Paul Davies Kitchens and Appliances Reviews 

1.660
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I needed to replace a 120cm cooker hood. There are not many about and I researched the companies that could supply a Smeg hood. I eventually came to the conclusion that Paul Davies Kitchens and Applia... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great range, personal communication and good prices. Delivery date slipped due to supply issue, but I did not need the product urgently, so I did not factor that.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant experience with Paul Davies kitchens from start to finish. Lucy couldn’t do enough for us. She was knowledgeable of oven and microwave we needed and what was suitable. She emailed me with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’re absolutely delighted with our new kitchen from Paul Davies Kitchen & Appliances. The quality of the units and appliances is excellent, and everything feels well made and built to last. Tony,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Kookwinkel

Geschreven door het bedrijf

Discover the Ultimate in Kitchen Design & Appliances at Paul Davies Kitchens At Paul Davies Kitchens & Appliances, we are proud to offer cutting-edge kitchens and top-tier appliances to make your home truly exceptional. With over 40 years of experience, our family-run business has grown from humble beginnings into one of the largest appliance and kitchen showrooms in the North West. Our Design Centres are fully operational and staffed with expert, trained professionals who can explain every feature of our products, or you can explore the options yourself. We are the exclusive Rangemaster Design Centre in the area, Stoves, Belling and Smeg centre, offering a range of premium cookers that can’t be matched anywhere else. We also proudly offer other leading brands like Neff, Bosch, and Siemens, making us the go-to destination for all your kitchen appliance needs. Whether you’re after a modern oven, a sleek fridge, or innovative dishwashers, we’ve got you covered. Why Choose Paul Davies? Over 40 years of expertise in providing top-quality kitchen appliances. A family-run business where friendly, professional advice is always available. Having partnerships with leading brands such as Rangemaster, Hotpoint, Indesit, Blomberg, Beko, Creda, Aeg and Hoover, ensuring only the best products. Fantastic prices and unmatched value that makes us the ideal choice for your next kitchen upgrade. One of the largest showrooms in the region, showcasing the latest designs and cutting-edge appliances. We pride ourselves on delivering exceptional service and ensuring our customers leave with exactly what they need. At Paul Davies Kitchens & Appliances, you can expect high-quality products, expert advice, and a seamless shopping experience. Thank you for trusting us for over 40 years. Come visit us and discover why we are the ultimate destination for your next kitchen or appliance purchase. Paul Davies - Where Excellence Meets Innovation. At Paul Davies Kitchens & Appliances, we’re proud to announce exciting new updates to our showroom and services! Since mid-2024, we've undergone a major showroom renovation, bringing brand-new kitchen and bedroom displays to life. Our new Range Centre offers a stunning selection of high-quality cookers and kitchen appliances, making us the ultimate destination for your next kitchen upgrade. Thanks to these fantastic new displays and a refreshed focus on design, kitchen sales have soared—we’re excited to continue growing and delivering top-notch products and exceptional service to our customers. Our commitment to staying at the forefront of the industry is also reflected in our dedicated marketing team, who work tirelessly to ensure we’re engaging with you through social media, regular website updates, and always staying on top of the latest promotions. As part of our ongoing efforts to reach even more customers, we are also running a TV advert on Sky, bringing our exceptional products and services directly into your homes. We believe in the power of feedback, which is why we actively encourage our customers to share their experiences. We’ve made it easier than ever to leave a review on Google and Trustpilot by emailing our valued clients after their purchase, and we’re thrilled to hear the positive feedback pouring in. With over 40 years of experience in delivering quality kitchen appliances and expert advice, we continue to evolve to better serve you. Whether you're looking for the latest kitchen trends or searching for the perfect appliance, you’ll find everything you need under one roof at Paul Davies Kitchens & Appliances.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

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4,8

Alle reviews

(1.660)

64 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Delivery of fridge freezers

The delivery guys Craig and Lee did a great job taking care not to damage anything whilst working in a confined space. Really happy with the new fridge freezer 👌👍🏼

18 december 2025
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Peter,

Thank you for taking the time to leave a review. We are pleased to hear that Lee and Craig did a great job, we will pass your kind words onto them. Enjoy your new fridge freezer!

The customer service team

Beoordeeld met 5 van de 5 sterren

Today I purchased a dryer from Paul…

Today I purchased a dryer from Paul Davies, and I’d like to give a big thank you to Sue for providing the best customer service. She was incredibly helpful and knowledgeable, and explained everything clearly for me.

12 december 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi Alex,

Thank you for taking the time to leave a review. We are pleased to hear that Sue provided you with the best customer service! We will pass on your kind words to her and if you need any furhter assistance we are always happy to help.

