Quinn Avery was amazing! He handled my problem in less than 5 minutes I've conversed with several representatives this week & received an email that it was handled but it wasn't. When I informed him a... Toon meer
Bedrijf heeft geantwoord
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Would never recommend to anyone. The app hasn't worked right in the almost 7 months I've had it. Each time I call I get a new run around or a new policy that they read off. App never shows your stu... Toon meer
Bedrijf heeft geantwoord
Brent Taylor is an outstand employee. This is probably my 3rd time interacting with him and he solves my issues in a timely manner. Thanks Brent
Bedrijf heeft geantwoord
I spoke with Felix this afternoon and he went way above and beyond trying to help me get set up and answer all my questions until I had everything figured out. Told me he would stay on the phone as lo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv is the winner of the Innovative Payments Association’s Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. In 2020, Payactiv released a short film titled, "We Heard You." Learn more at www.payactiv.com.
Contactgegevens
Stevens Creek Boulevard 4880, 95129, San Jose, Verenigde Staten
- www.payactiv.com
4,2
Goed
2K reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Great help after 5 other associates…
Great help after 5 other associates couldn’t help me
21 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi there, we are glad that you like our app. That's such a boost for all of us at Payactiv. You have an incredible day! :)
I like the fact that their customer…
I like the fact that their customer service is very patient with you and makes sure they do their best to resolve your issues
21 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Ashvaun, we are glad that you like our app. If you have any suggestions please let us know at support@payactiv.com. We would love to hear from you.
Ryan Kane was a great help
21 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Ida, It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thanks for your feedback.
So far...
So far, so good...
I applied for the card, a few months ago...and the application is still pending. It's annoying.
I used the chat function on their website, and I was connected with a very helpful agent, named Emory.
They assured me that my concern would be addressed shortly.
The app/site gets three stars, but Emory gets five stars for customer service...hence the four-star review.
21 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Sheriff, we are glad that you like our app. If you have any suggestions please let us know at support@payactiv.com. We would love to hear from you.
They over charge they already took…
They over charge they already took there money last paycheck talking about 288 is missing and took it out of my upcoming paycheck. Don't trust them. Just wait until you get paid or find a better app like Dave. Dave doesn't have technical difficulties that's will inconvenience people.
20 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Pamela, we sincerely regret any inconvenience caused. Please rest assured that our team will contact you shortly to assist you in resolving your issue.
Very helpful and polite with what the…
Very helpful and polite with what the issues I was having
20 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Walter, thank you for your feedback and the 5-star rating. If you have any suggestions, please write to us at support@payactiv.com. We would love to hear from you!
Yeneffer Clark is the best
Yeneffer Clark is the best. I had an ongoing issue and called several times. It even got escalated to the engineering team twice!!! The only one who helped me and resolved the issue was Yeneffer Clark. Very kind and helpful. She needs a promotion and a raise!!!! Thank you Yeneffer Clark
18 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Nick, thanks for taking the time to rate us. It helps us to keep going and deliver the best. Have a blessed day.
Great guy
Great guy! Explained everything perfectly well to me and went over and beyond to help me with my situation. Thank you again Alex!!!
15 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Lola, thank you for your feedback. We are delighted to hear that you are having a great time with us! :) Have a lovely day ahead.
The best service ever
I'm able to access my wages at a great frequency and be able to save money doing it and customer service agents are outstanding. Thank you payactiv
14 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Christopher, we are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@payactiv.com. Have a wonderful day!
Waller Lee was very courteous and helped
14 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Kevin, thanks for taking the time to rate us. It helps us to keep going and deliver the best. Have a blessed day.
Lee was so attentive
Lee was so attentive, friendly and professional!!!
14 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Sarah, thank you for your feedback and the 5-star rating. If you have any suggestions, please write to us at support@payactiv.com. We would love to hear from you!
Emory is a GREAT Rep!
Emory attempted to help me, and I would like to add that he was swift and respectful!!
12 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Sarah, thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com, if you have any suggestions. We would love to hear from you. Have a blessed day.
It never wants to update correctly
It never wants to update correctly. Customer support is incompetent at doing their job. App is trash!
10 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Gary, we regret the inconvenience. To help resolve your issue, please email us your details, including your employer's name, employee ID, and mobile number, to support@payactiv.com. Be sure to include "App Reviews" in the subject line.
This man knew what I was talking bout…
This man knew what I was talking bout he said he was gonna try to fix the problem I really appreciate him
7 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Robert, thank you for your feedback and the 5-star rating. If you have any suggestions, please write to us at support@payactiv.com. We would love to hear from you!
Alvi Duncan really cane through for me…
Alvi Duncan really cane through for me today. He assisted me with payactiv,some that obviously 4 other reps couldn't do.He went above and beyond with patience and expertise.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Kalista, thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com if you have any suggestions. We would love to hear from you. Have a blessed day.
Takes too long too update account
I like the fact you can access your money early the problem is that can lead to low paychecks causing you to borrow again and again. Then once you pay it off it takes almost two weeks before they realize you paid back already so there is a big gap where I’m just broke and looking to borrow elsewhere. In other words avoid if you can
8 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Vashon, we sincerely regret any inconvenience caused. Please rest assured that our team will contact you shortly to assist you in resolving your issue.
The best
Axel went above and beyond for me I am so grateful for him
7 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Amanda, thanks for taking the time to rate us. It helps us to keep going and deliver the best. Have a blessed day.
Antwoord van Payactiv Inc.
Hi Richard, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Kyle Howard saved the day
Kyle Howard saved the day. I had a problem with missing hours, instead of arguing with me about why they were missing, he had me send him my timecard. He then corrected my time and fixed my earnings. He was wonderful, polite and professional. He is a great asset to your company. Glad I had him to help me
6 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Kathy, thank you for your feedback. Our team is always working hard to continuously improve our product for your better experience. Have a blessed day ahead.
They were very helpful and polite
They were very helpful and polite
6 augustus 2025
Review zonder uitnodiging
Antwoord van Payactiv Inc.
Hi Tanya, we are glad that you like our app. That's such a boost for all of us at Payactiv. You have an incredible day! :)
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