Pooch & Mutt Reviews 

2.398
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Another big order! Whilst recently o. Holiday I placed an order or two… everything arrived as expected with quick delivery. Whilst some boxes were slightly damaged (assuming how they were stacked i... Toon meer

Beoordeeld met 1 van de 5 sterren

Not to be trusted. NO telephone number, do not respond to messages. Unauthorised debit from my account. When you receive a message to say your order is on its way and then find your personal accou... Toon meer

Beoordeeld met 5 van de 5 sterren

Honestly, our dog Honey loves Pooch & Mutt products. They are always bringing out new products and returning favourites. They quality of the ingredients are very high also. Would recommend as the... Toon meer

Beoordeeld met 5 van de 5 sterren

We have used Pooch&Mutt for years and would not feed our dogs anything else. My almost 2 year old cocker spaniel is thriving on the calm and relaxed range and the supplements are giving her the best s... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel
  2. ook in
  3. Dierenverzorgingswinkel
  4. Veevoerhandel

Geschreven door het bedrijf

At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(2.398)

1.092 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Loving pooch & mutt products

We’ve used pooch & mutt products for years…… treats, food, supplements…. We started them on the supplements, both powder and tablets when bella was struck down with IVDD…. She’s been on them 4 years now, and hasn’t had a relapse, so hoping these have helped… but mine all love the products!!! Xmas advent calendars are always a hit!!!

14 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for your lovely review and for choosing Pooch & Mutt for so many years! We’re delighted to hear that Bella has been doing well, and that your dogs all enjoy their P&M goodies. And we’re so pleased to hear our Christmas Advent Calendars are always a hit too! Thank you for your continued support. 💜

Jess

Beoordeeld met 5 van de 5 sterren

Really happy with the new cat food!

Really happy with the new gravy range from the cat range Purr & Meow! My cat can be quite particular with her food, but she absolutely loves these. She’s been enjoying every bowl, and it’s great to have new food that she actually gets excited about! 🐱🐾

14 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for your lovely review! We’re delighted to hear your cat is enjoying our new Purr & Meow range, especially when she’s a little particular about her food. It’s wonderful to know she’s excited for every bowl! 💜

Jess

Beoordeeld met 5 van de 5 sterren

We love Pooch & Mutt

We love Pooch & Mutt! We have three dogs - 2 are on the Primal range, and one on the Puppy range. They all look forward to dinner time, and no upset tummies. Delivery is extremely fast, perfect for when you don’t realise you’re running low on food.

14 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for your lovely review! We’re delighted to hear all three of your dogs are enjoying their meals and that everyone is happy with their food. It’s also great to hear our speedy delivery has come in handy when you’re running low! Thank you for choosing Pooch & Mutt. 💜

Jess

Beoordeeld met 5 van de 5 sterren

Food fussy dogs love

My fussy rescue dog absolutely loves his pooch and mutt food and treats. It's been super hard to find foods that he likes and that agree with his sensitive tummy. So glad we found pooch and mutt ❤️💫

19 augustus 2026
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Antwoord van Pooch & Mutt

Thank you so much for your lovely review! We’re delighted to hear your rescue pup is loving his Pooch & Mutt food and treats, especially after it’s been so difficult to find something that suits both his tastes and sensitive tummy. We’re so glad you found us too! 💜

Jess

Beoordeeld met 4 van de 5 sterren

Helping a Fussy Spaniel love Food

We have a very fussy spaniel, who has tried and tested various food over the last few years. We moved to Pooch & Mutt about 5 months ago, to try their digestive friendly dry food and she is back to enjoying meals with no fuss!

14 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for your lovely review! We’re delighted to hear your fussy spaniel is enjoying mealtimes again and that our Health & Digestion food has been a good fit for her. It’s always lovely to hear when a pooch finally finds a food they’re happy to tuck into! 💜

Jess

Beoordeeld met 5 van de 5 sterren

versatile food

We’ve been using pooch and mutt for quite a few years now and our dog loves it. we love how versatile it is and how much of a variety there is. Having a dog with a severe allergic to chicken as well as gastrointestinal issues has proved difficult in the past when trying to get food he likes and will eat, however with pooch and mutt we don’t have to worry about dinner time.

