PrintNinja Reviews 

1.576
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was our first time printing a gift guide book, and so it took a little bit of work on our end to fix the design (a learning experience for us, some due to our own errors) but the PrintNinja team... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Retired graphic designer who helped artist produce comic book from his hand drawings. I had to copy and clean up a lot of the graphics then lay them out on pages. PrintNinja rep was very helpfully in... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fabrikant
  2. ook in
  3. Boekwinkel
  4. Business to Business-service
  5. Hobbywinkel

Over PrintNinja

Geschreven door het bedrijf

Since launching in 2009, PrintNinja has printed over 18 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.

PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.

Here’s how we do it:

Our American Office:

We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.

Our Chinese Office:

We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.

Our Logistics Experience:

We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.

Our Size:

This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?

We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.

We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.

Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.

International Offset Printing, Made Easy:

It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.

Why Print With PrintNinja?

Geschreven door het bedrijf


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

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4,7

Alle reviews

(1.576)

70 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Top notch customer care and product!

From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing is high quality, and the books arrived packaged to keep them pristine until they get into our client's hands. This is the 3rd time PrintNinja has printed books for us, and each time we've been impressed with their service.

26 december 2025
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Good Afternoon Kathy!

First and foremost...we cannot put into words how much your trust and partnership mean to us. You can always count on us for quick, thorough, and kind communication throughout the process. Isn't that offset quality outstanding?! The team in China takes excellent care packing and protecting our projects for that long journey across the ocean. Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next!!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

PrintNinja has done two projects for me…

PrintNinja has done two projects for me and both times they were very helpful with proofing and got the materials to us ahead of schedule. High quality, good price, I plan on working with them many more times.

21 december 2025
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Antwoord van PrintNinja

Good Afternoon!

First and foremost...4 orders with us now in the books. That is INCREDIBLE!! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Thrilled to also hear project's have arrived ahead of schedule as well. We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next.

Have a wonderful rest of 2025!

Beoordeeld met 5 van de 5 sterren

I always have a wonderful experience…

I always have a wonderful experience with printNinja. Trustworthy and can always rely on their help. I’ve lost count of the amount of projects I’ve done with them now. They are always professional and make my adventures of Mirabelle Book series beautiful.

20 december 2025
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Antwoord van PrintNinja

Good Afternoon Michael!

First and foremost...7+ orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. We pride ourselves on our transparency and care, so we are thrilled to hear we are following through. Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next for Mirabelle!!

Have a wonderful rest of 2025!

Beoordeeld met 5 van de 5 sterren

The best in the biz

I have had 2 graphic novels printed by PrintNinja and I would never use another company! PrintNinja does an INCREDIBLE JOB! the print quality is top tier, they get your books to you pretty fast, too. They make your work shine.

20 december 2025
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Antwoord van PrintNinja

Good Afternoon Rebecca!

We are so happy to hear your second time partnering with us was again a success! You can ALWAYS count on us for superb quality. We are thrilled to hear the books arrived well within your estimates as well! Please don't hesitate to reach out to Maggie when the time comes for a new project. We can't wait to see what's next.

Have a wonderful rest of 2025!

Beoordeeld met 5 van de 5 sterren

Dependable quality and service

Dependable quality and service
My order for 30 five-book sets with each set shrink wrapped was delivered directly to my customer without a hitch. Customer was very complimentary, remarking on the quality of the printing. Margaret was an excellent project manager, readily answering all of my questions.

8 december 2025
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Antwoord van PrintNinja

Good Afternoon Rita!

First and foremost...10 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. We agree Maggie is incredible at what she does and truly shows how much she cares with all of her clients. Isn't that offset quality and care stunning?! Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next!!

Have a wonderful rest of 2025!

Beoordeeld met 5 van de 5 sterren

My second book with Printninja

My second book with Printninja. Jen and Laura are always great to work with, Sam and Simon too. We had a couple small snags, but handled very well and professionally. Would definitely go for a third.

15 december 2025
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Antwoord van PrintNinja

Good Afternoon Michael!

We are so happy to hear your second time partnering with us Domestically was such a success! You can ALWAYS count on Jen, Laura, Sam, and Simon for thorough and kind communication throughout the process. Please don't hesitate to reach out to Laura when the time comes for your third project.

Have a wonderful rest of 2025!

Beoordeeld met 5 van de 5 sterren

PrintNinja Website is great

I was new to publishing. The staff suggested a free software program Canva since I didn't have any of the Adobe products mentioned on their web site Their website was great. It provided an excellent tutorial on the printing process and what was required for submission. The staff that I talked to in person or via email were all very helpful.

14 december 2025
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Antwoord van PrintNinja

Good Afternoon Ralph!

We are so happy to hear your first time partnering with us Domestically was such a success! Excellent news that the website provided such clear guidance. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Woot woot!

Hell yeah to the moon! They made a dream possible that I didn't even know I had. I'm a songwriter / musician, and PrintNinja, being recommended by my illustrator, was the perfect third step after finishing the project. PN made my musical comic REAL. And in an exceedingly professional way!

13 december 2025
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Antwoord van PrintNinja

Good Evening Stoddard!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind professionalism throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Amazing support from beginning to end

We wanted to work with a local business and we are extremely pleased that we got to work with PrintNinja for our trivia game. While all professionals in our day job, none of us knew exactly where to start when it came to making a physical card game. We reached out to PrintNinja early on and Laura K. was able to answer so many of our questions and walk us through the process. She had amazing customer care throughout our entire 2 year process and was there every step of the way - we are extremely grateful for her and also for Jen T., our prepress manager, who helped get this project across the finish line.

