Paul Davies Kitchens and Appliances Reviews 

1.660
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I needed to replace a 120cm cooker hood. There are not many about and I researched the companies that could supply a Smeg hood. I eventually came to the conclusion that Paul Davies Kitchens and Applia... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great range, personal communication and good prices. Delivery date slipped due to supply issue, but I did not need the product urgently, so I did not factor that.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant experience with Paul Davies kitchens from start to finish. Lucy couldn’t do enough for us. She was knowledgeable of oven and microwave we needed and what was suitable. She emailed me with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’re absolutely delighted with our new kitchen from Paul Davies Kitchen & Appliances. The quality of the units and appliances is excellent, and everything feels well made and built to last. Tony,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Kookwinkel

Geschreven door het bedrijf

Discover the Ultimate in Kitchen Design & Appliances at Paul Davies Kitchens At Paul Davies Kitchens & Appliances, we are proud to offer cutting-edge kitchens and top-tier appliances to make your home truly exceptional. With over 40 years of experience, our family-run business has grown from humble beginnings into one of the largest appliance and kitchen showrooms in the North West. Our Design Centres are fully operational and staffed with expert, trained professionals who can explain every feature of our products, or you can explore the options yourself. We are the exclusive Rangemaster Design Centre in the area, Stoves, Belling and Smeg centre, offering a range of premium cookers that can’t be matched anywhere else. We also proudly offer other leading brands like Neff, Bosch, and Siemens, making us the go-to destination for all your kitchen appliance needs. Whether you’re after a modern oven, a sleek fridge, or innovative dishwashers, we’ve got you covered. Why Choose Paul Davies? Over 40 years of expertise in providing top-quality kitchen appliances. A family-run business where friendly, professional advice is always available. Having partnerships with leading brands such as Rangemaster, Hotpoint, Indesit, Blomberg, Beko, Creda, Aeg and Hoover, ensuring only the best products. Fantastic prices and unmatched value that makes us the ideal choice for your next kitchen upgrade. One of the largest showrooms in the region, showcasing the latest designs and cutting-edge appliances. We pride ourselves on delivering exceptional service and ensuring our customers leave with exactly what they need. At Paul Davies Kitchens & Appliances, you can expect high-quality products, expert advice, and a seamless shopping experience. Thank you for trusting us for over 40 years. Come visit us and discover why we are the ultimate destination for your next kitchen or appliance purchase. Paul Davies - Where Excellence Meets Innovation. At Paul Davies Kitchens & Appliances, we’re proud to announce exciting new updates to our showroom and services! Since mid-2024, we've undergone a major showroom renovation, bringing brand-new kitchen and bedroom displays to life. Our new Range Centre offers a stunning selection of high-quality cookers and kitchen appliances, making us the ultimate destination for your next kitchen upgrade. Thanks to these fantastic new displays and a refreshed focus on design, kitchen sales have soared—we’re excited to continue growing and delivering top-notch products and exceptional service to our customers. Our commitment to staying at the forefront of the industry is also reflected in our dedicated marketing team, who work tirelessly to ensure we’re engaging with you through social media, regular website updates, and always staying on top of the latest promotions. As part of our ongoing efforts to reach even more customers, we are also running a TV advert on Sky, bringing our exceptional products and services directly into your homes. We believe in the power of feedback, which is why we actively encourage our customers to share their experiences. We’ve made it easier than ever to leave a review on Google and Trustpilot by emailing our valued clients after their purchase, and we’re thrilled to hear the positive feedback pouring in. With over 40 years of experience in delivering quality kitchen appliances and expert advice, we continue to evolve to better serve you. Whether you're looking for the latest kitchen trends or searching for the perfect appliance, you’ll find everything you need under one roof at Paul Davies Kitchens & Appliances.


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4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

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4,8

Alle reviews

(1.660)

64 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great range

Great range, personal communication and good prices. Delivery date slipped due to supply issue, but I did not need the product urgently, so I did not factor that.

11 september 2026
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi,

Thank you for taking the time to leave us a review. We're pleased to hear that you were happy with our product range, competitive prices and personal service. We sincerely apologise for the delay with your delivery and appreciate your patience and understanding.

Thank you for choosing Paul Davies Kitchens & Appliances. We hope to welcome you back again in the future.

The marketing team

Beoordeeld met 5 van de 5 sterren

Great price

Great price, good customer service and delivery.