14 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for your lovely review and for choosing Pooch & Mutt over the years! We know finding the right food can be challenging when there are dietary sensitivities to consider, so it’s wonderful to hear you no longer have to worry about dinner time. Thank you for your continued support! 💜

Jess

Beoordeeld met 5 van de 5 sterren

Been using Pooch and Mutt for 6 years…

Been using Pooch and Mutt for 6 years now and can honestly say that in that time I have had no issues with delivery, products & availability. They have a wide range of food and treats and my whippets get on very well with all of the products which do not affect their very sensitive tummies. Always have great offers & discounts too.

14 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for your wonderful review and for being with us for 6 years! We’re delighted to hear your Whippets get on so well with our food and treats, especially with their sensitive tummies. It’s fantastic to know you’ve had such a consistently positive experience with our products and service. We really appreciate your continued support! 💜

Jess

Beoordeeld met 5 van de 5 sterren

Great range

Easy to order, super fast delivery. My dog loves the dry food and the toppers. Such a good range of treats and chews. There is nothing he has not liked 😋!!

11 september 2026
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Antwoord van Pooch & Mutt

This is so lovely to hear, thank you for your wonderful feedback! 💜

Jess

Beoordeeld met 5 van de 5 sterren

Pooch & Mutt are amazing!!

Pooch & Mutt have been great!
Our rescue pup loves their food and treats. We started our rescue on Calm & Relaxed dry food when she arrived to us as a foster to help her through a stressful time, Bella did really well settling into our home.
Their treats are great, I love that they benefit or dogs health whilst being a great training great too!

13 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for your lovely review! We’re delighted to hear Bella settled so well with you and that our Calm & Relaxed food helped support her during such a big transition. It’s also great to hear you’re enjoying our treats and love that they can be used for training while offering something beneficial too. Thank you for giving Bella such a wonderful home! 💜

Jess

Beoordeeld met 5 van de 5 sterren

If you want your dog to listen to you- give these a try

My dog loves Pooch & Mutt treats, especially their dental sticks! As soon as the bag comes out she is on her best behaviour and drooling all over the floor in anticipation! She absolutely loves them!

13 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for your lovely review! It sounds like she knows exactly what’s coming when the dental sticks make an appearance! We’re so pleased she loves them and is clearly very enthusiastic about treat time.🐾

Jess

Beoordeeld met 5 van de 5 sterren

Pooch&Mutt's products have really…

Pooch&Mutt's products have really helped my dog, who is anxious, which has a result comes across as 'reactive' Their Calm & Relaxed range have really helped in reducing this and the new Hemp Oil is a blessing.
Delivery is always quick and everything is well packaged. The quality is amazing and i know this is a brand i can trust

13 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for taking the time to share your experience. We’re really pleased to hear that our Calm & Relaxed range has been helpful for your pooch, and that you’re enjoying our new Hemp Oil too. It’s wonderful to know you have confidence in the quality of our products and the service you receive. Thank you for trusting Pooch & Mutt! 💜

Jess

Beoordeeld met 5 van de 5 sterren

Love Pooch and Mutt!

Great company, great food. My orders always arrive super promptly. My dog does great on it and always look forward to her meal! 10/10!

13 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for your lovely review! We’re delighted to hear your orders arrive promptly and, most importantly, that your pooch is doing so well on her food and looks forward to every meal. We really appreciate the support 💜

Jess

Beoordeeld met 5 van de 5 sterren

Our dogs love pooch and mutt!

Our dogs love pooch and mutt! Always leave the bowl clean! They also love the treats and dental sticks!