The customer service team

Beoordeeld met 5 van de 5 sterren

Lee and Craig are pleasant lads and did…

Lee and Craig are pleasant lads and did a good tidy job, they got everything working for us,

5 december 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi Andy,

Thank you for taking the time to leave a review. We are pleased to hear that you are happy with Lee and Criag and we will pass your kinds words onto them!

The customer service team

Beoordeeld met 5 van de 5 sterren

Once again fabulous service from Paul…

Once again fabulous service from Paul Davies. Lee and Craig were brilliant, professional and friendly and got the job done quickly and efficiently. Wouldn’t go anywhere else.

2 december 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi,

Thank you for your lovely review. We’re so pleased you’re happy with the service, and I’ll pass your kind words on to Lee and Craig. We really appreciate your continued support!

The customer service team

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly, helpful and best service from Craig and Lee. 10 out of 10 . Definitely recommended 👌

28 november 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi Junaid,

Thank you so much for your wonderful feedback!

We’re delighted to hear that Craig and Lee provided you with such friendly and helpful service — they’ll be thrilled with your 10 out of 10 rating. We really appreciate your recommendation and your kind words.

The customer service team

Beoordeeld met 5 van de 5 sterren

Great service

Went into the store on Monday to order a washing machine and tumble dryer. Was very happy to be told they could be delivered the following day. Lee and Craig delivered the products as promised. Both of them were very efficient, helpful and friendly. Great service all round.

25 november 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi Gillian,

Thank you so much for your lovely review. We’re really pleased we could get your new washing machine and tumble dryer delivered so quickly and that everything went smoothly. Lee and Craig will be delighted to hear your feedback – we will be sure to pass your kind words on to them.

Thank you again for choosing us and for taking the time to share your experience.

The customer service team

Beoordeeld met 5 van de 5 sterren

The right product

It was areal pleasure to deal with Lucy who helped us choose the right fridge freezer to suit our needs. Well done for an efficient experience

17 november 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi Alan,

Thank you so much for leaving a review. We are pleased to hear that Lucy was able to help you find the right fridge freezer for your needs. If you need anything else in the future, we're always here to help!

The customer service team

Beoordeeld met 5 van de 5 sterren

What a fabulous company

What a fabulous company, from Sue's help in store to Lee and Craig installing my new fridge freezer.
They all made a difficult situation so much easier.
Thank you all.

Lee and Craig you were subereb

18 november 2025
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Jan,

Thank you for taking the time to leave a review. We’re so pleased to hear that you’re happy with your new fridge freezer and the service you received from our team.

It’s wonderful to know that Sue was able to help you in store and that Lee and Craig made the installation process smooth. We’ll be sure to pass on your kind words!

The customer service team

Beoordeeld met 5 van de 5 sterren

Perfect service from start to finish

After experiences with over zealous sales people listing features in bored monotone meeting Sue yesterday was a welcome change. Right from the start she was welcoming, knowledgeable & so helpful. My washer was ordered, delivered, installed & the old one taken away within 18hours. Lee & Craig worked really well together to ensure a smooth & efficient installation. They were both friendly & knowledgeable. This was a great experience from a professional and trusted company. I'll definitely be buying my next appliance from here!

18 november 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi Karen,

Thank you for taking the time to leave a review. We are pleased to hear that Sue was knowledgeable and helpful and Lee and Craig provided an efficient installation. We look foward to seeing you again in the future, thank you!

The customer service team

Beoordeeld met 5 van de 5 sterren

I ordered a new washer over the phone…

I ordered a new washer over the phone on Monday and was served by Susan who was lovely and very helpful. It was delivered Tuesday morning by two gentlemen Lee and Craig and the service was excellent. Overall a really good experience.

18 november 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi Daria,

Thank you for taking the time to leave a review. We are pleased to hear that you were happy with the service provided by Susan, Lee and Craig. Please don't hesitate to reach out if you need any further assistance!

The customer service team

Beoordeeld met 5 van de 5 sterren

Great service

Just bought a new cooker from Paul Davies- staff really helpful and though they didn't have the model in store they were able to provide us with all the information we needed and at a great price for the appliance. Delivery and installation was efficient and well co-ordinated.

3 november 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi Michael,

Thank you for taking the time to leave a review. We are glad the team were helpful, provided all the info you needed and offered a great price. If you need anything else, we’re always here to help!

The customer service team

Beoordeeld met 5 van de 5 sterren

Great service

Just take. Delivery of American FF & Washing matching… Craig & Lee … super helpful guys 👏👏👏👏

13 november 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi Robin,

Thank you for your feedback.
We’re delighted that your new American fridge freezer and matching washing appliance were delivered smoothly. Craig and Lee will be thrilled to hear your kind words.

