Payactiv Inc. Reviews 2.061

My agent Valerie Shaw was absolutely wonderful. Very polite and knowledgeable. I was so thankful to have gotten her to help me. I hope when or if I need further assistance I get her again.

not a good company i filed a complaint to the bbb the payactive number i called isnt the managers number so i got a run around he would send me to a number with 3d party operators thanks for not recing my pay buddy im going to take the steps to recieve my hours and money! theres other agencys besides the bbb to get ahold of i dont know whats your guys problem is not working with me wait and see buddy i dont play around!

My experience with the company as a whole is great. It does get frustrating when you work and work and still have to submit proof that we worked. The reps are always helpful, but Pay active could do better so we don't have to jump thru hoops for access to our own money.

Something always going on with the app they never can fix the problem

Derek was so helpful. Had an issue and he fixed it right away.

Owen C was a great help to me. He was respectful, courteous and thoughtful to my needs. I was stressing but he calmed me down with his demeanor. He fixed the problem in no time. I will always be team Owen C

Zach Larson, really good guy, was able to help me out and was very patient, 10/10 service

She was very patient and understanding. Helped me out with everything I needed in a timely manner.

Waller Lee was such a tremendous help. He was patient and understanding with all my questions and because of him the issue I had was dealt with!

I had an associate named Emory help me with updating my correct hours and helped me make a deadline for a bill that is keeping me safe. I’m extremely grateful and I definitely recommend this company to anyone that is able to use it.

Emory was really helpful! I was having trouble with an already linked card and she got it fixed for me and a timely manner! Thank you Emory!

Rose’s customer service was excellent. She was a great communicator, pleasant and attentive to treat my issue. A good experience. Thank you, Rose and PayActiv!

Emory was great!

Yennefer Clark was so very pleasant and helpful, I wanted to make sure she gets the recognition she deserves. I have been trying to get a hold of someone to fix my transaction issues. Yennefer was the only one whom helped me escalate the issues to Technical Support and look forward to finding solutions quicker. I am ever grateful and thankful for her support.

Lee G is the absolute best agent at payactive. Love him

Lee was great and very knowledgeable at the job

Emory helped me through switching employers on my account/card and hopefully will complete a smooth transition of my payroll information.
Thank you, Emory!😊

Derek Williams excellent representative!!! Helped me with everything that I needed!!! Thank you so much!!! Thank you for everything!!!

Yennefer Clark was able to solve my issue in five minutes when for the last five days I called, I emailed and no one could resolve the issue. They even “escalated it” and told me 24 hrs then “a couple days” but I called again this evening and got Yennefer who was friendly, efficient and solved my issue in 4 minutes!!! Thank you so much!!!! Y’all need to “escalate” Yennefer into a well paying Customer Issue Solver role because she saved my opinion of Payactive!!!