Quinn Avery was amazing! He handled my problem in less than 5 minutes I've conversed with several representatives this week & received an email that it was handled but it wasn't. When I informed him a... Toon meer
Bedrijf heeft geantwoord
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Would never recommend to anyone. The app hasn't worked right in the almost 7 months I've had it. Each time I call I get a new run around or a new policy that they read off. App never shows your stu... Toon meer
Bedrijf heeft geantwoord
Brent Taylor is an outstand employee. This is probably my 3rd time interacting with him and he solves my issues in a timely manner. Thanks Brent
Bedrijf heeft geantwoord
I spoke with Felix this afternoon and he went way above and beyond trying to help me get set up and answer all my questions until I had everything figured out. Told me he would stay on the phone as lo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv is the winner of the Innovative Payments Association’s Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. In 2020, Payactiv released a short film titled, "We Heard You." Learn more at www.payactiv.com.
Contactgegevens
Stevens Creek Boulevard 4880, 95129, San Jose, Verenigde Staten
- www.payactiv.com
4,2
Goed
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Waller Lee was a great representative
Waller Lee was a great representative, he got everything fixed that I needed. Thank you so much
31 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Ralph, thanks for taking the time to rate us. It helps us to keep going and deliver the best. Have a blessed day.
Aaron you are great!!!!
I was delighted to chat with Aaron this morning! I was having issues with my account, my name was wrong but he gave me the steps to re enroll so I could have access to my funds! I was in a tight spot and forgot my company has this benefit but Aaron took the stress away and made this easy and super quick. Aaron was my life saver today!
28 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Waeni, thank you so much for your encouraging star ratings and review. If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us at support@payactiv.com. Have a blessed day.
Another Sunday like every other Sunday
Another Sunday like every other Sunday. My time was added to my TA file with no issues but Payactiv says they havent received it. Really?? Every week. And tomorrow it will update for today but Saturday wont be added until later in week. Just put my time on correctly like your contract states Its crazy that they say this every week and we have kronos which updates automatically. Ridiculous!!
27 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Heather, we sincerely regret any inconvenience caused. Please rest assured that our team will contact you shortly to assist you in resolving your issue.
Antwoord van Payactiv Inc.
Hi Karen, thanks for taking the time to rate us. It helps us to keep going and deliver the best. Have a blessed day.
Very helpful
I really wish I could remember the name of the person who helped me because she was very kind and she did everything she could until my issue was resolved. I am so grateful for her but I cannot remember what her name was. It was a different name that I've never heard before so if anyone can figure out who it was that talked to, please give her a raise. Thank you.
18 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi there, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Derrick Williams assisted me and he was…
Derrick Williams assisted me and he was amazing!!
25 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Aliya, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Spoke to Zach
Spoke to Zach. Larson was very friendly and helpful. Thank you so much. Need more people like you.
25 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Nancy, thank you so much for your encouraging star ratings. If there is anything we can do for you, just let us know at support@payactiv.com. Have a wonderful day!
I spoke with Rose and she was very…
I spoke with Rose and she was very helpful and got my situation fixed .she was very polite and helpful very nice lady thank you rose
23 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Hope, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
I love the people that work here
I love the people that work here. Very helpful and patient. Great group of folks
23 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Dawn, thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com if you have any suggestions. We would love to hear from you. Have a blessed day.
Brent T
Brent T. helped me get my funds from my work hours into my payactiv account ready to access within 5 minutes🙏🏽
21 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Bryce, thank you for your feedback. We are delighted to hear that you are having a great time with us! :) Have a lovely day ahead.
Fast problem solving from the customer…
Fast problem solving from the customer service team everytime!
20 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Jayy, thank you for your feedback. Our team is always working hard to continuously improve our product for your better experience. Have a blessed day ahead.
Waller Lee is the Man
Waller Lee was very knowledgeable and helpful
18 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Will, thank you for your feedback. We are so pleased to learn that you are having a great time with us! :) Have a lovely day ahead.
The help I received from Waller Lee was…
The help I received from Waller Lee was phenomenal. He listened and walked me through the process to get my app working properly and informed me on how to navigate as well.
17 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Jason, we are glad to hear that Payactiv is helping you the way we intended it to. Have a lovely day ahead. :)
Valarie Shaw was really patient and has…
Valarie Shaw was really patient and has a good working ethic. She helped with issues with my card and I really appreciate that
16 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi, we are glad that you like our app and the services. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Emory L was very helpful and did…
Emory L was very helpful and did exactly what I needed.
16 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Mallary, we are pleased that you enjoyed the app and the services. If there is anything we can do for you, just let us know at support@payactiv.com. Have a wonderful day!
Danielle was extremely helpful and…
Danielle was extremely helpful and answered all my questions.
16 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Nicole, thank you for your feedback and the 5-star rating. If you have any suggestions, please write to us at support@payactiv.com. We would love to hear from you!
My costumer service representative…
My costumer service representative Daniel Ariel was very patient with me and we worked through the problem thoroughly
with an successful outcome
16 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi there, thank you so much for letting us know how you feel about Payactiv and our services. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Valerie S was nothing less than…
Valerie S was nothing less than amazing! She explained everything and didn’t have a problem answering my questions. Definitely was a great experience!!!!! Thanks again Valerie!!!!
14 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Kelli, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Good customer service
Good customer service. That's all that really matters in the end
14 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Nicholas, thanks for taking the time to rate us. It helps us to keep going and deliver the best. Have a blessed day.
Aaron T was very professional
Aaron T helped me with getting my wages connected. Everytime I got connected with someone they just sent me down the same path but, Aaron was able to help me resolve my issue quickly and professionally. I appreciate his work!
13 juli 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Angel, we are glad to hear that Payactiv is helping you the way we intended it to. Have a lovely day ahead. :)
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