Absolute joke. 2 new doors fitted, difficulty closing and locking. Both were bowed and eventually replaced with planets "upgraded" doors. Within weeks the front door was giving us problems... Toon meer
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Friendly installers who never stopped working for 2 days. Did an excellent job although there was a hiccup with the size of some of the frame (not particularly anyone’s fault). New frame part manufact... Toon meer
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Having contacted Planet south Lakes after seeing an advert on Facebook I have been very impressed with their service. The sales team weren't "pushy" at all, giving sound and sensible advice. The guy... Toon meer
Bedrijf heeft geantwoord
The process from visiting Planet’s showroom in Kendal through to ordering our new conservatory was relatively faultless. There were a few ‘order clarification’ phone calls that didn’t take place as... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Planet is Cumbria's leading home improvement company. At Planet, we understand that choosing to undertake work on your property is a decision that doesn’t come lightly. With decades of experience under our belt and a brilliant reputation serving the people of Cumbria, we know a thing or two about improving people’s homes. We’re a family-run business that offers a bespoke design service, backed by market-leading products and exceptional craftsmanship and care – and we’d love to help you achieve your dream home.
Contactgegevens
Dockray Hall Road 31, LA9 4RU, Kendal, Verenigd Koninkrijk
- 0800 612 2255
- www.planetsouthlakes.com
4,4
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113 reviews
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Fantastic
Brilliant service from initial contact to the completion of our conservatory. Would not hesitate to recommend this company. Were absolutely thrilled with the end product.
1 augustus 2023
Review zonder uitnodiging
Antwoord van Planet Home Improvements
Hi Mrs Tipping,
Thanks for your review! We really appreciate you taking the time to share your experience of working with us to improve your home.
We're thrilled to hear that you're very pleased with your new conservatory - we enjoyed designing and building it for you!
If there's anything else we can help with in the future, please get in touch.
Regards,
Planet
We recently had Planet create a large…
We recently had Planet create a large hole in our new kitchen area and glaze it with a new patio. Our house overlooks Derwent Water and it’s opened up beautiful views and let in loads of light. All the staff and trades we first class and we’d definitely recommend Planet!
3 juli 2023
Review zonder uitnodiging
Antwoord van Planet Home Improvements
Hi Gregory,
Thanks for your review and for choosing Planet to help improve your home. We're thrilled to hear that you're very pleased with your new glazing - you can't beat a good view!
If there's anything else we can help with in the future, please get in touch.
Regards,
Planet
Couldn’t be happier
Andy has just been round to do a final sign off with us on our fantastic solid roof conservatory. I told him that we couldn’t be happier with everything from start to finish! We will definitely recommend planet to all our family and friends!
9 augustus 2023
Review zonder uitnodiging
Antwoord van Planet Home Improvements
Hi Tricia,
Thanks for your review! We really appreciate you taking the time to share your experience of working with us to improve your home.
We're thrilled to hear that you're very pleased with your new conservatory roof replacement.
If there's anything else we can help with in the future, please get in touch.
Regards,
Planet
We called to the showroom for advice on…
We called to the showroom for advice on a problem we had with a door on our holiday home.
Unfortunately they do not repair Timber doors, but the lady in the showroom Rachel I think couldn't have been more helpful, lots of advice, but didn't try to sell us anything, so when we need new windows or doors, we know we'll return for sure..... lovely showroom too.
5 augustus 2023
Review zonder uitnodiging
Antwoord van Planet Home Improvements
Hi Alan,
Thanks for your review. We take great pride in delivering outstanding service and helping people out, so it's fantastic to know that although we couldn't assist you in this instance, we did our best to and provide alternatives.
We'd love to welcome you back to the showroom and, should you need any work doing, have the opportunity to discuss it.
Thanks again,
Planet
Great experience, Great Team
Spent a few hours at the showroom in Kendal, what a great experience.
Warm welcome from Rachel, and both Andy and Rob were extremely helpful and knowledgeable, genuinely felt the team there couldnt do enough to help.
I wouldnt hesitate to use them.
10 mei 2023
Review zonder uitnodiging
Antwoord van Planet Home Improvements
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again soon.
Paid over £10,000 for door and windows
Paid over £10,000 for door and windows, the door faded in sunlight and they are disputing their guarantee, seems a small claims court writ is required?
12 april 2021
Review zonder uitnodiging
Bad attitude, bad service. Requested a quotation a man turned up…
Requested a quotation a man turned up stood outside in line with covid rules. Asked what I wanted, I said did he have a brochure- apparently no he didn't have a brochure, I tried to find their brochure on my phone. He said no you won't find it in there go & Google this ! He gave me a name of another company! Verbally said a price without seeing the type of door I wanted & said he would send me a quote. Guess what nothing at all - no surprise. I waited over 2 weeks for this appalling service. Unprofessional & total uninterest. Your loss Planet found a company Plas-Tec that know how to operate
13 januari 2021
Review zonder uitnodiging
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