www.plasticsheets.com Reviews 

3.481
•
TrustScore 3.5 uit 5

3,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It was a small order for some clear polished shelves that our local glass supplier could not do, so I was surprised when the order arrived early. Great choice of carrier as the delivery person was pol... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered custom sized 4mm toughen glass to use for aquarium lids. Although the order did take longer than I had hoped they arrived quickly once dispatched and very well packaged and fit perfectl... Toon meer

Beoordeeld met 4 van de 5 sterren

So it’s obvious from all the reviews that there are delivery issues and I had to chase up my order. They never answer the phone so don’t waste your time trying to. I raised an on line query with them... Toon meer

Beoordeeld met 1 van de 5 sterren

Extremely disappointed. I ordered a sheet and specifically expressed my concern that the sheet wouldn't arrive on time. Paid express, didn't arrive, called back, and they refunded the express and s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,5

Alle reviews

(3.481)

342 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great solid product

Very happy with the order
From ordering it up to delivery and installation all 5 star its been
They cut it for the right size and neatly and its a very sturdy panel
Can only recommend it to others

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a piece of plastic that I…

I ordered a piece of plastic that I needed from a client as their picture had fallen off the wall at their house.
Ordering was really easy but then I realized quickly that the address was wrong so I emailed to ask them to correct it.They set me a email telling me that the address had now been amended [happy days].
From inpost a few days ago I got a message that my parcel had been delivered to Warrington??I'm in Manchester and after still trying to contact them to sort it out,zero reply.Sp the whole thing has been a complete waste of time and money.Avoid.

23 juni 2026
Review zonder uitnodiging
Logo www.plasticsheets.com

Antwoord van www.plasticsheets.com

Hi Caroline,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Beoordeeld met 2 van de 5 sterren

Ooops moment think Julia Roberts Pretty Woman!

After initially sending out samples that did take a while, we were going to place an order…..Never answer the phone or requests to call back or respond to emails… took our business elsewhere… think Julia Roberts Pretty Woman!
…..oops moment for this company!

18 juni 2026
Review zonder uitnodiging
Logo www.plasticsheets.com

Antwoord van www.plasticsheets.com

Hi,

Thank you for your feedback, and I’m sorry to hear about your experience.

We apologise that there were delays with your sample request and that you were unable to reach us via phone or receive responses to your emails or call-back requests.

I have checked our system, I am unable to find any records of your enquiry or order under the details we have available. Can you please contact me to discuss,

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Beoordeeld met 1 van de 5 sterren

Terrible customer service experience

I placed an order on Tuesday 16/06/26 and received the order confirmation at 7:29am. Shortly afterwards, I realised I had mistakenly ordered 3mm thickness instead of 6mm.
I fully accept that this was my mistake. However, I emailed the company at 7:52am the same morning to see whether anything could be done before production started. When I received no response, I sent a follow-up email at 12:37pm. After still hearing nothing, I sent a third email on Thursday at 7:24am.
As I had not received any reply, I decided to call. I was told that once an order is placed, it goes straight into production and cannot be stopped. While I understand this policy, I am disappointed that it took three emails and a phone call before I received any response.
During the call, I was also asked whether I wanted the measurements in centimetres or millimetres. This confused me until I realised I had actually placed the order in millimetres when I intended to use centimetres. Again, this was entirely my mistake.
In my original email, I specifically said that if the order could not be amended, I was happy to reorder at my own expense. Unfortunately, because I received no response to any of my emails, I was never given that opportunity.
The customer service representative offered to arrange a call from the sales team to place a new order, but by that point I had lost confidence in the level of customer service and decided to look elsewhere.
My issue is not that the company couldn't change the order, I understand their policy. My issue is the lack of communication. Mistakes happen, and I accept responsibility for mine, but I would have expected at least an acknowledgement of my emails.
Based on my experience, the customer service fell well short of the positive reviews I had read before ordering.