28 september 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Peter,

Thank you for your review. We're delighted to hear you were happy with our pricing, customer service and delivery. We really appreciate your custom!

The marketing team

Beoordeeld met 4 van de 5 sterren

Purchased a fridge freezer

Purchased a fridge freezer, good price and kept up to date with delivery

17 september 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Roger,

Thank you for your review. We're pleased to hear you were happy with our pricing and delivery updates. We really appreciate your custom!

The marketing team

Beoordeeld met 5 van de 5 sterren

Total Satisfaction

I needed to replace a 120cm cooker hood. There are not many about and I researched the companies that could supply a Smeg hood. I eventually came to the conclusion that Paul Davies Kitchens and Appliances could provide quickly at the most reasonable price. I ordered and they fully met my requirements. Very happy to recommend the company.

18 september 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi David,

Thank you for taking the time to leave a review. We are delighted to hear that you were pleased with our competitive pricing, prompt service and overall experience. Thank you for shopping with us!

The marketing team

Beoordeeld met 5 van de 5 sterren

No hesitation whatsoever

Price - fantastic
Delivery - great.

From Start to finish no hesitation whatsoever to recommend Paul Davies Kitchens and Appliances.

5 oktober 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Kiz,

Thank you for taking the time to leave a review. We are pleased to hear that you were satisfied with our competitive pricing, delivery service and overall experience. We truly appreciate your recommendation and we look forward to assisting you again in the future!

The marketing team

Beoordeeld met 5 van de 5 sterren

Fantastic Service and a Great Experience!

Had a fantastic experience with Paul Davies. The team are friendly, welcoming and professional, and the level of customer service is excellent. They have a great range of products to choose from, with knowledgeable staff who are happy to help, answer questions and offer advice to find the right solution for your needs.

The showroom is well presented, the products are high quality, and the whole experience feels personal rather than just being about making a sale. It’s clear that customer satisfaction is a priority, and the team go out of their way to make sure customers feel comfortable and looked after.

Would highly recommend Paul Davies to anyone looking for quality kitchens and appliances, backed by excellent service and a friendly team!

12 oktober 2026
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Antwoord van Paul Davies Kitchens and Appliances

Hi Rayhan,

Thank you so much for taking the time to leave a 5-star review!

We are delighted to hear that you had such a positive experience with us. Providing friendly, professional and knowledgeable service is something we take great pride in, so it is lovely to know that this was reflected throughout your visit.

We look forward to welcoming you back in the future!

The Marketing team

Beoordeeld met 5 van de 5 sterren

I brought a hot point cooker for myself…

I brought a hot point cooker for myself from Paul Davies and can not family the staff there so helpful and friendly,the Cooke is beautiful I would deffintly recommend this tire.i give 10 out of 10.very happy customer.thank you.j perritt

1 oktober 2026
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Jenni,

Thank you so much for your 5-star review!

We are delighted to hear that you are happy with your new Hotpoint cooker and that our team provided such friendly and helpful service. Your kind words and recommendation mean a great deal to us.

We hope you enjoy your new cooker for many years to come!

The marketing team

Beoordeeld met 1 van de 5 sterren

I ordered a Bosch Series 8 KFF96PIEP…

I ordered a Bosch Series 8 KFF96PIEP fridge freezer from Paul Davies, selecting 1 October as my delivery date. My order was confirmed by email, and £2,000 was taken from my account.

Despite the agreed delivery date arriving, I had received absolutely no communication regarding the status of my delivery. I was therefore forced to contact Paul Davies to find out what had happened. I was then informed that my order had been cancelled because the model had supposedly been “discontinued”.

This explanation is extremely concerning and, based on the information available, appears to be false. The Bosch KFF96PIEP has not been discontinued: it remains widely available from other retailers and continues to form part of Bosch’s current appliance range.

The circumstances strongly suggest that the real reason for cancelling my order was not that the product had been discontinued, but that Bosch had increased its price and Paul Davies had failed to update its website before I placed my order. I purchased the appliance at £2,000, whereas it is now being advertised at approximately £2,500.

If this is what has happened, it is wholly unacceptable. I entered into the purchase in good faith, received an order confirmation, and had £2,000 taken from my account. Rather than honouring the order, Paul Davies appears to have cancelled it after the fact and provided what appears to be a misleading explanation, because the company no longer wished to honour the price at which the order was accepted.

