Due to rot we needed to rebuild a large chunk of our stairs, quite a daunting prospect, and we didn't have any luck finding a carpenter to do the work. Eventually we found Pear Stairs who sell stair p... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Took delivery last week of our oak staircase for one of our projects, very well made and perfectly sized! We needed the delivery sooner than the estimated 3-4 week lead time given so asked if they co... Toon meer
Bedrijf heeft geantwoord
I used Pear Stairs recently to order some Newel Post caps for our refurbished staircase. Ordering was simple and the product arrived in good time and of excellent quality. My only gripe was the cost... Toon meer
Bedrijf heeft geantwoord
Excellent after-sales support. Our stairs for a self-build took approx two years from start to completion due to delays with other works. Despite the significant delay on our part - Pear Stairs (Jan i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Pear Stairs
Geschreven door het bedrijf
Pear Stairs take pride in being one of the leading stair designers in the UK, offering luxury bespoke designs at competitive prices.
STAIRCREATOR VISIT OUR WEBSITE CONTACT US
The Full Service
Geschreven door het bedrijf
- Stair Creator
- Our Stair Creator tool now offers enhanced visualisation capabilities, allowing you to bring your staircase vision to life with just a few clicks. Our tool allows you to explore endless possibilities and see your ideas come to life in real time.
- Site Measures & Fitting Service
- We now offer a site-measuring service so you don't need to worry about it! As well as this we also offer an installation service - get in touch so we can discuss your next staircase!
Contactgegevens
Mill Lane, SY21 7BL, Welshpool, Verenigd Koninkrijk
- 01938 553311
- tp.reviews@pearstairs.co.uk
- www.pearstairs.co.uk
4,8
Uitstekend
567 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Pear Stairs
Hi Neil,
Thank you for your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
5 stars service and delivery m
5 stars service and delivery m, thank you so much for your help
23 juli 2026
Antwoord van Pear Stairs
Hi Lukas,
Thank you for your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
Great customer service and the quality…
Great customer service and the quality of the products was outstanding and arrived all packaged up well and delivered when stated very pleased with Pears Stairs 5* service
8 juli 2026
Antwoord van Pear Stairs
Hi Rashid,
Thank you for your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
Always a good service and good product…
Always a good service and good product and can always speak to someone for any enquiry happy as always
16 juli 2026
Antwoord van Pear Stairs
Hi Gary,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Great service and great products
Great service and great products
Would highly recommend
13 juli 2026
Antwoord van Pear Stairs
Hi Nathan,
Thank you for your review and rating.
Hope to do business with you again.
Thanks, Pear Stairs 🍐
Enquiry
I enquired with this company to have a site visit and happy to pay the £150 for this. 3 weeks with numerous emails trying to arrange a visit so frustrating hence no business from me. Very difficult to deal with do not respond to emails very efficiently.
16 juli 2026
Review zonder uitnodiging
Antwoord van Pear Stairs
Hi Jayne,
Thank you for your feedback. We sincerely apologise for the confusion caused during the booking process. Following your initial enquiry, your request was passed to our survey team, and you were contacted within our quoted timeframe of 5–7 working days to arrange your site visit. Unfortunately, the dates offered was not suitable, and we're sorry we weren't able to find an alternative before you decided not to proceed.
We appreciate that the crossed communication from our office caused frustration, and we have reviewed this internally to help prevent it happening again. We wish you all the best with your project.
Many Thanks,
Pear Stairs 🍐
Quick reliable service thanks
Good product at a very reasonable price compared to others.
Properly packed.
Delivered on schedule.
14 juli 2026
Antwoord van Pear Stairs
Hi Wayne,
Thank you for your review and rating.
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
simple request for a stairs
simple request for a stairs, design and price received, alteration by us, change to design by you, ordered and arrived in about a week
21 juli 2026
Antwoord van Pear Stairs
Hi Alan,
Thank you for your review and rating.
We are so glad you are happy with your staircase - if you would like to send us some images then we would love to see them!
Many Thanks,
Pear Stairs 🍐
The customer service has been great and…
The customer service has been great and with a last minute additional order added to the original order they came up trumps and added both together and delivered it in one so there was no job stopping at all well done ! The goods arrived well packaged and the goods were top quality Oak so lovely .
4 juli 2026
Antwoord van Pear Stairs
Hi,
Thank you for your review and rating.
Hope to do business with you again in the future!
Many Thanks,
Pear Stairs 🍐
Antwoord van Pear Stairs
Hi,
Thank you for your review and rating
Hope to do business with you again.
Many Thanks,
Pear Stairs 🍐
Antwoord van Pear Stairs
Hi Wayne,
Thank you for leaving your review and rating.
Hope to do business with you again soon.
Thanks,
Pear Stairs 🍐
Excellent service
Excellent service. Some small mistakes were made but put right straight away with a very prompt service.
Staff were very helpful.
Great product.
16 juli 2026
Antwoord van Pear Stairs
Hi Jack,
Thank you for leaving your review and rating.
Hope to do business with you again soon.
Thanks,
Pear Stairs 🍐
Antwoord van Pear Stairs
Hi Carl,
Thank you for leaving your review and rating.
Hope to do business with you again soon.
Thanks,
Pear Stairs 🍐
Antwoord van Pear Stairs
Hi Anne,
Thank you for leaving your review and rating.
Hope to do business with you again soon.
Thanks,
Pear Stairs 🍐
Antwoord van Pear Stairs
Hi John,
Thank you for your review and rating.
Hope to do business with you again soon.
Thanks,
Pear Stairs 🍐
Excellent price and service although I…
Excellent price and service although I thought delivery charge was astronomical. But the cost of the product outweighed the cost of delivery so was still worth it.
29 juni 2026
Antwoord van Pear Stairs
Hi Adrian,
Thank you for your review and rating. I will pass your comments on to our transport department.
Hope to do business with you again soon.
Thanks,
Pear Stairs 🍐
Antwoord van Pear Stairs
Hi Huw,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
The hemlock hand rail
The hemlock hand rail was the nearest we could find to beech colour, plus we needed 3.6m. Most other suppliers did not do this length. Supplied and delivered as expected. Thank you
22 juni 2026
Antwoord van Pear Stairs
Hi Yvette,
Thank you for your review and rating.
Many Thanks,
Pear Stairs 🍐
Having no experience as a carpenter was…
Having no experience as a carpenter was very well explained on the website on the details saying what was what
6 mei 2026
Antwoord van Pear Stairs
Hi Miguel,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
Excellent service and delivery
Excellent service. I called and asked the product I wanted to purchase. Everything was explained clearly and I received my order on the date they said it will be delivered. My order was securely packaged and delivered. Thank you 😊
20 juni 2026
Antwoord van Pear Stairs
Hi,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
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