Paul Davies Kitchens and Appliances Reviews 

1.660
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I needed to replace a 120cm cooker hood. There are not many about and I researched the companies that could supply a Smeg hood. I eventually came to the conclusion that Paul Davies Kitchens and Applia... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great range, personal communication and good prices. Delivery date slipped due to supply issue, but I did not need the product urgently, so I did not factor that.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant experience with Paul Davies kitchens from start to finish. Lucy couldn’t do enough for us. She was knowledgeable of oven and microwave we needed and what was suitable. She emailed me with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’re absolutely delighted with our new kitchen from Paul Davies Kitchen & Appliances. The quality of the units and appliances is excellent, and everything feels well made and built to last. Tony,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Kookwinkel

Geschreven door het bedrijf

Discover the Ultimate in Kitchen Design & Appliances at Paul Davies Kitchens At Paul Davies Kitchens & Appliances, we are proud to offer cutting-edge kitchens and top-tier appliances to make your home truly exceptional. With over 40 years of experience, our family-run business has grown from humble beginnings into one of the largest appliance and kitchen showrooms in the North West. Our Design Centres are fully operational and staffed with expert, trained professionals who can explain every feature of our products, or you can explore the options yourself. We are the exclusive Rangemaster Design Centre in the area, Stoves, Belling and Smeg centre, offering a range of premium cookers that can’t be matched anywhere else. We also proudly offer other leading brands like Neff, Bosch, and Siemens, making us the go-to destination for all your kitchen appliance needs. Whether you’re after a modern oven, a sleek fridge, or innovative dishwashers, we’ve got you covered. Why Choose Paul Davies? Over 40 years of expertise in providing top-quality kitchen appliances. A family-run business where friendly, professional advice is always available. Having partnerships with leading brands such as Rangemaster, Hotpoint, Indesit, Blomberg, Beko, Creda, Aeg and Hoover, ensuring only the best products. Fantastic prices and unmatched value that makes us the ideal choice for your next kitchen upgrade. One of the largest showrooms in the region, showcasing the latest designs and cutting-edge appliances. We pride ourselves on delivering exceptional service and ensuring our customers leave with exactly what they need. At Paul Davies Kitchens & Appliances, you can expect high-quality products, expert advice, and a seamless shopping experience. Thank you for trusting us for over 40 years. Come visit us and discover why we are the ultimate destination for your next kitchen or appliance purchase. Paul Davies - Where Excellence Meets Innovation. At Paul Davies Kitchens & Appliances, we’re proud to announce exciting new updates to our showroom and services! Since mid-2024, we've undergone a major showroom renovation, bringing brand-new kitchen and bedroom displays to life. Our new Range Centre offers a stunning selection of high-quality cookers and kitchen appliances, making us the ultimate destination for your next kitchen upgrade. Thanks to these fantastic new displays and a refreshed focus on design, kitchen sales have soared—we’re excited to continue growing and delivering top-notch products and exceptional service to our customers. Our commitment to staying at the forefront of the industry is also reflected in our dedicated marketing team, who work tirelessly to ensure we’re engaging with you through social media, regular website updates, and always staying on top of the latest promotions. As part of our ongoing efforts to reach even more customers, we are also running a TV advert on Sky, bringing our exceptional products and services directly into your homes. We believe in the power of feedback, which is why we actively encourage our customers to share their experiences. We’ve made it easier than ever to leave a review on Google and Trustpilot by emailing our valued clients after their purchase, and we’re thrilled to hear the positive feedback pouring in. With over 40 years of experience in delivering quality kitchen appliances and expert advice, we continue to evolve to better serve you. Whether you're looking for the latest kitchen trends or searching for the perfect appliance, you’ll find everything you need under one roof at Paul Davies Kitchens & Appliances.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
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4,8

Alle reviews

(1.660)

64 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

All-round good service

Ordering process was easy, good post ordering communication, was delivered on time, and for a good price. All-round good service.

16 maart 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Ian,

Thanks for taking the time to share your experience!

It’s great to hear the ordering process was straightforward and that everything from communication to delivery met your expectations. We are pleased you felt you received good value as well.

We appreciate your support and hope to help you again in the future.

The customer service team

Beoordeeld met 5 van de 5 sterren

Very happy about my purchase.

Every thing went smoothly. Communication with the company was great. Overall very happy about the whole experience.

26 maart 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Joanna,

Thank you for your lovely review!

We are pleased to hear everything went smoothly and that you were happy with our communication throughout. It’s great to know you had such a positive experience with us.

We really appreciate your support and hope to serve you again in the future.