The lack of communication, the failure to deliver on the agreed date, and the subsequent explanation that the product had been “discontinued” have left me with serious concerns about how this order has been handled. I expect a clear and honest explanation of what actually happened, including why my confirmed order was cancelled and why I was told that the model had been discontinued when it remains an active and readily available Bosch product.

1 oktober 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hello Chris,

Thank you for taking the time to leave your review. We are sorry for the frustration and inconvenience caused by the handling of your order, particularly the lack of communication surrounding the cancellation.

We would like to clarify the reason the order could not be fulfilled. We were advised that the Bosch KFF96PIEP had been discontinued and was no longer available to us through our supply chain. The cancellation was not made because of a subsequent price increase or because we were unwilling to honour the price at which your order was placed.

We appreciate that the KFF96PIEP may still be advertised by other retailers. Retailers can hold different stock levels, and a product remaining available elsewhere does not necessarily mean that it remains available for us to order from the manufacturer or our suppliers.

We fully understand why receiving an order confirmation and then not being informed of the issue before the expected delivery date would be disappointing. Our communication in this instance should have been better, and we sincerely apologise for that.

We would never intentionally provide a customer with misleading information. If you would like independent confirmation regarding the status and availability of the KFF96PIEP, Bosch will be able to advise you directly.

Again, we apologise for the inconvenience caused and for not communicating the cancellation to you sooner.

Paul Davies Kitchens & Appliances

Beoordeeld met 5 van de 5 sterren

Very helpfull nothing too much trouble

Very helpfull nothing too much trouble, goods delivered on time called me back when promised ( which is pretty rare) overall a good experience

25 augustus 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi,

Thank you for your review!

We’re pleased to hear that you had such a positive experience with us and that everything was delivered on time. We always aim to be helpful, reliable and keep our customers updated, so it’s great to hear that this came across.

We hope to see you again in the future!

The marketing team

Beoordeeld met 5 van de 5 sterren

We’re absolutely delighted with our kitchen!


We’re absolutely delighted with our new kitchen from Paul Davies Kitchen & Appliances. The quality of the units and appliances is excellent, and everything feels well made and built to last. Tony, the designer, was fantastic throughout, listening to our ideas and helping us create a kitchen that works perfectly for us. The fitters were professional, friendly and took great care with every detail. The tiler, electrician and plasterer were all excellent, working efficiently and to a very high standard. The whole installation was well organised from start to finish, and we couldn’t be happier with the final result. Highly recommended!

23 september 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Mr Heaton,

Thank you so much for taking the time to leave us a review! We’re delighted to hear how happy you are with your new kitchen and with the service you received throughout the whole process. It’s wonderful to know that Tony was able to bring your ideas together and create a kitchen that works perfectly for you.

We’ll be sure to pass your lovely comments on to our team.

We hope you enjoy your beautiful new kitchen for many years to come!

The marketing team

Beoordeeld met 5 van de 5 sterren

Kitchen feedback

When finding a place to do my kitchen, i was looking for somewhere that would help advise me and help me to chose the right kitchen and Paul davies did just that. There approach from start to end was very understanding and helpfull and i couldnt be more pleased with the services.

8 september 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi John,

Thank you so much for your lovely review. We’re delighted to hear that you felt supported and well advised throughout the whole process. Choosing the right kitchen is a big decision, so it’s wonderful to know that our team was able to make the experience helpful and enjoyable from start to finish.

Thank you for choosing Paul Davies Kitchens & Appliances. We hope you enjoy your new kitchen for many years to come!

The marketing team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service . Staff couldn’t be more helpful. I will definitely buy from here again

10 september 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Susan,

Thank you for taking the time to leave a review. We are pleased to hear that you are happy with your experience with us. Thank you for shopping with us and we look forward to seeing you in the future!

The marketing team

Beoordeeld met 5 van de 5 sterren

can't wait til smtg else falls apart...

if buying a washing machine could ever be a pleasant experience, it would be at Paul Davies - altogether excellent service, with shedloads of added charm. #itsnicerupnorth

21 september 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Cathie,

Thank you for taking the time to leave a review. We are pleased to hear you had a pleasant experience from us. Thank you for shopping with us and we hope to see you again in the future for other appliances!

The marketing team

Beoordeeld met 5 van de 5 sterren

Sue at the Bolton branch was amazing

Sue at the Bolton branch was amazing, great customer service!

