Was very grateful to discover this site, after mucking up our passports ahead of a planned trip abroad! Really thorough FAQs that put us and the buyers at ease. Replied to all of my queries within a f... Toon meer
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Lees wat reviewers zeggen
Plans change was really easy to deal with and very responsive. Additionally, I managed to get some money back on a non-refundable hotel reservation. Would definitely use them again!!
We couldn't make it to the Pulp concert in Manchester and had non refundable rooms at a nearby Travelodge. Planschange gave us the opportunity to sell the room and got most of our money back. Websi... Toon meer
Listed a travelodge at Wembley overnight for a big event there on 25/7 Didn't even get an offer No idea how many people even looked at the listing as that'info is not available (pleased to be prov... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
PlansChange is an instant online marketplace for selling non-refundable hotel rooms you can no longer use when plans change. Sellers can recover some of their otherwise lost money and buyers can get a great deal. A win-win for all.
Contactgegevens
Verenigd Koninkrijk
- www.planschange.com
4,4
Uitstekend
29 reviews
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Had a great experience
Had a great experience - had booked a hotel for the wrong weekend & no refund option. Sold it for around 50% of the purchase price which was far better than nothing! Then booked an alternative hotel & saw the night before they were offering the same room for £40 less & with breakfast.
Had free cancellation on the original room until 6pm the night before - so rebooked and then simply pressed the cancel button on the first room - no issues, although I called the hotel to check the booking was all in order.
Sale proceeds arrive promptly within 48 hours after the checkout date - excellent service & will look to book further rooms in the future
11 januari 2025
Review zonder uitnodiging
Antwoord van Planschange
Thank you for sharing your experience in such detail — it’s fantastic to hear how we helped turn a tricky booking situation into a good outcome! Selling your original non-refundable stay, finding a better deal and receiving your resale funds promptly, is exactly the kind of outcome we love to see. We look forward to helping you buy and sell more great bookings in the future!
Unbelievable deal
Unbelievable deal, we used them and god an incredible discount last minute. I will use and recommend PlansChange to everyone I know.
We followed their advice and contacted the hotel just to make sure - I would recommend doing the same.
29 november 2024
Review zonder uitnodiging
Antwoord van Planschange
We’re happy you found such an unbelievable last-minute deal with us! It’s always great to hear our platform helped customers make big savings. We're particularly proud of the resale deal you managed to buy as you secured a huge 84% discount... you saved just over £2,500!! Thank you sharing your tip about confirming with the hotel - a quick call can make check-in even smoother.
Great deals!
I listed a non refundable hotel deal and received my asking price. Customer service friendly and helpful. Highly recommend for buying and selling!
13 november 2024
Review zonder uitnodiging
Antwoord van Planschange
Thank you for your fantastic feedback! We’re thrilled to hear you sold your non-refundable hotel stay at your asking price and found our customer service friendly and helpful. You got money back and your buyer got a great deal... That’s exactly the kind of win-win we love to see on Plans Change!
Great service
Had a hotel room that couldn't use following a change of plans. Sold the room on planschange.com very quickly and received payment for a room I couldn't cancel. Very pleased with the outcome as had anticipated I'd lost my money.
Any queries are quickly answered.
12 september 2023
Review zonder uitnodiging
Antwoord van Planschange
Thank you for your kind words! Your review sums up exactly what we aim to do. Turning a non-refundable booking into money back! It’s great to hear you seamlessly sold your unwanted hotel booking and our customer care team were quick to help with any queries. We look forward to helping you again in future if your plans change!
I would definitely recommend and would…
I would definitely recommend and would use this site again. I sold my hotel really easy. Also received great customer service from a lady called Sharon, when I needed help verifying my profile account online.
22 augustus 2022
Review zonder uitnodiging
Antwoord van Planschange
We’re thrilled to hear you found the selling process quick and easy and that our customer service was great. We’ll be sure to pass along your kind words to Sharon — she’ll be delighted! We look forward to helping you get money back on your non-refundable booking again in the future or finding a great deal to buy for your next trip.
I was stuck in London due to a tube…
I was stuck in London due to a tube strike and i found Cheeckinstays online and they helped me find a hotel quickly and couldnt do enough even sent directions on how to get there, rang the hotel so a nice welcome awaited and in future will use this company again. Service fantastic.
15 maart 2022
Review zonder uitnodiging
Antwoord van Planschange
We’re pleased we could help during such a stressful situation! Travel hiccups like tube strikes always seem to come out of the blue and cause plans to change (hence why we have re-branded to Plans Change!). It’s great to hear our team provided a fantastic service and made things easier for you. We’re here whenever you need us again... Hopefully for a more relaxed trip next time!
Antwoord van Planschange
We’re so glad to hear you had an excellent stay. It’s always great to hear our marketplace helped you discover fantastic accommodation at a great price!
Great website!
What a fantastic website. I had no idea that something like this could exist. The value of the offers is out of this world and the service is completely frictionless. Looking forward to using it for future family holidays.
1 maart 2022
Review zonder uitnodiging
Antwoord van Planschange
Thank you for your kind words! It's great to hear you found lots of discounts on our website and booked one of them for your family holiday. We can’t wait to help make your future family holiday bookings just as smooth and great value!
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