PowerToolSpares Reviews 

Recently ordered a part spare, over the phone.
Customer adviser definitely needs to learn some serious manners.
Every question was like I was asking to pull teeth. Delivery however was super quick. Which is a reflection on my review grade.
Damn shame. I hope you learn by this review.

Terrible experience when I bought a motor for my circular saw, one week after the purchase they said it was out of stock, another week they said they already have the item in stock and will send ASAP, so it was already three days and no item. Not Recommended Power Tools Spares

Finally arrived after 10 weeks.
Fitted perfectly.
Reasonable price.
Basically poor service but quality goods.

I ordered a circular saw blade on 18th Aug, and received an acknowledgement of order, which states “Some parts may need to be ordered in from the respective manufacturers therefore estimated dispatch dates are given BEFORE completing checkout” But, they took my money on the day of order.

One week later, having heard nothing about my order, I emailed them to check on progress-No response.

One week further, I emailed them to cancel my order, and refund me. No response.

Miraculously (and what a coincidence) the blade arrived the following day.

I will not purchase from them again

I didn’t have a great experience. Ordered a part for my chainsaw on 11 July 20. I received a number of emails of the next few weeks stating they were getting my order from the manufacturer and then nothing. I chased them with an email and was told there had been a price increase of £30. I really needed the part and despite feeling like I’d been scammed, I paid them. I said I needed the part really quickly. I received the part on 19 Aug 20 in 2nd class post.

All good Super quick delivery and as described, A pleasure to buy from will definitely use again many thanks.

Oredered weeks ago and my order still hasn't been shipped.

Slow service ( I understand COVID has slowed things down ). Ordered on 21st May and order still pending. Has not been shipped yet. No response from company on when this will happen. Will not use again

I needed a replacement microswitch for my Ryobi saw. I found the part on Sparetoolparts.co.uk. From the diagram and price it seemed like I'd have to buy the whole switch and cable assembly, £21.99. This is 1/5 of the cost of a new complete saw with blade! I placed the order on 7th May and the money was taken. I then got emails every 4 or 5 days saying it would be sent once in stock. I finally received the order on 28th May. The package contains just the tiny microswitch, which is fine, but the same component from RS (known to be expensive) would be around £3.

I suppose it's my mistake to have ordered it but I do feel ripped off.

Gavin

Easy identification of parts on their website.
Quick delivery.
Bosch jigsaw repaired for £25 rather than having to replace.

Great service

incredible service by powertools uk.

Ordered the Rupes tool on Wednesday morning, got it delivered to northern Ireland BY 3PM THE NEXT DAY.

Totally delighted with free coffee mug and pen.

thanks again

Easy order and superfast delivery. New guide is light years better than the original. Only thing that is pants are the instructions. These could do with being updated. However if you are the type of person buying this item you should have no real problems fitting it

Incredibly quick delivery, would recommend this company

Easy to use, found the exact parts we needed and delivered on time as to the confirmation email received. Will certainly use again.

Very helpful ,great service will use again for sure !

Excellent service would be happy to deal with again

The correct spare parts are easy to locate and purchase. Prices are very competitive and delivery is always quick and very well packaged. Delivery prices are competitive.

I was able to get spares for really old machines. Service was quick and efficient.

Only a small order but helped me out perfectly. Clear website, easy ordering, fair price, quick delivery. Job done. Many thanks.

Easy ordering process. Non-stock items but they arrived within the timescale indicated on Sparetoolparts website, so no contact necessary. Satisfied Customer. Thank you.