My husband and I went to Ponko today to test drive a car the sales person Jack was very helpful. We were going to part exchange the car we currently own. When the value of our car was discussed the... Toon meer
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Sam took my finances into consideration and never encouraged me to go beyond my limits. Instead, he helped me choose a car that fits my lifestyle and my needs perfectly. He gave me space to think, enc... Toon meer
Bedrijf heeft geantwoord
I cannot rate this team highly enough. From the moment we walked in, we were treated like royalty. Richard at the front of house was incredibly polite and professional, and that high standard of servi... Toon meer
Bedrijf heeft geantwoord
The whole team were superb, friendly and helpful especially Richard who greeted and looked after us and Jack who showed us around the vehicle, answered all our questions and handled the sale. Thanks b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Ponko - Cambridge Car Dealer We have a huge selection of used cars to choose from, whether you're looking for your first car or a family car we will be able to find something that suits you. We have new stock arriving all the time, you can view our latest arrivals here or visit our show.
Contactgegevens
27 Royston Road, Foxton,, CB22 6SE, Cambridge, Verenigd Koninkrijk
- 01223874400
- hello@ponko.co.uk
- www.ponko.co.uk
4,0
Goed
612 reviews
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Heeft 78% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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I recently purchased a 2016 Honda CRV…
I recently purchased a 2016 Honda CRV and James Shopland was my designated representative from the company. He was excellent in all of the things that he did to help me and indeed help his company to a very very happy customers conclusion well done James would recommend.
I wish you well for the future, kind regards, Brian Gathern.
3 maart 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you, Brian, for your kind words and thoughtful feedback. We’re delighted to hear that James provided excellent service and helped make your purchase a positive experience. Your recommendation means a lot to us. Wishing you all the best with your new Honda CRV, and we look forward to assisting you again in the future.
Happy with my purchase
Happy with my purchase. Richard was very friendly and welcoming on arrival and throughout. Stan a really good salesman.
1 maart 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your feedback. We’re pleased to hear Richard and Stan provided friendly and welcoming service throughout your visit. We hope you’re enjoying your purchase and look forward to assisting you again.
Antwoord van Ponko
Thank you for your 5-star review!
Steve was very pleasant and reassuring…
Steve was very pleasant and reassuring when discussing the car,fixed the simple problem while I waited.
Makes a difference when you know nothing about cars but don't feel like you are being intimidated.
Thank you
25 februari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your kind feedback. We’re glad to hear Steve was able to provide reassurance and clear explanations, especially when navigating something unfamiliar. It’s important to us that every customer feels comfortable and confident throughout the process. We appreciate your comments and look forward to assisting you again.
I had doubts but I was wrong - they care and they do everything right
I had doubts, I had reservations but the overall experience was actually very good. We did have an issue with the car but having seen the lengths the company and staff go to, to ensure customer satisfaction it really was above and beyond.
We found the car we were looking for, at a price that was best on the market, bought from a company that clearly care.
I honestly would buy from them again which is the highest praise anyone could give and if I did I would be buying with confidence 👍
30 november 2024
Review zonder uitnodiging
Antwoord van Ponko
Thank you for sharing your experience so openly. We understand that buying a car can come with doubts and concerns, so we’re pleased to hear that our team’s commitment to customer satisfaction made a difference. It’s great to know you found the right car at a competitive price and felt confident in your purchase. All the best!
Very friendly and professional staff…
Very friendly and professional staff explain the whole process step by step and get answers to all my question. We get sorted out in now time. Thanks to James Fox. Strongly recommended to buy with Ponko.
22 februari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your positive feedback. We’re pleased to hear James provided clear guidance and efficient service throughout the process. Your recommendation means a lot to us. We appreciate you choosing Ponko and look forward to assisting you again.
Very friendly staff
Very friendly staff. Car was ready as expected. Would purchase next car from same place
22 februari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your kind words. We’re glad to hear our team provided friendly service and that your car was ready as expected. We look forward to assisting you with your next purchase!
Post purchase repair
Steve was very friendly and ensured post purchase repair had been carried out. Thank you
19 februari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your feedback. We’re pleased to hear Steve provided friendly and attentive support with your post-purchase repair. We appreciate your kind words!
Thank you James for your help in the…
Thank you James for your help in the purchase of our new car. A pleasure doing business with you, no hard sell the whole process easy from start to finish. We would definitely recommend you to others.
14 februari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your kind feedback. We’re glad to hear James made the car buying process smooth and enjoyable for you. Your recommendation means a lot to us, and we appreciate you choosing Ponko. We look forward to assisting you again in the future.
