Poles & Blinds Reviews 

8.862
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Despite there being a delay in the arrival of our new kitchen blinds, the office staff were very communicative once they realized there was a delay. And the blinds were totally worth waiting for, we... Toon meer

Beoordeeld met 5 van de 5 sterren

The roman blind headrails arrived promptly and are really good quality and easy to adjust and fit. There was a small broken part (a plastic end cap) on one headrail, but on contacting customer service... Toon meer

Beoordeeld met 5 van de 5 sterren

After ordering three poles, I was so impressed that it was a no-brainer to order another pole when I needed one. The quality is first class, everything is carefully packaged and promptly dispatched. I... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely good quality Poles arrived quickly but had a problem with one of them being dented. Kerry sorted within a few days and was lovely to deal with. So happy now as I spent a fortune on curtains an... Toon meer

Bedrijfsgegevens

  1. Raambekledingwinkel

Geschreven door het bedrijf

Since 2006 Poles & Blinds has grown in to the UK’s leading online window furnishing retailer specialising in curtain poles, blinds, bay window poles, curtain tracks and many more products all at exceptionally competitive prices making us the only place to shop online. Our friendly team at Poles & Blinds pride themselves on their expert product knowledge, impartial technical advice and high levels of customer service which sets our company apart from all of our competitors. With top brands such as Silent Gliss, Swish, Integra, Rolls and Cameron Fuller to name but a few, rest assured we only sell the best quality products that will exceed your expectation, if it’s not good enough for us it’s not good enough for you.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(8.862)

386 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

door curtain pole and finial

Ordered a door curtain pole and finial which was delivered quickly. Small issue with finial which was promptly rectified. You can feel the quality of the items. Excellent customer service, thank you

29 juni 2026
Beoordeeld met 2 van de 5 sterren

Ordered a pole including finials

Ordered a pole including finials, pole arrived with now way of attaching it to the wall, had to order separate brackets. Finials damaged in transit, a week later still waiting for replacements.

24 juni 2026
Logo Poles & Blinds

Antwoord van Poles & Blinds

Dear Mr Clegg

Thank you for your review. We're sorry to hear that your experience has been disappointing.

We would just like to clarify a couple of points for anyone reading your review. The product purchased was our Galleria 35mm Metal Pole Only, which, as the product title clearly states, is supplied as the pole only. Brackets are therefore not included with this item and are purchased separately to allow customers to choose the most suitable bracket style for their installation.

Regarding the finials, we're very sorry for the inconvenience caused. Unfortunately, the original replacement was damaged by the courier before delivery, resulting in a further delay. As soon as we were made aware of this, we arranged another replacement and sent you the tracking details. According to the courier, these are due to be delivered today.

We understand how frustrating delays can be and apologise for the inconvenience caused. If there is anything further we can do once your replacement has arrived, please don't hesitate to get in touch.

Kind regards,

Jonathan

Beoordeeld met 5 van de 5 sterren

I received exactly what I needed thanks…

I received exactly what I needed thanks to the help and care I received on the phone having already placed my order.
They picked up I had ordered the wrong size curtain ring and followed it up by an email. I called them and the lady at the company went the extra mile by finding out what size I needed for my extra large curtain pole. I received my order and it was exactly right.
Fantastic ,caring service and I would not hesitate to recommend this company.

19 juni 2026
Beoordeeld met 5 van de 5 sterren

Extremely fast delivery

Extremely fast delivery
The pole comes in halves, joins in the middle. ( So no ridge were one pole sits in another) and the eyelets always snags
Excellent quality
Would buy again
Want to replace my other poles now.

18 juni 2026
Beoordeeld met 3 van de 5 sterren

Purchased some metal curtain holdbacks…

Purchased some metal curtain holdbacks tie backs The product was good however the packaging was very disappointing. The Order was £127.00
and sent in a thick envelope with one layer of bubble wrap and a plastic bag to secure. I would have expected a box for this order value
One part of the metal holdback was poking through the plastic bag. The bag was hanging out of our letter box when I arrived home.
I really expected a better service and relieved there was no damage to the product.

18 juni 2026
Logo Poles & Blinds

Antwoord van Poles & Blinds

Dear Elaine

Thank you for taking the time to leave your review.

We're pleased to hear that you were happy with the quality of the curtain holdbacks, but we're sorry that the packaging didn't meet your expectations.

This is the first time we've received feedback like this regarding our packaging. It's possible that the outer packaging was damaged during handling by the delivery company, which may have caused the item to breach the packaging. We're very relieved to hear that your holdbacks arrived without any damage.

We really appreciate you bringing this to our attention and will pass your comments on to our packing team as part of our ongoing review of our packaging methods.

Had the items arrived damaged, we would of course have replaced them promptly.

Thank you again for your valuable feedback, and we hope to have the opportunity to serve you again in the future.

Kind Regards

Jonathan

www.polesandblinds.com

Beoordeeld met 5 van de 5 sterren

Exactly what you'd hope!

Great website lead to easy to find product that was a good price.

Item was really well wrapped for delivery (not easy for a 3m long curtain track), and included everything needed for a quick and easy installation.

No complaints and will be back should the need arise!

18 juni 2026
Beoordeeld met 5 van de 5 sterren

Great service yet again

Great service yet again and we keep coming back to excellent products from them. I’ve bought for us, family and friends on here. Quick delivery too and it’s affordable.

10 juni 2026
Beoordeeld met 5 van de 5 sterren

Great Service - able to speak to someone rather than a bot!

I used Pole & Blinds because I could actually speak to a person! I wanted to check that I could adapt the corded track for a single curtain. They sent me the instructions after I made my order. The track is now up! I am still waiting for the other company I looked at to reply....
The track arrived very quickly. Great service!

16 juni 2026
Beoordeeld met 5 van de 5 sterren

Ordered 2 8ft wooden poles painted in…

Ordered 2 8ft wooden poles painted in Ivory - website easy to navigate throughout order to payment - delivery prompt and well packaged. The quality of the product was everything I had hoped for and they look stunning in a newly re-decorated room. My existing curtains look so beautiful on them that I shall not be replacing them as planned as the investment in quality poles has given them a new lease of life so Win Win would highly recommend for both quality and service.

12 juni 2026
Review zonder uitnodiging

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