The customer service team

Beoordeeld met 5 van de 5 sterren

Great service

Really good service in the showroom where all the options were clearly explained and we were given time to think about what would be right for us. Regarding the delivery, Lee and Craig were on time, professional and the appliances were all delivered in perfect condition

11 november 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi Gemma,

Thank you so much for your kind words. We are delighted to hear you had a great experience both in the showroom and with our delivery team. We really appreciate your support!

The customer service team

Beoordeeld met 5 van de 5 sterren

Paul Davis washer

Great service on time lovely guys Lee and Craig very helpful fitted and tested! :)

7 november 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi Jenna,

Thank you so much for the lovely feedback. We are thrilled to hear Lee and Craig arrived on time, were helpful throughout and got your washer fitted and tested for you. Enjoy your new appliance!

The customer service team

Beoordeeld met 5 van de 5 sterren

Lee and Craig are an asset to your…

Lee and Craig are an asset to your company, ordered for a Tuesday and it came on a Friday luckily I was WFH they went back and beyond to help me and out, friendliest, happiest staff I have seen in a while, will buy again !!!

7 november 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hi Jennifer,

Thank you so much for your wonderful feedback. We are delighted to hear how impressed you were with Lee and Craig they will be thrilled to know their efforts made such a difference. We truly value your kind words and look forward to helping you again in the future!

The customer service team

Beoordeeld met 5 van de 5 sterren

Brilliant service from Sue in the…

Brilliant service from Sue in the showroom and choosing my new double oven and Lee and Craig delivering and fitting it. I will defiantly use them again

7 november 2025
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Phantom,

Thank you for your lovely review. We are pleased to hear that Sue helped make choosing your new double oven easy and that Lee and Craig provided great service with delivery and installation. We appreciate your support and look forward to seeing you again in the future!

The customer service team

Beoordeeld met 5 van de 5 sterren

Happy customer.

Craig and Lee arrived on time, as agreed the day before. They needed to remove some doors to get my American Fridge/freezer in, which they were not expecting but, completed the job with expertise and care. Thank you.

6 november 2025
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Mary,

Thank you so much for your kind feedback. We are delighted to hear that Craig and Lee were able to get everything sorted smoothly for you. We’ll be sure to pass your comments on to the team. Enjoy your new American fridge freezer!

The customer service team

Beoordeeld met 1 van de 5 sterren

Beware !

Beware !! Website is very misleading if you live in Scotland . When ordering a cooker Sunday 26th October I was given an option to have a delivery date of my choice and an uplift of my old appliance. However once the order went through I was then contacted to say they can’t uplift my cooker as I’m in Scotland . Then on the day I expected my delivery the Wednesday 29th October no details of delivery were given , on contacting the company I was told that the cooker would not be arriving as they can’t give specific dates and that my cooker would not be collected from their warehouse until Friday 31st and my delivery would be the beginning of the following week . I have now been without a cooker 8 days as I had my one uplifted on the Tuesday as I expected the delivery on the Wednesday. The customer service was disappointing they really didn’t try to help , I was offered a refund of £25 as they couldn’t uplift my old cooker . Over all I would highly recommend if you are in Scotland you read or telephone to double check your order delivery dates etc as the website is very misleading.
Let’s hope when the cooker arrives tomorrow 4th November that there are no issues with the appliance !!!
Be vigilant when ordering from this company .

3 november 2025
Review zonder uitnodiging
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Antwoord van Paul Davies Kitchens and Appliances

Hello Beverly,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and have taken everything you’ve said onboard. We’ll aim to improve our communication and delivery process to ensure this doesn’t happen again.

Kind regards,
Paul Davies Kitchens & Appliances

Beoordeeld met 5 van de 5 sterren

New Oven

Lee & Craig fitted our new Oven.
They phoned us 30 minutes before they arrived to let us know they were on their way.
Fitting was quick & tidy.
Over the years we have bought several appliances and even a kitchen from Paul Davies.

3 november 2025
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Alan,

Thank you so much for your lovely feedback! We’re delighted to hear that Lee and Craig provided a quick, tidy installation and kept you informed throughout the delivery. Enjoy your new oven and if there’s ever anything else we can help with, please don’t hesitate to get in touch.

The customer service team

Beoordeeld met 5 van de 5 sterren

Lee and Craig delivered our machine…

Lee and Craig delivered our washing machine today. Really helpful, carried it up 3 flights of stairs. Great service.

Would recommend!

27 oktober 2025
Review zonder uitnodiging
Logo Paul Davies Kitchens and Appliances

Antwoord van Paul Davies Kitchens and Appliances

Hi Alex,

Thank you for taking the time to share your experience. We are delighted that Lee and Craig were able to deliver your washing machine and navigate three flights of stairs for you. We really appreciate the recommendation and we’re here if you need any further assistance!

The customer service team

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