PrettyLittleThing Reviews 

Horrible customer service. It is a Scam. Rude and they lie. Watch your back!!

Items thin, cheap looking and see through. You'd exspect a decent pair of jogger bottoms to not show your underwear as a standard bur not with PLT. Everything was so cheap, tacky looking and not worth the cost. Iv seen better products in primark for half the price. Wouldnt recommend. Wouldnt be buying ever again.

Ordered some joggers. All were absolute horrible fit. They looks so cheap. After wearing one pair about 4 times (hadn't been washed yet) they went all bobbly. They looked like I had had then for about 2 years. I've had better quality from primark.

This is a review of prettylittlething.com UK not Au. Fast delivery but absolutely hideous quality. Very thin material, wonky gathered seams, dreadful style and fit, nothing like advertised product. Have had better quality at cheaper price from street markets. Utterly dreadful. Will never purchase from there again and would warn against anyone considering buying from there.

Hit and miss with the sizing! I have a 23 inch waist and I’m a size 6 . Ordered 5 pairs of shorts, 2 of them fit fine (basics) and 3 of them were too small? This is very confusing. My fault for buying cheap tat !

Pretty Little Thing appears to be incapable of being honest with customers
I ordered three items that took forever to arrive
When they did arrive the garments where shocking quality and didn't fit
I have now had 38 emails back and forth to this company including proof of goods being returned complete with tracking number.
They just answer with the same questions over and over again
I seems that they will never ever honour their returns policy.
Now not only out of pocket for cost of returned items but also the postage paid by me to return them
The worst company i have ever dealt with
Beware a total scam

I ordered a few things from prettylittlething and all the clothes and materials were amazing, BUT I had my jumper on a few days ago what i ordered and I’ve ended up in rashes and bites. I have heard rumours about fleas but people have said prettylittlething dealed with that rumour and everything was clear... obviously not.

I ordered a red dress, it came and it was like a pair of 70's curtains, so unflattering, not A-line like advertised. It's not my body shape it's the fit, it wouldn't look nice on anyone. Very unimpressed. Also you cannot leave a review on an item which always makes me think that's dodgy! Don't bother.

I placed an order with PLT for next day delivery, but I am only receiving my items on the 6th march I messaged someone drop there team on whats app and they was very rude and refused to help they said they cannot amend or cancel the order, I asked to talk to a manager and this was also refused. This is a bad system people need to be warned about them. DO NOT USE PLT THEY ARE BAD

Amazing I’m gonna use this again I ordered some joggers and it said it was gonna take 5 days to deliver and then it was dilvered the next day they fit amazing

The quality of the materials used for PLTs clothing are extremely cheap and poor. All my items are see through, not to mention I ordered my size and nothing fits. The tops don't even cover my bust, a waste of money. The clothes I've ordered look like they've come from a market. Cheap and tacky will never order again. the online pictures seem to feature a much better make and fit compared to what arrives

PLT used to be my go to website for clothes as i could never trust the sizing on other websites. although, my past two orders from plt have been shocking, i ordered joggers and a jumper in the exact same size as i normally get and the joggers won’t go over my thighs and the jumper doesn’t fit at all. really disappointed

I use to buy from PLT quite a lot but recently been disappointed 😞 I brought an oversized hoodie in size 12 and it fitted my size 8 friend then I re ordered in a size 16 and fitted me but still tight! And another order didn’t come even tho it said on the delivery order that it was in there when it wasn’t! Starting to go off PLT a lot

I've just received my first order from PLT and ❤️. I ordered two teddy's for Valentines Day and they are perfect to set the mood with my guy. Arrived quickly, before due date, right size, right colour. Happy 😊

My partner was charged twice for same item within minutes, only because she checked her bank balance she realised this had happened. How can this happen, now she has to prove this, absolutel jokers......

Rubbish quality , too thin & delicate for the price paid, sending them back. I wouldn’t spend 50p on it.

I've ordered from here twice now and have been disappointed both times. I've sent all the clothes back as they are terrible quality. The materials used are cheap, thin and not soft. You can also see threads coming out. Would definetly not recommend.

I am absolutely disgusted with the service. My daughter ordered 2 sweatshirts from this site and they charged my card 4 times and have refused to help in anyway to retrieve the extra payments they took from me. I have spent the entire day messaging the same message as I have had to deal with 7 different people and not one of them has any clue on how to assist me. Incompetent and ripoffs. I will never recommend this site to anyone more the complete opposite. Shame on you taking advantage of people!!!!!

The clothing is just really cheap.. fabrics feel so dry, rough, they rip apart easily.. do not last through machine washes.. I’d rather spend more on a piece of clothing that I know will last me a long time.

I often order from PLT and never had any issues. Most things are fine with the sizes but had to go a size bigger on some denim shorts as they were Way to tight. I signed upto free delivery for a year and everything always comes on time the next day. It can be hit and miss with some sizes for example I bought a few oversized jumpers in sizes 10 and 12 and they were really huge! The size 12 fitted my Mother who is a size 18/20. Free returns label for UK so its easy peasy to send back!