The customer service team

Beoordeeld met 5 van de 5 sterren

They are very reliable company

They are very reliable company! Fast Shipping! Good Service!

7 maart 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Man Ho Lee,

Thank you for your feedback!

We are pleased to hear you found us reliable and were happy with the fast shipping and service. Your support means a lot to us and we look forward to helping you again in the future.

The customer service team

Beoordeeld met 5 van de 5 sterren

Amazing Service & Exceptional Value.

Amazing Service & Exceptional Value.

Lucy was really helpful and professional.

4 maart 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Lisa,

We’re delighted to hear you had such a positive experience and that Lucy was able to help. We’ll be sure to pass your feedback on to her.

We appreciate your support and hope to assist you again in the future.

The customer service team

Beoordeeld met 5 van de 5 sterren

We had a washing machine installed by…

We had a washing machine installed by Lee and Craig this week and they did a great job. The kitchen is fairly tight and they managed it no problem, took away the old machine and were in and out in no time. Would highly recommend

9 april 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Declan,

Thank you so much for your kind feedback. We are pleased to hear that Lee and Craig were able to get everything installed smoothly, especially in a tight space. We’ll be sure to pass your comments on to them. If you ever need anything else, please don’t hesitate to get in touch!

The customer service team

Beoordeeld met 5 van de 5 sterren

Lee and Craig

Lee and Craig
Arrived promptly
Very helpful and friendly
No messing around; job was done professionally and quickly

9 april 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Harriet,

Thank you for your kind feedback. We're really pleased to hear that Lee and Craig provided a prompt, friendly and professional service. If you need anything else in the future, please don’t hesitate to get in touch.

The customer service team

Beoordeeld met 4 van de 5 sterren

Good customer service

Four days after ordering an oven through the Paul Davies website they emailed to say the model I’d ordered was out of stock. Although this was a disappointment, they immediately sourced a near equivalent and ordered that on my behalf. Generally pleased with the level of service and value offered.

2 maart 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi,

Thank you for your review. We are sorry the original oven model was out of stock, but we’re pleased we were able to quickly source a suitable alternative for you. It’s great to hear you were happy with the service and value provided. Thank you for choosing us!

The customer service team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent
Sue and Alan

9 maart 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Mohamed,

Thank you for your excellent review. We're delighted to hear Sue and Alan provided such great service and will be sure to pass on your kind feedback.

The customer service team

Beoordeeld met 5 van de 5 sterren

Leisure gas cooker

Found an all gas cooker which is what we wanted.helpful staff.ordered online and was quickly delivered to shropshire.thanks for your help.

26 februari 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Mr Davies,

Thank you for your lovely review. We’re pleased you found the all-gas cooker you wanted and that everything from ordering to delivery went smoothly. We appreciate your support!

The customer service team

Beoordeeld met 5 van de 5 sterren

Lee and Craig were helpful polite yet…

Lee and Craig were helpful polite yet again would recommend them and sales lady who helped

20 februari 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi,

Thank you for your kind review.

We’re so pleased to hear that Lee and Craig were helpful and polite once again. It’s also lovely to know our sales team made a great impression too. We really appreciate your recommendation and your continued support!

The customer service team

Beoordeeld met 5 van de 5 sterren

Great helpful lads

Great helpful lads

19 februari 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi,

Thank you for your review.

We’re so pleased to hear the team were great and helpful. Your feedback means a lot and we’ll be sure to pass it on to the lads!

The customer service team

Beoordeeld met 5 van de 5 sterren

Neff oven and microwave


Brilliant experience with Paul Davies kitchens from start to finish. Lucy couldn’t do enough for us. She was knowledgeable of oven and microwave we needed and what was suitable. She emailed me with different options. Delivery was fast ordered Tuesday fitted on Thursday. Lee and Greg were friendly and respectful. Fitting wasn’t straightforward but they were determined thank you.

19 februari 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Donna,

Thank you for your lovely review.

We are so pleased you had a great experience from start to finish. Lucy will be delighted to hear her advice and support helped you choose the right oven and microwave and that everything was arranged so quickly.

It’s also great to know Lee and Greg took such good care with the installation, even with the challenges. We really appreciate your feedback and hope you enjoy your new appliances!

The customer service team

Beoordeeld met 5 van de 5 sterren

Found the Gas Cooker we needed ,at a…

Found the Gas Cooker we needed ,at a great price. was Delivered very Quickly, Very Happy with the service provided, Highly recommend, Thank you so much.

