Poles & Blinds Reviews 

8.863
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Despite there being a delay in the arrival of our new kitchen blinds, the office staff were very communicative once they realized there was a delay. And the blinds were totally worth waiting for, we... Toon meer

Beoordeeld met 5 van de 5 sterren

The roman blind headrails arrived promptly and are really good quality and easy to adjust and fit. There was a small broken part (a plastic end cap) on one headrail, but on contacting customer service... Toon meer

Beoordeeld met 5 van de 5 sterren

After ordering three poles, I was so impressed that it was a no-brainer to order another pole when I needed one. The quality is first class, everything is carefully packaged and promptly dispatched. I... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely good quality Poles arrived quickly but had a problem with one of them being dented. Kerry sorted within a few days and was lovely to deal with. So happy now as I spent a fortune on curtains an... Toon meer

Bedrijfsgegevens

  1. Raambekledingwinkel

Geschreven door het bedrijf

Since 2006 Poles & Blinds has grown in to the UK’s leading online window furnishing retailer specialising in curtain poles, blinds, bay window poles, curtain tracks and many more products all at exceptionally competitive prices making us the only place to shop online. Our friendly team at Poles & Blinds pride themselves on their expert product knowledge, impartial technical advice and high levels of customer service which sets our company apart from all of our competitors. With top brands such as Silent Gliss, Swish, Integra, Rolls and Cameron Fuller to name but a few, rest assured we only sell the best quality products that will exceed your expectation, if it’s not good enough for us it’s not good enough for you.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(8.863)

386 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Track not substantial enough for 8kg weight of curtains

The customer service person was incredibly helpful. However, the pole is not fit for purpose, as soon as the curtains were hung from the wall fixings it fell down. The screws and raw plugs were purchased as heavy load bearing and were the correct for the brick wall. Very disappointed the in Gliss ultra track. Now looking for a better solution.

22 mei 2026
Logo Poles & Blinds

Antwoord van Poles & Blinds

Dear Mr Martindale

Thank you for your review.

We're sorry to hear about the difficulties you experienced with your installation, although we're pleased that our customer service team was able to assist you.

The product purchased was the Silent Gliss 1280 metal curtain track, a premium-grade system that is rated to support curtain weights of up to 14kg when correctly installed. As stated on our website, screws and wall plugs are not supplied, as the appropriate fixing method will vary depending on the wall construction and surface being fitted into.

From your description, the wall fixings appear to have failed rather than the track itself. Whilst we appreciate how frustrating this must have been, the failure of the fixings would not indicate that the Silent Gliss 1280 track is unsuitable or unfit for purpose. The 1280 system is one of the most respected and widely used curtain tracks available and is regularly used to support curtain weights well in excess of 8kg.

We would be happy to review any photographs or installation details if you would like us to help identify what may have caused the fixing failure and advise on a suitable solution.

Kind regards,

Jonathan Broughton

Poles & Blinds

Beoordeeld met 5 van de 5 sterren

Poles & Fittings

Service was very efficient Items arrived extremely well packed and as advertised.
The quality of the items was excellent
Would definitely recommend and use again…

21 mei 2026
Beoordeeld met 5 van de 5 sterren

The pole

The pole, pole ends and rings we ordered are absolutely fabulous. Look great and great quality. Best we have ever had. Service was first class. Delivery was day after ordering

14 mei 2026
Beoordeeld met 5 van de 5 sterren

Easy to order online

Easy to order online. Comms was good and items were delivered on time.
Quality of the curtain poles is better than I expected.

13 mei 2026
Beoordeeld met 5 van de 5 sterren

Great service

Great service . Emailed regarding finding the right pole that would fit above windows with very little space. The office were amazingly helpful and my order was sent with special fixings direct from the manufacturer

4 maart 2026
Beoordeeld met 4 van de 5 sterren

Highly Recommended Company

I have purchased four curtain poles from this company over the last few years. The poles have always arrived on the date stated and have been very well packaged. Highly recommend this company for super efficiency.

12 mei 2026
Beoordeeld met 4 van de 5 sterren

The packaging was damaged and one of…

The packaging was damaged and one of the finials was missing and had obviously fallen out during transit.
After contacting the company they organised a replacement which arrived today. I would suggest a little more tape on the box ends as can see how it was able to “escape” before.

6 mei 2026
Beoordeeld met 5 van de 5 sterren

Quality- service

Quality- service - ease of ordering - i now have several poles from this company and can only recommend highly.

6 mei 2026
Beoordeeld met 5 van de 5 sterren

Very pleased with the whole experience

Very pleased with the whole experience, ordered two 250mm discreet curtain tracks.which were quickly delivered in perfect condition packed in a heavy duty cardboard tube to minimize any damage.well done you and thank you!

5 mei 2026

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