Another big order! Whilst recently o. Holiday I placed an order or two… everything arrived as expected with quick delivery. Whilst some boxes were slightly damaged (assuming how they were stacked i... Toon meer
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Not to be trusted. NO telephone number, do not respond to messages. Unauthorised debit from my account. When you receive a message to say your order is on its way and then find your personal accou... Toon meer
Honestly, our dog Honey loves Pooch & Mutt products. They are always bringing out new products and returning favourites. They quality of the ingredients are very high also. Would recommend as the... Toon meer
We have used Pooch&Mutt for years and would not feed our dogs anything else. My almost 2 year old cocker spaniel is thriving on the calm and relaxed range and the supplements are giving her the best s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.
Contactgegevens
Verenigd Koninkrijk
- www.poochandmutt.co.uk
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Great service and very fast delivery
Great service and very fast delivery. All four dogs are loving the meaty treats. We also use salmon oil and dental powder daily and have noticed such a difference in their teeth and coat

Antwoord van Pooch & Mutt
Carole's wrong delivery
They sent the product but when I got in touch the people there were very helpful and sorted things very quickly and very nice thank you

Antwoord van Pooch & Mutt
Bean is full of Beans again
Since we adopted our (now nearly 12) year old jack Russell almost a year ago she was being sick at least once/twice a week with no real indication as to why, couldn't put weight on and wasn't really interested in her food most of the time. so after some research I tried her on pooch and mutt health and digestion and the change has been incredible. She is no longer being sick, has put on weight and is excited for every meal! No-one believes me when I tell them she's a senior. Thankyou from me and Bean the tiny jack

Antwoord van Pooch & Mutt
My order was damaged in transit
My order was damaged in transit. When I liaised with Pooch & Mutt Customer Services, Bianca was super efficient, responded promptly and sent out a replacement order without delay. Very impressive service. Thank you Bianca and Pooch & Mutt. My jack russell Dennis is particularly grateful 😊

Antwoord van Pooch & Mutt
Customer service
Excellent products and subscription service. My recent subscription delivery had one item missing. Advised pooch and Mutt immediately and problem was resolved within 24 hours by Nadia in customer service. She came across as very pleasant and professional in our email correspondence. A company's customer service is only as good how quickly they respond and resolve issues. Highly recommend.

Antwoord van Pooch & Mutt
Whitney the customer service star & great products
Whitney in customer support is a star!!!!!!
After I had an issue ( of my own causing) with completing two profiles somehow. I found that my new subscription was about to be delivered to my old address. After contacting via WhatsApp I was lucky to be passed to Whitney who sorted everything in no time. She closed down the incorrect account, she arranged with the courier to change the delivery address so I could recieve my order to my new address. She then even ensured my new address was put as my default ( something else I'd done wrong.
On the products they supply..... My 18 month German Shepherd loves his health meals and to top it off I picked the subscription up with a discount.
Thanks Whitney and pooch&mutt. Xxx

Antwoord van Pooch & Mutt
Great product and company
Great product and company , plenty of choice in flavours and different selections of treats. My dogs love Pooch and Mutt. Will never go anywhere else.

Antwoord van Pooch & Mutt
My dog loves all pooch and mutt…
My dog loves all pooch and mutt products, especially the calming ones, always fast delivery.

Antwoord van Pooch & Mutt
My dog loves their wet food range
My dog loves their wet food range, so we signed up to the subscription. The package arrived and 12 meals were missing from the delivery. I contacted them, and they sent the missing meals as priority delivery, with an unexpected, but much appreciated free gift. Customer service and communication is great! Thank you for the treats!
We love Pooch & Mutt
We love Pooch & Mutt. Not only do they have great wet and dry food for my dogs wellbeing they also have a range of tasty treats to pick from. They have seasonal treats which keeps things fun & exciting. All this makes us keep coming back for more. Love love love them!
Always great customer service
Always great customer service. My dogs love the dental sticks and cry in the morning until they get one. Always great deals and good prices.
Amazing range of food and treats my…
Amazing range of food and treats my dogs love and at such great prices
Recently bought some poo bags after…
Recently bought some poo bags after seeing good reviews. The quality of them is very good, definitely not thin and feel robust. Very happy with them and will definitely buy more.
We love pooch and mutt ✨
I love pooch and mutt, have been using their products for years now! My dog loves them and they don’t upset her stomach. The treat range are our go to’s for our walks (she just loves them) we’ve just started using the freeze dried treats and toppers and they’re a hit too! The delivery is insanely fast, I ordered Saturday night and it was with me Monday morning!
Great quality food my dogs love it
Great quality food my dogs love it! Great price for great quality.
I Really Love This Brand
I Really Love This Brand. They Have So Many Benefits For Every Dog Shape Or Size Big Or Small. The Company Also Have Great Generosity. We Love The Brand!
My Border Collie Has The Dental Sticks Each Day & They Are So Good On His Tummy.
Fast delivery
Fast delivery, great treats!! & are always very helpful!
Supaw food!!
We can honestly say that Betsi-bear has never refused a Pooch & Mutt meal….she loves every flavour of kibble; so much so I do her a ‘blend’ with four different flavours!
The service is great too, really fast delivery which is a bonus when you are busy……no more waiting around for the parcel!
Five stars from us 😄🐻🐾
Appalling customer service communication
My subscription arrived this week missing several items. Messaged on website - no response. Looked for email - does not work. Looked for corporate phone number - no longer working. AI suggested on line chat - no option. I don't know what is going on with this company! Products brilliant but customer service pants and they owe me my product or a refund which I'm not confident of receiving tbh.
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