16 februari 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Niel,

Thank you for taking the time to leave a review. We’re delighted to hear you found the gas cooker you needed at a great price and that you were happy with the quick delivery and service provided. Your recommendation means a lot to us.

If we can help you with anything else in the future, please don’t hesitate to get in touch.

The customer service team

Beoordeeld met 5 van de 5 sterren

Great selection, honest advice and customer service

Popped in to look at kitchen white goods and left with a new condenser dryer and dishwasher chosen and paid for for delivery in two days.

Sue answered all our questions about timings and sizes and didn't try to get us to buy more expensive machines.

31 januari 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Jo,

Thank you for your lovely review. We are so pleased Sue could help you choose the right dryer and dishwasher with honest advice and no pressure. We hope you enjoy your new appliances and we look forward to seeing you again!

The customer service team.

Beoordeeld met 5 van de 5 sterren

I bought a washing machine about month…

I bought a washing machine about month ago. The process was amazingly straight forward as the customer service was second to none.
I would definitely highly recommend Paul Davies Kitchens and Appliances.

4 december 2025
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Barbara,

Thank you so much for your kind feedback. We are delighted to hear that your washing machine purchase was so straightforward and that our customer service made such a positive impression.

Your recommendation really means a lot to all of us at Paul Davies Kitchens and Appliances. If you ever need any further help or advice in the future, we’ll be more than happy to assist.

The customer service team

Beoordeeld met 5 van de 5 sterren

Worked hard to satisfy customer after a…

Worked hard to satisfy customer after a faulty unit delivered. Not Davies fault, it leaned sideways. Unit worked and was satisfactory over Xmas awaiting replacement but the fridge was 2 cm out of square in 186 cm high! Replacement arrived early in Jan and is now satisfactoriltpyinsralled , and it’s square.

13 januari 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Stuart,

Thank you very much for your 5 star review. We really appreciate your patience while we resolved the issue with the original unit. Although it arrived with a manufacturing fault, we are pleased it was usable over the Christmas period and that the replacement could be fitted promptly in early January.

We are delighted everything is now installed correctly and thank you for your kind words and understanding throughout.

The customer service team

Beoordeeld met 2 van de 5 sterren

Misinformation on the website and poor business practice

I ordered a gas cooker advertised for £383 on their website. At the time I spoke to their agent and pointed out that there was an error in the description (for a cooker hood, not a cooker). He confirmed that despite the website error this was the correct price for the cooker so I purchased it. 2 days later I received an email stating "Unfortunately, we have identified a pricing error on our website. The correct price for the item is £494.51."
I called again and an agent offered to reduce the new price by £30. I said this was not acceptable as I could obtain the same cooker at a lower price. The agent declined to offer a better price so I cancelled the order by email and requested a refund.

21 januari 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hello Mr King,

Thank you for taking the time to leave a review. We are genuinely sorry for the frustration caused by this experience.

Unfortunately, an incorrect product description and price were displayed on our website due to a system error. While our team member did their best to assist at the time, the incorrect pricing was later identified and corrected before the order was dispatched. As soon as this was discovered, we contacted you to explain the situation and offered a goodwill discount as an apology for the inconvenience.

We fully understand that this was disappointing and respect your decision to cancel the order. Your refund was processed promptly in line with our cancellation policy.

We take feedback like this very seriously and have since reviewed our procedures to reduce the risk of similar errors occurring in future. We appreciate you bringing this to our attention and apologise again for the inconvenience caused.

Kind regards,
The customer service team

Beoordeeld met 5 van de 5 sterren

Lee and Craig delivered my washer dryer…

Lee and Craig delivered my washer dryer promptly at 7am. They carried it up to my first floor flat and installed it. Thankyou for the prompt service.

20 januari 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Deborah,

Thank you for your kind review. We’re pleased to hear that Lee and Craig delivered your washer dryer promptly, without any issues. We’ll be sure to pass on your feedback to them.

Thank you for choosing us and we’re glad you were happy with the service!

The customer service team

Beoordeeld met 5 van de 5 sterren

Brilliant service at Paul Davies

Brilliant service at Paul Davies

13 januari 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Alan,

Thank you for taking the time to leave a review. We are pleased to hear that we provided a brilliant service. Please don't hesitate to reach out if you have any more questions!

The customer service team

Beoordeeld met 5 van de 5 sterren

Sue was very helpful and knowledgeable…

Sue was very helpful and knowledgeable with my purchase of washing machine. Looked information up for me. Would definitely recommend shopping here.

5 januari 2026
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Maxine,

Thank you for taking the time to leave a review. We are pleased to hear that you are happy with Sues service. We are always happy to help!

The customer service team

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