Really friendly and professional…
Really friendly and professional people. Great service and I love my new car. I would definitely recommend!
13 februari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your kind words! We’re delighted to hear you had a positive experience and that you love your new car. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Great car sales
Great people and was pleased with my purchase big shout out for hayden.
8 februari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your feedback! We're glad to hear you're pleased with your purchase. Haydn will appreciate the shout-out. If you need anything else, feel free to reach out.
Very decent staff & helpful
Very decent staff & helpful. Anthony served me but everyone was attentive
4 februari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your feedback! We're glad to hear that Anthony and the rest of the team provided helpful and attentive service. We appreciate your support and hope you enjoy your new car!
Amazing experience from beginning to end !
We've just bought our car from Ponko and had an amazing experience from just looking at the car to picking it up !
Great customer service from Richard at the front desk and also James Fox.
1 februari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your feedback! We’re thrilled to hear you had such a positive experience from start to finish. Richard and James will be pleased to know their service made a difference. We appreciate your business and look forward to helping you again in the future!
I recently bought a car and was…
I recently bought a car and was attended by Anthony. He attended me well and answered all my questions. Highly recommended
1 februari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your feedback! We're glad to hear that Anthony provided you with excellent service and answered all your questions. We appreciate your recommendation and look forward to assisting you again in the future!
10/10 service helped me with everything…
10/10 service helped me with everything that I needed and answered all my questions. Haydn was really friendly and welcoming
26 januari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your review! We're thrilled to hear that Haydn provided you with excellent service. It's great to know he was able to assist with all your needs and made you feel welcome. We truly appreciate your feedback and look forward to helping you again in the future!
Highly recommended!!
Just bought a car from James Shopland. The whole process has been made extremely clear and straightforward. James gave me all the information I needed and kept me regularly updated until the time of purchase. So happy with the car and the service from Ponko. Highly recommended!!
25 januari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your kind words! We're so glad to hear that James made the process clear and straightforward for you. It's great that you're happy with both the car and the service from Ponko. We truly appreciate your recommendation and look forward to assisting you again in the future!
Welcoming and friendly
Richard was very welcoming and friendly. He accommodated us nicely to a time that suited us. Upon arrival we were offered teas and coffees and a nice conversation. Richard is a great conversationalist, could talk to him for hours! The sale itself went smoothly and everything I asked for was done and it wasn’t an issue. Thank you guys!
18 januari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for sharing your experience! We're thrilled to hear that Richard made your visit so enjoyable and that the whole process went smoothly. It’s great to know you felt well taken care of and that your needs were met with ease. We really appreciate your kind words and hope to see you again in the future!
Richard and James Fox were both…
Richard and James Fox were both wonderful, helpful and very informative, James kept me updated regularly, thank you for your advice on my new purchase.
18 januari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for your feedback! We’re so glad to hear that Richard and James made your experience enjoyable and kept you well-informed throughout the process. It's great to know you felt supported and received valuable advice. We hope you're loving your new purchase and look forward to assisting you again in the future!
Excellent
Customer service Experience was excellent, Richard was able to book us in for a test drive within 3 hours of calling on a Saturday. He’s been nothing but polite and accommodating, made us a coffee and made sure we understood how ponko works.
Stan, the salesman that Sold us the car, has been excellent with all negotiations and was very helpful with first time buying of a car.
Hopefully the car is as good as the experience, and will recommend and use again.
Thank you to the guys at ponko
18 januari 2025
Review zonder uitnodiging
Antwoord van Ponko
Thank you for sharing your experience! We’re thrilled to hear that Richard and Stan were able to provide such a seamless and welcoming experience for you. It’s always our goal to make the car-buying process as smooth as possible, and we’re glad you felt supported every step of the way. We hope your car continues to live up to your expectations, and we’ll be here whenever you need us again. Thanks again for your kind words and recommendation!
Absolutely over the moon with my new car
Absolutely over the moon with my new car James from ponko was amazing picked me up from the station explained everything from start to Finnish kept me updated the whole time very professional made me feel very comfortable the car is exactly what I wanted thank you James for everything.
17 januari 2025
Review zonder uitnodiging
Antwoord van Ponko
We're so glad to hear that you're over the moon with your new car! It’s fantastic to know that James was able to make the process smooth and enjoyable for you from start to finish. We’ll be sure to pass along your kind words to him. Enjoy your new car, and we look forward to assisting you again in the future! Thank you for choosing Ponko!
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