PrintNinja was so easy to work with and love that there were so many customizations and flexibility, as opposed to some of the other manufacturers we had reached out to early on in the process. The information that was sent over when making decisions was extremely clear and the video walkthroughs on their website were a lifesaver. They were extremely considerate during the the early 2025 tariff news and kept us updated on a regular basis to ensure we could order the final product with no issues. Everything came out exactly as we had hoped and we are extremely grateful that we worked with PrintNinja to bring Rich Auntie Trivia to life.

7 november 2025
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Antwoord van PrintNinja

Good Morning Sharris!

First and foremost...thank you so much for taking the time to write and send such a thorough and glowing review of your first time partnering with us. We cannot put into words how much your trust means to the team. We agree Laura and Jen are incredible at what they do, and both show how much they care with all of their clients. One of the amazing benefits of offset printing is the flexibility and the beautiful custom options. Thank you for calling out the online tutorials and videos! We are targeting to get even more of those up in 2026. You can always count on us for quick and thorough communication - please be assured of that.

We agree the game turned out STUNNING.

Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next!!!

Have a wonderful rest of 2025!

Beoordeeld met 5 van de 5 sterren

Always a wonderful experience with…

Always a wonderful experience with skilled and friendly staff. I love PrintNinja!

1 december 2025
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Antwoord van PrintNinja

Good Afternoon Sean!

First and foremost...3 re-orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can always count on kind and thorough service when you work with the PrintNinja family. Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next!!

Have a wonderful rest of 2025!

Beoordeeld met 5 van de 5 sterren

Excellent to work with

This was our first time printing a gift guide book, and so it took a little bit of work on our end to fix the design (a learning experience for us, some due to our own errors) but the PrintNinja team was very helpful. Our gift guides came out better than we hoped and at an extremely reasonable cost. We'll definitely be back for future print projects!

15 november 2025
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Antwoord van PrintNinja

Good Morning Sarah!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that digitial offset quality stunning?! We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Highly Recommend

Every part of my order was managed well and the quality is excellent.

7 juni 2025
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Antwoord van PrintNinja

Good Morning Adam!

We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that traditional offset quality outstanding?! We are so happy you found us. Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 4 van de 5 sterren

The support team is extraordinary

The support team is extraordinary. Timely, reliable and effective.
The final product was not as good of a quality as I expected. Perhaps adding photo or video samples of the different qualities will help customers understand the technical details of what they are looking for and paying for.

31 augustus 2025
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Antwoord van PrintNinja

Good Morning Tammarrah!

We are so happy to hear your first time partnering with us Domestically was overall a success. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process.
We appreciate you sending along your suggestion for visual examples regarding technical details. Maggie will be reaching out about this today for more details on what was lost in translation.

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Unrivaled Print Quality

Once again I’m very impressed with the exceptional work and streamlined process of printing my own comic book with Print Ninja.
Laura was excellent in assisting me with the initial stages of the ordering process. She was very knowledgeable and responsive whenever I had any questions.
Sam was very helpful and meticulous with the pre-press/proof stage (Jen was also very thorough and precise with the pre-press/proof stage when I previously printed my mini comic). I really appreciate the attention to detail and professional quality of the finished product. I can’t wait to print my next comic book with Print Ninja!

2 oktober 2025
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Antwoord van PrintNinja

Good Morning Lindsay!

First and foremost...we are so happy to hear your first two orders with us have been wonderful experiences from start to finish. We cannot put into words how much your trust and partnership mean to us. We agree that Laura, Sam, and Jen are incredible at what they do, and they all show how much they care about all of their clients through their care and attention to detail. Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next!!

Have a wonderful Thanksgiving!

Beoordeeld met 1 van de 5 sterren

Do not purchase or support this…

Do not purchase or support this company, they're far more expensive and offer less quality, and have the worst customer service. If one person is saved from this, then good.

24 november 2025
Review zonder uitnodiging
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Antwoord van PrintNinja

Good Afternoon Giancarlo,

Trustpilot reached out to confirm your experience, and we did not hear back via their platform. We would love the opportunity to confirm that your experience was with us. We have, unfortunately, seen some accidental reviews for a different business with a similar name. If you would like to discuss things further, we encourage you to reach out to customerservice@printninja.com.

Thank you!

Beoordeeld met 5 van de 5 sterren

Quality is amazing

Quality is amazing! I love the product

17 november 2025
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Antwoord van PrintNinja

Good Afternoon Dee!

We are so happy to hear your first time partnering with us Domestically was such a success! You can always count on us for exceptional quality. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

I appreciated the communication and…

I appreciated the communication and helpful feedback to successfully complete our project. All staff involved were professional and timely in their correspondences and tasks. Thanks for the help!

23 november 2025
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Antwoord van PrintNinja

Good Afternoon Jessica!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

great customer service

13 november 2025
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Antwoord van PrintNinja

Good Morning Reginald!

We are so happy to hear your second time partnering with us Domestically was such a success! You can ALWAYS count on us for excellent customer service. Please don't hesitate to reach out to Maggie when the time comes for a new project.

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

PrintNinja was so easy to work with

PrintNinja was so easy to work with! From the preproduction, quote process, to the proofing and printing, everyone I worked with was responsive, courteous and knowledgeable. I will definitely be using PrintNinja for my next project!

13 november 2025
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Antwoord van PrintNinja

Good Afternoon Perrin!

We are so happy to hear your second time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Simon when the time comes for a new project. We can't wait to see what's next!

Have a wonderful rest of your day!

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