about skincare, and you can actually schedule a personal consultation. Customer service is helpful, professional, and efficient.

I received a text for a promotion. Once I clicked on the link I was not able to redeem the promotion offered. I contacted customer service through their online chat to have this issue and address. Lydia was very patient with me after a couple suggestions and failed attempts. She still manually gave me promotion offered through text and added an extra discount for my troubles. The products are amazing you definitely see results and customer service was very helpful.

Love the products, I have been using them for over 10 years, and live chat was very helpful.

I just gave 5 stars to Emily at @paulaschoice for great service! she was very helpful, honored discounts and was very patient.

I have been using Paula's Choice products for over 15 years and have never had an issue. My latest order however, contained an incorrect item but this was not a problem at all because as soon as I called they had the correct item shipped out. I even get to keep the incorrectly sent item. Now that is what I call good customer service. They have not put me out other than having to wait a couple of extra days for the additional shipment.

I just gave 5 stars to Lexi at @paulaschoice for great service! She is very knowledgeable and has extensive information with the products.

I ordered a product a week ago and no delivery and no communication. 60.00 and nothing. I would reconsider a purchase from them

I stay in South Africa and my order was send from US to SA in less than a week. However, I am having communication problems with our SA Customs. I asked Paula's Choice to help and they immediately stepped in and helped. Very good Customer Service, really goes that extra mile 👏.

Excellent customer service. The lady I spoke with managed to contact the courier company and find the address where my package had been incorrectly delivered to. When I opened the package, some of the products were damaged and leaking after the package had been in the Sun for 2 days. Customer support organised replacement products to be sent the very same day. I order from PC every couple of months and I’ve always had a great experience with their products. Their customer service is amazing, which is very refreshing! Will be returning.

Love their products! Just hope that they get rid of Paraben soon and find an alternative.

Excellent product with a great results

Cleared my skin love it especially the aha product I saw it on a YouTube video an influencer that told me it was a holy grail product so I wanted to buy it and it totally worked 100% go buy it right now!!!

This is the first time, in some 15 years that I've received damaged merchandise. It was so easy to call and have the situation rectified. Brilliant customer service.
Thanks Michelle!!!

I just really love the care of customer service for Paula's Choice. Their phone service is without the extended wait times and robotic automation. The representatives are patient and knowledgeable. It's just fast and friendly and service-- and that means a lot during this time.