Phoned Plus Heat for a quote, Chole answered and was very helpful in answering my questions. She sent me the terms of service by e-mail, which I went through and after reading them I decided the pr... Toon meer
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Lees wat reviewers zeggen
My experience with Plus Heat was most favourable. The engineer was on schedule and polite. He removed his shoes and serviced the boiler. He also went beyond his brief and helped me with a small leak... Toon meer
Unable to judge quality of service as I have not yet had a confirmation of service date beyond 25OCT2026. I have already sorted the annual standing order via my bank but I have heard nothing back from... Toon meer
We had our Boiler serviced with Plus Heat. The service engineer arrived on time, he actually called us before our appointment time, which was reassuring. When he arrived he removed his shoes and we b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Supplying home emergency cover & call out services throughout the UK. Our technically trained support team are on hand 24/7 to provide unrivalled service when you need us most. Avoid expensive repair costs with affordable tailored cover; our home emergency cover protects your family (and your wallet) when things go wrong. Alternatively, visit our website to report a one-off repair should you not require a subscription plan.
24-Hour Response Time Guarantee
Have an engineer on site within 24-hours of reporting your issue
Report your issue to us online or via our 24/7 emergency helpline and have one of our trusted engineers on site in under 24-hours.
Contactgegevens
27 Old Gloucester Street, WC1N 3AX, London, Verenigd Koninkrijk
- 0808 164 2892
- info@plusheat.co.uk
- www.plusheat.co.uk
4,6
Uitstekend
18K reviews
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Very easy asked my questions which…
Very easy asked my questions which Chloe answered so I signed up thank you Chloe
15 oktober 2026
Excellent customer service Mr Mohammed
I spoke to one of ur agent very good customer service. I m very satisfied from u.
15 oktober 2026
Terrible company
Terrible company. They give you a full 10 hour appointment window, where you have to stay in. No courtesy call to give a more accurate time. Then they just fail to turn up. Happened to us twice in a row so obviously i cannot un recommend this company enough. Two full days wasted for absolutely nothing. Now they want to rebook! Yeah right!
14 oktober 2026
Review zonder uitnodiging
Antwoord van PlusHeat
Dear Valued Customer,
Thank you for taking the time to leave your review. We are sorry to hear about your recent experience and the frustration this may have caused. We aim to deliver a high standard of service.
At present, we have been unable to locate your policy based on the information provided. To allow us to investigate this matter fully and provide you with a proper response, we kindly ask that you provide us with additional details—such as your full property address, phone number or the email address linked to your account.
Alternatively, you can contact our team directly on 0808 164 2892 or via email at support@plusheat.co.uk, and we will be happy to assist you further. We appreciate your patience and hope to hear from you soon so we can resolve this matter appropriately.
Kind regards,
Sean
PlusHeat Team
Friendly polite and helpful throughout…
Friendly polite and helpful throughout the setting up process.
14 oktober 2026
What a great service.
What a great service.
We chose our package with PlusHeat, several weeks ago, which incorporated a boiler service. This was arranged over the phone(although it can be done online).
The engineer gave us an idea of arrival time on chosen day. He was polite and got straight on with servicing our combo-boiler.
A written report, followed by pictures of the boiler areas was sent through by PlusHeat the following day.
All in all a good efficient service and very pleased that we selected PlusHeat!
13 oktober 2026
Percy was very explanative,helpful and…
Percy was very explanative,helpful and courteous and his standard of English is clear and concise.
14 oktober 2026
Everyone who works for plusheat is…
Everyone who works for plusheat is extremely friendly and efficient.
14 oktober 2026
Review zonder uitnodiging
A bit early to tell really as I only…
A bit early to tell really as I only signed up yesterday and I haven't had a service or call out yet. But seems ok
Time will tell
13 oktober 2026
Highly recommended
Kept informed and confirmed date of service. Engineer was a very Happy pleasant intelligent professional a credit to his company. First time I have used PlusHeat for servicing and and well pleased.
13 oktober 2026
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a great experience with Scott from Plus Heat. He was professional, friendly, helpful, and took the time to explain everything clearly. His service was excellent, and I really appreciated his honesty and willingness to help. It’s refreshing to deal with someone who genuinely cares about their customers. Thank you, Scott, for your excellent service. Highly recommended!
14 oktober 2026
Chloe - PlusHeat
I spoke with Chloe regarding setting up an annual boiler service cover plan with PlusHeat, and I was extremely impressed with the level of service provided. Chloe was patient, attentive to detail, and took the time to explain everything clearly, ensuring the process of arranging my cover was handled smoothly and professionally.
Their friendly, helpful attitude made the whole experience straightforward and reassuring. Chloe is a real credit to PlusHeat, and the excellent customer service they provided deserves recognition.
Thank you, Chloe, for making the process of starting my annual boiler service cover plan such a positive experience!
14 oktober 2026
Marshall the young man who came to do…
Marshall the young man who came to do the service was vey thorough very respectful and an all round nice young man who clearly is good at his job
14 oktober 2026
Job well done 5 star service .
Pleasant engineer, got on with the job in hand, I didn't stand over him , just let him get on with the service . Wore shoe covers on his shoes , no mess made . 100% satisfaction by me.
13 oktober 2026
Review zonder uitnodiging
A* customer service
The customer service have always been A*. Been a customer for years now. Always reliable.
14 oktober 2026
Very helpful and understanding and was…
Very helpful and understanding and was able to help me
13 oktober 2026
All the Best🙏
Scott phoned me about my enquiry online and he is very Polite and helpful. Explain everything about the plan i am about to purchase. Just to add I phoned the customer service and seems like they are all professional dealing with customer. Well done PlusHeat👏 God bless
14 oktober 2026
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