13 september 2026
Review zonder uitnodiging
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Antwoord van Pooch & Mutt

Thank you so much for your lovely review! We’re delighted to hear your dogs are such big fans of their Pooch & Mutt meals, treats and dental sticks. A clean bowl is always a good sign! Thank you for choosing us. 💜

Jess

Beoordeeld met 5 van de 5 sterren

Great for sensitive tummy

Our golden retriever has a very sensitive stomach. He grew up on Royal Canine and we always wanted to change it because of how poor it was nutritionally. We tried so many foods but he either wouldn’t eat them or they upset his stomach. Pooch and Mutt Health and Digestion kibble has saved us. Hugo absolutely loves it without any cheese on top! And it doesn’t upset his stomach. Plus it’s so affordable!! 100% recommend for any fussy pups out there with sensitive tummies.

11 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for sharing Hugo’s story! We’re delighted to hear that Health & Digestion has been such a great fit for him, especially after trying so many different foods. It’s wonderful to know he loves it just as it is and that his sensitive tummy is happy too! Thank you for the recommendation and for choosing Pooch & Mutt. 💜

Jess

Beoordeeld met 1 van de 5 sterren

Just a heads up — be really careful!

I got locked into a subscription without even knowing about it. When I realised what had happened, I logged in and tried to cancel — and I thought I’d done it successfully. But then I started getting monthly packages anyway.

I went back in and deactivated the subscription again, properly this time… and still the parcels kept turning up! Their website was basically refusing to let me cancel at all — it wouldn’t release me from the subscription no matter what I did.

In the end I had to send them a big formal complaint by email. And even now, they still won’t take any responsibility for it

11 september 2026
Review zonder uitnodiging
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Antwoord van Pooch & Mutt

We’re so sorry to hear you’ve been left feeling frustrated by your experience, and we completely understand how concerning it must have been to receive deliveries you believed you had cancelled.

We’d like to reassure you that subscriptions can be cancelled directly through the customer account, and once a cancellation has been successfully completed, no further subscription orders should be generated. We’re sorry if there was any confusion around this process or if something didn’t work as expected when you tried to cancel.

We always want to make sure any issues are properly looked into, and our Customer Service team would be happy to review your subscription and order history with you to understand what happened and help wherever we can. 💜

Jess

Beoordeeld met 5 van de 5 sterren

Always such a good experience💜

Always such a good experience with Pooch & Mutt! My dogs love all the different flavour treats & the salmon oil is a staple in their diet💜

10 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for your lovely review! We’re delighted to hear your dogs enjoy trying all the different treat flavours, and that our Salmon Oil has become a staple for them. We really appreciate your continued support! 💜

Jess

Beoordeeld met 5 van de 5 sterren

Always brilliant quality food for dogs

Always brilliant quality food for dogs. My dog loves the treats too.
Quick and easy to order and delivery on time

10 september 2026
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Antwoord van Pooch & Mutt

Thank you for your lovely review, we are so glad your pooch loves their P&M goodies! 💜

Jess

Beoordeeld met 5 van de 5 sterren

Really good customer service

Really good customer service, we had a query that was looked into swiftly and the team were helpful.

10 september 2026
Review zonder uitnodiging
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Antwoord van Pooch & Mutt

Thank you so much for your lovely feedback! We are always on hand to help. 💜

Jess

Beoordeeld met 5 van de 5 sterren

Query was answered & sorted extremely…

Query was answered & sorted extremely well on same day. Really good company to deal with makes customers feel important.
This Pooch & Mutt wet food really suits my schnauzer who can be prone to upset stomach. She really enjoys mealtimes and I now only feed her this food and have done for the past 6 years with great results.

9 september 2026
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Antwoord van Pooch & Mutt

Thank you so much for your lovely review and for being with us for the past 6 years! We’re delighted to hear our wet food suits your Schnauzer so well and that she continues to enjoy every mealtime. It’s also wonderful to hear our customer service team could get your query resolved so quickly. We really appreciate your continued support! 💜

Jess

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