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Preen & Clean Reviews 

2.704
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

First clean today. Really impressed with the service and especially Brian. Nice guy and actually took pride in his work. The big difference is that he cleaned the frames too which makes all the differ... Toon meer

Beoordeeld met 4 van de 5 sterren

Would have given 5 stars but the date kept changing for our 1st clean,but once he was here couldn’t fault the service ,hopefully they will return every 4 weeks as requested.Paid cash direct to the guy... Toon meer

Beoordeeld met 5 van de 5 sterren

This was my 1st clean I was absolutely thrilled how clean everything was yous message day before to let us know when and what time which I really appreciate as I then can unlock gates and get dogs ba... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Emanuel did a fantastic first clean. Very professional, polite and efficient. Explained things really well. I had contacted the company chat to ask if I needed to be in but not had a response. Emanuel... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Glazenwasser
  2. Schoonmaakdienst
  3. Dakgotenreinigingsservice
  4. Schoonmaakbedrijf

Over Preen & Clean

Geschreven door het bedrijf

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Geschreven door het bedrijf

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Contactgegevens

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(2.704)

632 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

The reason I chose 2 is because

The reason I chose 2 is because, no noisy ladders,quick,quiet but as.for the final finish a lot of windows was left with drip marks all over them & I'm not just talking about a few..
I don't understand aa some windows was fine & clearly wasn't.

14 juli 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Noonyk, we’re really sorry to hear about your experience. While we’re glad you appreciated the quiet and efficient service, the finish you’ve described is certainly not the standard we aim to deliver.

Our cleaning method uses purified water, which should leave a spotless, streak-free result when completed correctly, so it’s disappointing to hear that some of your windows were left with drip marks. This isn’t typical of our service, and we’d like the opportunity to look into what may have happened and put things right.

We’ve checked our system but haven’t been able to locate an account under the name “Noonyk.” If you’re happy to help us investigate further, please could you provide a few more details, such as the property address or account holder name?

Alternatively, you can contact our customer service team directly on 0800 061 4216 (Mon–Fri, 9am–5pm) or email info@preenandclean.com, and we’ll be happy to assist.

Kind regards, Preen & Clean

Beoordeeld met 5 van de 5 sterren

Professional

Polite
Friendly
Did a proper job
Took his time and didn’t rush
Windows are gleaming
Thankyou so much.

10 juli 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Teigan, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Dale is brilliant, no streaks at all. Even the frames look amazing.

Extremely professional service and great value.

12 juli 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Howard, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Brilliant job

Brilliant job, windows lovely & clean. Respected my property, excellent communication. 🌟🌟🌟🌟🌟

11 juli 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Rosie, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Had my first clean today

Had my first clean today, great experience friendly polite and respectful to property… can’t wait for my next clean as windows already look ten times better !!!

11 juli 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Emma, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Window clean

Fast friendly and efficient, nice clean windows.

11 juli 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Customer, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 1 van de 5 sterren

Disappointed

Very unreliable. Took forever to get a date to clean. Then kept changing date and time. Then said they couldn’t find us even tho we’re on the main road. Reviews on Facebook are good and that’s why I ordered their services. I could be an isolated case. Disappointed.

15 juni 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Alan, Thank you for your feedback, this isn’t the level of service we aim to deliver or expect from our team. We’ve shared your details with our customer service team, who will investigate and contact you to resolve this as soon as possible. If your account is registered under a different name, please get in touch with our customer service team on 0800 061 4216 (Mon–Fri, 9am–5pm) or email info@preenandclean.com. Kind Regards, Preen & Clean

Beoordeeld met 2 van de 5 sterren

Really disappointed in this company had…

Really disappointed in this company had issue after issue decided to try them a final time. Waited 2 weeks sent a rubbish window cleaner who has done a full rushed clean in 5 mins. He had no extender to clean the property. When the company have been made aware its a detached just ridiclous. Not sure i believe the 5 star reviews!

10 juli 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Surinder, we’re sorry to hear that you’re unhappy with your experience. This is certainly not the level of service we aim to provide, and we take feedback like this very seriously.