19 september 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Fazila,

Thank you so much for your lovely review! We’re delighted to hear that Sue provided you with such great customer service. We’ll be sure to pass your kind comments on to her.

Thank you for choosing Paul Davies Kitchens & Appliances – we really appreciate your support!

The marketing team

Beoordeeld met 5 van de 5 sterren

When I contacted Paul Davies KItchens…

When I contacted Paul Davies KItchens ,I spoke to a lady who was very helpful and Knowledgeable who helped me decide which cooker would serve me best. I made the purchase and they gave me a delivery date which suited me. the delivery was made on time.I would recommend this company.

10 augustus 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi William,

Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that our team was able to help you choose the right cooker and arrange a delivery date that suited you.

It’s great to know everything arrived on time and that you were happy with the service you received. We really appreciate your recommendation and hope you enjoy your new cooker!

The marketing team

Beoordeeld met 5 van de 5 sterren

Excellent from sales to delivery and installation

We popped in on Monday knowing we wanted a Bosch washing machine. The sales lady showed us the various models, took us through a tour of the controls, yes it was plugged in :) , then sold us the best one for us at a decent price.
Delivery was 2 days later. It wasn't straightforward due to the kitchen fitter who installed our previous one but they took it in their stride and had it quickly installed and removed the old one.
I tend not to pay for installation but washing machines are so heavy I found installation was well worth the cost.
Both sales and installation people stressed that we should register the warranty which extended it from 2 to 5 years.
We've dealt with them before which is why we went back there.

16 september 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Neil,

Thank you so much for taking the time to leave us such a fantastic review!

We’re delighted to hear that you received excellent service from our team, from choosing the right Bosch washing machine through to delivery and installation. It’s also great to know that our installers were able to overcome the challenges with the previous installation and get everything sorted quickly for you.

We appreciate your custom and hope you enjoy your new Bosch washing machine for many years to come!

The marketing team

Beoordeeld met 5 van de 5 sterren

Great customer service by sue that…

Great customer service by sue that works in the shop. I had been messed around by Currys so decided to go to Paul Davis where the customer service was miles better than Currys and I bought a new fridge freezer and a washing machine. No issues with the delivery. I would recommend going to this store it’s a 5 stars from me.

17 juli 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Glynn,

Thank you for your 5-star review. We're so pleased Sue was able to help and that you had a great experience with us from purchase to delivery.

We appreciate your recommendation and hope to see you again soon!

The customer service

Beoordeeld met 5 van de 5 sterren

Great price

Great price, well packaged, delivered as promised

1 augustus 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Craig,

Thank you for taking the time to leave us a review. We're delighted to hear you were happy with our pricing and that your appliance arrived well packaged and on time. We appreciate your feedback and hope to be of service to you again in the future.

The customer service team

Beoordeeld met 5 van de 5 sterren

Great service all round

Excellent price for the product. Much cheaper than other sites.
There was a little mis communication regarding delivery but this was sorted out quickly.
The courier updates were excellent and the guy who delivered the machine was very friendly and helpful.
All in all a great experience! Thanks 😊

3 augustus 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Mark,

Thank you so much for your wonderful review!

We appreciate your understanding regarding the brief miscommunication over delivery and we're glad we were able to get everything sorted quickly. It's also great to hear our delivery driver made such a positive impression.

Thank you for choosing us. We hope you enjoy your new appliance, and we look forward to helping you again in the future!

The customer service team

Beoordeeld met 5 van de 5 sterren

New RangeMaster

After being let down by another company on ordering my new stove that never came, I cancelled the order, went on the internet and found Paul Davies Kitchens, in Bolton, I went on a Saturday, was impressed with the showroom, within half an hour of entering they ordered the range master I wanted, told me it would be end of July, I was willing to wait, price included fitting, and taking away old cooker. The staff in the showroom brilliant, I dealt with Alan, but chatting with other members of staff, all friendly and made you feel comfortable. On Friday the 31st Gary and Dave delivered my range, installed and took away my old cooker they where supper professional and friendly, what a great experience with this company from beginning to end, highly recommend and would definitely use them again

31 juli 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Bernadatte,

Thank you so much for taking the time to leave such a wonderful review.

We're delighted that we could help after your previous experience and that all our staff made the process so easy and enjoyable for you.

We hope you enjoy your new cooker for many years to come and we look forward to welcoming you back in the future.

The customer service team

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