Unfortunately I had to return a pair of boots due to a production defect, not ideal. However, you can tell the quality of a company by how they deal with these issues. All I can say is that my issue... Toon meer
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First of all thank you Samantha! Purchased two x Protec Advance Yellow Tactical Vests. Excellent fully adjustable & well made quality vests. Just the right amount of pockets, very smart. Compared to c... Toon meer
I placed an order online before their 12pm cut off time. Being a Friday I paid the extra delivery fee for Saturday delivery, I waited until the evening and no dispatch email and no email from DPD.... Toon meer
Bedrijf heeft geantwoord
Really impressed with the service from Police Supplies. I placed an order expecting despatch the following day due to the 12pm cut-off, but as I needed things in a rush, the team went out of their... Toon meer
Bedrijfsgegevens
Contactgegevens
Units 1+2 The Yardley Centre, L33 7SS, Kirkby, Verenigd Koninkrijk
- 01515480144
- info@police-supplies.co.uk
- www.police-supplies.co.uk
4,5
Uitstekend
45 reviews
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Generally good
Ordered some new boots online and everything looked fine, said they were in stock and delivery would be a couple of days tops. 2 days later I got an email saying they're out of stock of those boots and then suddenly updated all the stock levels across the website, so I'd been shopping for items that were never actually in stock to start with. I needed boots ASAP so asked to amend my order, choosing the next comparable boot they had in my size, but was a fair bit more expensive. They were helpful and agreed to sell me the other, more expensive boots for the lower price I paid due to the error of stock levels. I felt this was a commendable act. Delivery on their part was generally good, it's just that parcelforce didn't seem to pull their weight and it took about 5 days to arrive.
Overall, decent service given current covid crisis.
20 april 2020
Review zonder uitnodiging
Antwoord van Police Supplies
Hi Sam, thank you for your review. Glad we managed to get this sorted for you in the end, my apologies for the delay with Parcelforce, if there's anything else we can help with please let us know.
Will not be using again
Will not be using again. Ended up cancelling order due to waiting over 3 months for a product that should have been sent within a week. Bad customer service.
15 augustus 2019
Review zonder uitnodiging
Faulty products, partial refund, no email response
Two of three pairs of gloves with faulty linings and stitching had to be returned. They didn't provide a full refund or refund me my p+p costs as the item was faulty as per their t&c's, or respond when I requested it. Never again. But then police supply shops often have terrible service in a variety of ways. Third police supply site I've encountered things like this. Bought from an air soft shop instead. Ridiculous.
23 februari 2019
Review zonder uitnodiging
Not a "business" I will trust again.
I ordered a few items and used the first class postage option because I am in a hurry. Went through the whole process and paid for the items and the first class delivery. I then checked my email for confirmation everything had worked only to have a small note at the bottom saying they are closed for 2 weeks for the school holidays! your supposed to be a business not a school.
I would atleast expect to be told on the checkout page. So I have now paid for first class postage and have to wait atleast two weeks, and to top it off they don't provide a option to cancel.
Never again
3 augustus 2014
Review zonder uitnodiging
Outstanding Service - Trustworthy
I purchased a FARB Self-Defence Spray from this site, they dispatched it quickly after my payment and it arrived at my home in just 3 days. (using 1st class Royal Mail)
Sometimes they also have good items on sale.
10 juni 2013
Review zonder uitnodiging
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