Pooch & Mutt Reviews 

My subscription arrived this week missing several items. Messaged on website - no response. Looked for email - does not work. Looked for corporate phone number - no longer working. AI suggested on line chat - no option. I don't know what is going on with this company! Products brilliant but customer service pants and they owe me my product or a refund which I'm not confident of receiving tbh.

Great products, customer service, fast delivery been feeding by my dogs pooch and mutt for nearly 3 years they love it. Great loyalty points too

We have used Pooch & Mutt treats since Rolo was a puppy, he has always enjoyed their range of treats. Recently we have been using the freeze dried treats and puppy fish jerky for high value training treats, Rolo absolutely loves them so they’re perfect for recall training. We have also added the digestive powder to Rolo’s meals as he had a sensitive stomach and we haven’t had any issues since we’ve been using this powder. We’d highly recommend their products, delivery is always super quick as well which is an added bonus!

I can’t recommend this company enough!
My dogs are so much better after converting to them.
They are happy, healthier and their coats are in great condition.
But more importantly, they love the food….I haven’t tried it 😂, but if they could talk, I’m sure they’d say it is really tasty a they scoff the lot and wag their tails when I prepare it.
The website is very easy to navigate and they are very reasonably priced, with some great offers.
If you should need them, their customer service is just amazing. Super friendly and always willing to help.
Everything a good company should be ❤️

I’ve been using Pooch & Mutt products for a while now and they’ve become a brand I genuinely trust. The quality of the ingredients, the huge range of products and the thought that goes into catering for different dogs and their needs really stands out.

My dog absolutely loves their food and treats, and it’s lovely knowing that the things she gets excited about are also made with her health and wellbeing in mind. We’ve tried everything from food and treats to supplements, and there’s always something new to discover.

What I particularly love is that Pooch & Mutt never feels like they’re just selling another pet product — they genuinely seem to care about dogs and what goes into the products they make.

A brilliant brand for dogs and one I’m very happy to recommend.

Bodhi our Labrador absolutely loves the pooch and mutt calming dental sticks, he has one every night before bed and helps to keep his teeth clean as well as a peaceful nights sleep 😴 🦷

This is a great company. My dog Frank has enjoyed every single product we have purchased, with the calming dental sticks being one of his favourite. I find this company extremely reliable and always a joy to deal with. Highly recommend you give them a try - you (and your pet) won't regret it!!

Great service always. My dog loves this food, calm and relaxed mixed with wet food! For over 2 years now we have used Pooch & Mutt!

I ordered a bag of food in error so contacted Pooch & Mutt via their contact form. I received a prompt response from Ellie who dealt with my mistake with kindness and professionalism.
It is refreshing to find a company with such excellent customer service and it is very much appreciated.

Great delivery always speedy, never had an issue with the products. My dogs love the kibble and the wet food. All the supplements work well for our needs.
Wish they did a larger natural treat selection like pigs ears rabbits ears etc.

I emailed Pooch and Mutt and they responded immediately and sent out a replacement straight away - customer service is second to none and I would highly recommend buying from this company

I LOVE the variety of items on Pooch & Mutt. Training treats, dental sticks, supplements and more. One stop shop!

We love Pooch & Mutt my puppy loves there treats so much fast delivery great service and high quality treats

Totally frustrated as I have not been able to sign up and complete an order: I have tried six times now over two days using different cards and computers. Unable to find a phone number to contact customer services and no reply received to my message query.
Shame as I like their products but just can’t get in touch this company to find out what is wrong so just going to give up.

My dogs absolutely love Pooch and Mutt food. We have tried pretty much every product and they love them all. The discount and offers/promotions they run mean you can always grab a bargain. Also no matter when we order we always get next day delivery even though we don’t pay for that

Delivers really quickly, outer box can sometimes be a little damaged but nothing inside impacted

Excellent customer service from pooch & mutt
Received wrong order by mistake but all sorted within a matter of hours and correct order on its way. Quick replys to my emails and my new order packed with free treats as a sorry. Really appreciated as my doggo loves the white fish & potato wet food and it’s a perfect crude fat content for her pancreatitis.

I have been with pooch and mutt for many years now and have always loved the brand but since the new packaging came in and the kibble looked different our dog has been seriously unwell with it. We have spent hundreds in vet fees only to get him sorted and opened a new bag again and the issues have all returned.genuinely annoyed and gutted at this. Unfortunately won’t be back.

Efficient response to a query, super fast delivery.
Products get 5 star from my extremely fussy dachshund. Overall win. Great business.

Ellie was ever so helpful, and knowledgeable about the issue I was having with a new food allergy found in my dog. She guided me to resources where I could look at foods myself to know if they were suitable for my dog, and was ever so quick in responding to me. I found Ellie to have been a real asset to the team, and ever so kind to my concerns around my dogs food allergies. Thank you Ellie for all your help. It was greatly appreciated.