We’ve tried to locate your details in our system but haven’t been able to find a matching account. So that we can properly investigate this matter, including reviewing any available evidence and speaking with the cleaner involved, we’d really appreciate it if you could supply further information such as full name, email address, address, or phone number associated with the booking. (We have requested more information via Trustpilot).

We are also a little confused regarding the comment about an “extender”. Our water-fed poles are designed to reach up to 3 storeys, and we make customers aware of our equipment capabilities from the beginning so expectations are clear before any clean takes place.

We’re also concerned by the comment regarding our reviews. All of our reviews are genuine, and many include references such as customer postcodes to help verify their authenticity.

We’d really appreciate the opportunity to look into what happened and resolve any concerns you may have. You can reach us on 0800 061 4216 (Mon–Fri, 9am–5pm) or email info@preenandclean.com, and we’ll be happy to investigate this further.

Thanks, Preen & Clean

Beoordeeld met 5 van de 5 sterren

First clean with Preen&Clean today!

First clean with Preen&Clean today!
Jack did an amazing job and explained everything before starting!

10 juli 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Samerah, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Had my first window clean today and I…

Had my first window clean today and I can see the difference already
I’m amazed

Big shout out to Kyle
Thankyou so much

10 juli 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Olivia, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

The perfect window cleaner

Having not being able to find a reliable window cleaning service for some years, I cannot praise Preen & Clean highly enough. A special shout out to my cleaner, Emanuel, who was lovely and a real credit to the company. A+++++++

9 juli 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Morganna, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Emanuel is a first rate window cleaner

Emanuel did a fantastic first clean. Very professional, polite and efficient. Explained things really well. I had contacted the company chat to ask if I needed to be in but not had a response. Emanuel told me it wasn’t necessary as you pay online after your windows are cleaned.

23 juni 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Heather, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Windows are clean and streak free

Windows are clean and streak free. The cleaner was polite and did a really good job.
Thank you

7 juli 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Calig, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Highly recommend

It was really excellent job done in no time.Highly recommend.

7 juli 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hello , Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Have to say

Have to say , I’m very impressed with my windows . The best window cleaner I’ve had , pleased I came to this company

6 juli 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Susan, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Highly recommend

Great turned up when they said they would with messages before regarding time frame. Very efficient and windows nice and sparkling

6 juli 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Kevin, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Great service from booking online to…

Great service from booking online to cleaning and after service message. We'll happy. 100% will be recommending.

6 juli 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Emma, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

This was my 1st clean I was absolutely…

This was my 1st clean I was absolutely thrilled how clean everything was yous message day before to let us know when and what time which I really appreciate as I then can unlock gates and get dogs back into there cages I was amazed at how much payment was. Great service definitely be using yous again

6 juli 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Dawn, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 4 van de 5 sterren

Clean windows

Really pleased but came a little too early I wasn’t prepared as I didn’t know the time of arrival. However brilliant experience subdued were cleaned with no disturbance to people still asleep. There were still water marks in some of the windows but I can live with that overall very pleased and would recommend

6 juli 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Shamsa, Thank you for your review, we’re really pleased to hear you were happy with the overall experience and that the clean was carried out with minimal disturbance.

We do understand your point regarding arrival times. Our rounds run between 8am and 4pm, and as we work on a postcode-to-postcode basis, it can be difficult to provide exact arrival times as we need to keep the schedule moving for all customers throughout the day. We always do our best to accommodate requests, and if a later visit is preferred, our customer service team can look into what options may be available.

Regarding the water marks, we appreciate your feedback. Sometimes windows can have existing residue or build-up from previous cleaning products, soaps, or treatments, and this can take a couple of cleans to fully break down and remove. Our regular cleans help gradually restore the glass and achieve the best possible finish.

If you’re still unhappy with any areas after the clean, please let our customer service team know and we’d be more than happy to arrange a free reclean to put things right.

We’re really glad you were pleased overall and appreciate your recommendation. Thank you for choosing us! Kind Regards, Preen & Clean

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