PRECISE. Reviews 

4.087
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I can’t thank Precise Mortgages enough. With an older CCJ on my record, I expected the worst, but they took a sensible approach and still accepted us. The rate was higher than high street options but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Got mortgage agreed told would be moving in within 12/14 weeks got excited as its our dream house, dream location paid out £600 for this property with fees. To then have a survey done and then be refu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chelsea Hobbs an absolute star. Held my hand through the whole experiance. Always at the other end of the phone. Happy to chase up solicitors with any queries. The girl deserves a big fat bonus

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really recommend getting a mortgage with precise. We got an offer within a week or so. Asked for a few extra documents but the whole process was straight forward. Happy customer!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheek

Geschreven door het bedrijf

Hello. Welcome to lending without the faff. Our promise is straightforward - to deliver the right products at precisely the right time. Easy peasy. Intermediaries only.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(4.087)

128 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I can’t thank Precise Mortgages enough

I can’t thank Precise Mortgages enough. With an older CCJ on my record, I expected the worst, but they took a sensible approach and still accepted us. The rate was higher than high street options but nowhere near as high as other specialist lenders. The offer came back fast, and when we requested the funds, they released them quickly with no hassle. Truly impressed with their fairness, speed, and communication. Highly recommended.

8 september 2026
Logo PRECISE.

Antwoord van PRECISE.

We’re delighted to hear that you’re happy with our services, thank you Leanne!

Beoordeeld met 5 van de 5 sterren

100% exeperiance

Chelsea Hobbs an absolute star. Held my hand through the whole experiance. Always at the other end of the phone. Happy to chase up solicitors with any queries. The girl deserves a big fat bonus

25 augustus 2026
Logo PRECISE.

Antwoord van PRECISE.

Thank you for your wonderful feedback. We’re delighted to hear that the staff provided such exceptional support throughout your experience. We’ll be sure to share your kind words with her and the team!

Beoordeeld met 2 van de 5 sterren

Hindsight is a wonderful thing

At the end of the day a mortgage approval is always good and they did this, so thats a plus.

However I don't like the fact they wont speak to you as a person, Precise will only speak to the Mortgage broker or the solicitor!

Our mortgage broker went insolvent around 3 days after securing the mortgage so that left us with just the solicitor to speak on our behalf.

We already had a solicitor that we were using to sell our home, we were not allowed to use them despite being in business for over 50 years as they were not on Precise's "approved panel of solicitors"

The solicitor that we ended up selecting (purely based on closest location to us) were awful how they are "approved" I will never know!

so you try to ring precise to sort an issue yourself, to be told, sorry we will only speak to your solicitor or broker!

Also there is no customer facing portal/app to keep on track.

There is one for brokers/solicitors so.

Lets say if i knew this at the beginning i would have requested another company.

1 september 2026
Logo PRECISE.

Antwoord van PRECISE.

Thank you for taking the time to share your experience Phill. We’re pleased that we were able to approve your mortgage, but we’re sorry to hear about the difficulties you experienced with communication, solicitor requirements and the lack of a customer-facing portal.

We understand how frustrating this must have been, particularly given the circumstances with your mortgage broker and solicitor, and we apologise for the inconvenience caused.

We’d like the opportunity to investigate your concerns further. Please give us a call on 0800 298 5714, where our team will be happy to look into this with you.

Beoordeeld met 5 van de 5 sterren

The smooth process

The smooth process. Quick response. Reasonable rates.

1 september 2026
Logo PRECISE.

Antwoord van PRECISE.

Thanks for sharing your feedback John, that's great to hear.

Beoordeeld met 5 van de 5 sterren

App was great

App was great. Kept us up to date on everything. Very professional. Every document was easy read and also easy to fill out. Laura was are contact. She was great. Would recommend

25 augustus 2026
Logo PRECISE.

Antwoord van PRECISE.

Thanks for sharing your feedback Stuart, that's great to hear.

Beoordeeld met 5 van de 5 sterren

Understood exactly what we needed.

Contacted us straight away and understood exactly what we needed. Very simple process. Finance was arranged and completed on time and with no issues.

25 augustus 2026
Logo PRECISE.

Antwoord van PRECISE.

Lovely to hear about your experience with us, Michael - thanks for sharing :)

Beoordeeld met 1 van de 5 sterren

Got mortgage agreed then ripped away

Got mortgage agreed told would be moving in within 12/14 weeks got excited as its our dream house, dream location paid out £600 for this property with fees. To then have a survey done and then be refused by precise mortgages due to a small substation near the property to now being left in limbo and may loose everything.

21 augustus 2026
Review zonder uitnodiging
Logo PRECISE.

Antwoord van PRECISE.

Thanks so much for taking the time to share your experience, Abbie. We are sorry to hear about the challenges you had with us.
To help us investigate, we’ve requested a few more details privately through Trustpilot so we can contact you directly.

Beoordeeld met 5 van de 5 sterren

Really recommend getting a mortgage…

Really recommend getting a mortgage with precise. We got an offer within a week or so. Asked for a few extra documents but the whole process was straight forward. Happy customer!

25 augustus 2026
Logo PRECISE.

Antwoord van PRECISE.

Lovely to hear about your experience with us, Beth - thanks for sharing :)

Beoordeeld met 5 van de 5 sterren

remortgage with Precise

Hi, I have a positive experience with Precise because it was the only bank that accepted me and offered conditions favorable for me and my financial situation. The whole process went pretty quickly. Thank you.

18 augustus 2026
Logo PRECISE.

Antwoord van PRECISE.

Great to hear about your experience with us, Miroslaw :) Thanks for choosing Precise for your mortgage needs.

Beoordeeld met 3 van de 5 sterren

No customer service

4 augustus 2026
Logo PRECISE.

Antwoord van PRECISE.

Thank you for your feedback Mark. We're sorry to hear that you feel this way and apologise for your experience with our customer service.

If you've experienced any issues or there's anything we can help with, please don't hesitate to give us a call on 0800 298 5714. Our team will be happy to assist you.

Beoordeeld met 5 van de 5 sterren

The best mortgage company and all…

The best mortgage company and all staff is kind and honest, and i recommend this company thank you for helping us !! Again thank you so much!!! ☺️❤️❤️❤️

4 augustus 2026
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Antwoord van PRECISE.

Thanks for sharing your feedback Valentina, that's great to hear. We appreciate your recommendation.

Beoordeeld met 1 van de 5 sterren

They took their £99 process fee then…

They took their £99 process fee then said no to my mortgage what a rip off

31 juli 2026
Review zonder uitnodiging
Logo PRECISE.

Antwoord van PRECISE.

Thanks so much for taking the time to share your experience, Ian. We are sorry to hear about the challenges you had with us.
To help us investigate, we’ve requested a few more details privately through Trustpilot so we can contact you directly.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I had to call to request an up to date statement from them, the answered my call after being on hold for less than a minute, little short of a miracle these days. Polite and helpful lady called Sharon I think (apologies if I misheard), excellent.

31 juli 2026
Review zonder uitnodiging
Logo PRECISE.

Antwoord van PRECISE.

Thank you for the kind feedback Edward. I’m glad the advice was clear and helpful, and I appreciate you taking the time to share that.

Beoordeeld met 5 van de 5 sterren

Excellent Company

Excellent service very professional

7 juli 2026
Logo PRECISE.

Antwoord van PRECISE.

Thanks for sharing your feedback Mark, that's great to hear.

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