Update:
Chris contacted me after my review and refunded my order in full, which I appreciate.

However, the lack of communication before that despite me sending three emails, has unfortunately left me without confidence in placing another order. I have therefore decided to purchase from another supplier.

18 juni 2026
Review zonder uitnodiging
Logo www.plasticsheets.com

Antwoord van www.plasticsheets.com

Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
Firstly, we appreciate your honesty in acknowledging that the errors in the order specification were your own. We understand how frustrating it can be to realise a mistake has been made shortly after placing an order. I will contact you to confirm the sizes you needed.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Beoordeeld met 5 van de 5 sterren

Prompt refund

I cancelled an order made in error and was able to arrange a prompt refund.
V happy with assistance from customer service to resolve my request.

17 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Ordered two plastic sheets marginally different in size and they arrived quickly and safely and fitted a treat. Just what we wanted for our shoe cupboard and we are delighted. Would certainly use this company again for any similar requirements.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

It was so easy to order. Goods arrived promptly and were excellently packed.
I would definitely use this service again.

3 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivered exactly as requested!

5 star review for a 5 star service! Very simple to order what I needed. Basically our squirrel feeder came with a plastic window which didn’t fit properly and kept falling out so looked online for a solution and found these guys! Really easy to order what I wanted and it came exactly as specified, no complaints here :)

14 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THESE

DO NOT BUY - I ordered some bespoke materials in early May and am yet to receive the goods. I used the ticket system to generate a complaint and was told they have issues with their supplier and have had numerous emails gone unanswered. The mysterious Chris who answers to any negative review does not respond to any messages. I understand that supply chains can be difficult but this company have zero regard for their customers and a simple refund and a sorry would have been fine. Still not refunded or even contacted, terrible company avoid at all cost.

12 juni 2026
Review zonder uitnodiging
Logo www.plasticsheets.com

Antwoord van www.plasticsheets.com

HI Daniel,

Thank you for your feedback. We sincerely apologise for the delay and the frustration this has caused.

I have checked our messages and records and have been unable to find any communication from you. I will contact you directly so that we can investigate this matter and help resolve the issue as quickly as possible.

Kind regards,

Chris

Beoordeeld met 5 van de 5 sterren

Repeat Customer

I've just completed my second multi-panel order and fourth order overall.

Good product, reasonable turnaround time and well packaged.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered wood cut to size for delivery…

Ordered wood cut to size for delivery Tuesday/Wednesday called up on Wednesday am as hadn’t had a dispatch notice. Was told that it was being processed and likely delivery on Friday. Asked them to check if this was guaranteed as otherwise I would need to cancel. They said they’d call me back. Never phoned back. Called Thursday am and was told it was being dispatched for delivery Friday. Still no delivery information emailed and now Friday pm with no signs of the order. Poor communication and awful service.

10 juni 2026
Review zonder uitnodiging
Logo www.plasticsheets.com

Antwoord van www.plasticsheets.com

Hi Libby,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Beoordeeld met 1 van de 5 sterren

Shoddy Service

I placed my order on 1st June (11 days ago) and have not received any information from you.
I was expecting a turnover from 3 to 5 days as advertised on your website.
You took my money very quickly, Now please send my goods just as rapidly.
I have customers waiting.
David Williams

12 juni 2026
Review zonder uitnodiging
Logo www.plasticsheets.com

Antwoord van www.plasticsheets.com

Hi David,
Thank you for your feedback, and I sincerely apologise for the delay and any inconvenience caused.
I understand your frustration, especially with customers waiting on your end. I can confirm arrangements have been made for the order to be dispatched today.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Beoordeeld met 1 van de 5 sterren

They sent only 2 of 3 ordered

They sent only 2 of 3 ordered. They're ignoring my emails and I've now been on hold for 35 minutes, absolute joke.

5 juni 2026
Review zonder uitnodiging
Logo www.plasticsheets.com

Antwoord van www.plasticsheets.com

Hi Archie,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer