PrintNinja Reviews 

1.576
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was our first time printing a gift guide book, and so it took a little bit of work on our end to fix the design (a learning experience for us, some due to our own errors) but the PrintNinja team... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Retired graphic designer who helped artist produce comic book from his hand drawings. I had to copy and clean up a lot of the graphics then lay them out on pages. PrintNinja rep was very helpfully in... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fabrikant
  2. ook in
  3. Boekwinkel
  4. Business to Business-service
  5. Hobbywinkel

Over PrintNinja

Geschreven door het bedrijf

Since launching in 2009, PrintNinja has printed over 18 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.

PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.

Here’s how we do it:

Our American Office:

We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.

Our Chinese Office:

We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.

Our Logistics Experience:

We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.

Our Size:

This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?

We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.

We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.

Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.

International Offset Printing, Made Easy:

It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.

Why Print With PrintNinja?

Geschreven door het bedrijf


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
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4,7

Alle reviews

(1.576)

70 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Best price and quality I could find

I received the help I needed to get the best quality book for the best price I could find. It took a little longer than I would have liked but that wasn't very important in my case.

26 oktober 2025
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Antwoord van PrintNinja

Good Morning Jerry!

We are happy to hear your first time partnering with us Domestically was a success! You can count on us for cost efficiency. With approval on 10/6 and delivery on 10/21 that does fall right in line with the approx. 2-week turnaround time for saddle-stitch projects we list on our website (approx. 1-week production + approx. 1-week standard shipping time). Just something to keep in mind for future orders! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Absolutely Amazing

Every part of this process was made easy and enjoyable. The customer support team was amazing and the end result was stunning. I would recommend PrintNinja to anyone and everyone.

6 november 2025
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Antwoord van PrintNinja

Good Morning Anthony!

We are so happy to hear your first time partnering with us Domestically was such an enjoyable experience! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Great Product

Great Product, Great Customer Service!

7 november 2025
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Antwoord van PrintNinja

Good Morning Christopher!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that digital offset quality outstanding?! We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 3 van de 5 sterren

For a company with "Ninja" in their name, they sure are slow!

I disliked how slow the process was to get my initial proof and also how slow my assigned agent was to respond. The prepress instructions were also NOT clear on the website or FAQ and I hope they fix it because it slowed down production significantly. I have 15+ years in the print industry, so I know how to do pre-press and if they'd put the correct way to paginate on the pre-press instructions I would have had my order in time. The finished products, while beautiful, did not arrive in time for my event so now they're just collecting dust until next year.

1 november 2025
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Antwoord van PrintNinja

Hi Cheyne, we appreciated the feedback. One of our managers is going to reach out for more information about your experience so we can look for areas of improvement.

Beoordeeld met 2 van de 5 sterren

Frustrating experience with PrinNinja

Frustrating experience with PrinNinja. Slow service, confusing process, and the quality didn't match the price.

16 september 2025
Review zonder uitnodiging
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Antwoord van PrintNinja

Good Morning Seraphina!

We believe this review was intended for a different business. We did a thorough dive into our system, and we could not find your name in any of our records. We did reach out via Trustpilot for more information regarding your order, but no additional information was provided. If you have a record or receipt of your order with us, please reach out to customerservice@printninja.com, and we can continue this conversation.

Thank you!

Beoordeeld met 5 van de 5 sterren

PN has done it again!

Ever the consummate professionals, Print Ninja has produced another great run of my kids book series! Big thanks to Laura & Jen for another stellar job! 🙌🏼🙏🏼🥳

27 oktober 2025
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Antwoord van PrintNinja

Good Morning Dave!

First and foremost...4 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. We agree Laura and Jen are incredible at what they do and truly show how much they care. They both have a bit more pep-in-their-step when they see a new order come in from you, so thank you for always being so gracious and kind to work with. Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next for you!!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Prompt clear communications

Prompt clear communications, from initial estimate to changes needed on formatting the layout (my mistake).
My first childrens picture book. Super excited to see it in print, placing 2nd order soon.

1 november 2025
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Antwoord van PrintNinja

Good Morning Tonya!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Campbell when the time comes for the 2nd project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Print Ninja is always a joy to work…

Print Ninja is always a joy to work with.
From the design and file submission phase all the way through the delivery, they are professional and helpful. All of my questions were answered in a timely fashion, and the guides for file prep on their site are extremely detailed and helpful.
The books arrived safely, packed thoroughly to prevent any damage. Print Ninja's packing is hands-down the best I've ever seen from a printer.
To top it all off, my books turned out GORGEOUS. Better than I could have hoped. They had a combination of cover coatings, spot UV, and even painted edges. I was blown away by how well all these add-ons turned out.
I highly recommend using Print Ninja to anyone printing comics and graphic novels.

25 september 2025
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Antwoord van PrintNinja

Good Morning Tyrell!

We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are consistently updating our setup guides and tutorials to better serve our visual learners, so thank you for calling that out. We pack our orders as we would our own - exceptional care is necessary to ensure safe travel as much as possible. We agree the project is STUNNING in person. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Generally quick and great communication…

Generally quick and great communication overall. I would have appreciated a little more insights into vacation schedule for the printer a little further in advance, but it all worked out.

25 oktober 2025
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Antwoord van PrintNinja

Good Morning Greg!

We are so happy to hear your first time partnering with us was a success! You can always count on us for quick, thorough, and kind communication throughout the process. It looks like we put up the Mid-Autumn Festive closure notification about 2-weeks before its arrival on the website and in all email signatures. We will absolutely look forward to increasing that time, so thank you for bringing it to our attention! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Customer

Delivered on time

31 oktober 2025
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Antwoord van PrintNinja

Good Morning Aaron!

We are so happy to hear your first time partnering with us was a success! Excellent news that the project was delivered within your turnaround time estimate. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

A lot of personal involvement

A lot of personal involvement. I was helped every step of the way by people who understood the process very well. I got my first prototype in a timely fashion and will be ordering from here in the future

31 oktober 2025
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Antwoord van PrintNinja

Good Afternoon Lonnie!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

My art came out great

My art came out great, fast proof checking, smooth shipping process

23 oktober 2025
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Antwoord van PrintNinja

Good Morning Ji!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick and thorough prepress. Happy to hear the shipping was smooth sailing as well. We are so happy you found us! Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Excellent quality finished product!

Excellent quality finished product!

Amazing customer service and attention to detail!

27 oktober 2025
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Antwoord van PrintNinja

Good Morning Lesley!

We are so happy to hear your second time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that offset quality stunning?! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives, and we can't wait to see what's next!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Great customer service including timely…

Great customer service including timely communication. You delivered to expectations.

25 oktober 2025
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Antwoord van PrintNinja

Good Afternoon Kenneth!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what you have coming next!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

very responsive and assisted us in…

very responsive and assisted us in getting our large print order from China.

25 oktober 2025
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Antwoord van PrintNinja

Good Afternoon Chuck!

First and foremost...7 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Laura when the time comes for a new project or re-order.

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Very satisfied

This was my first ever comic book project, and despite being new, the entire process was made very simple and easy. PrintNinja patiently answered all my questions and helped me every step of the way. I'm very happy with my product and will definitely be returning to them again!

25 oktober 2025
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Antwoord van PrintNinja

Good Afternoon Ennawynn!

We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Amazing Staff and quality

I really enjoyed how everyone helped me out and made sure my comic came out perfectly. As someone who hasn't printed before, this was a really informative and easy process thanks to the staff and company resources/articles. The turnaround time and quality was also incredible. I would definitely buy from here again.

20 oktober 2025
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Antwoord van PrintNinja

Good Morning Kailey!

We are so happy to hear your first time partnering with us Domestically was such a success! You can always count on us for thorough and kind communication throughout the process. We are so happy you also found the tutorials and resources to be very helpful. Isn't that digital offset quality outstanding?! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, fast printing. Overall amazing and I’d recommend print ninja to anyone trying to print zines

20 oktober 2025
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Antwoord van PrintNinja

Good Morning Sophie!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are happy the turnaround time met expectations as well. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Wonderful work with PrintNinja

Wonderful work in customer service, very great staff, and the book quality is amazing. The colors of the book turned out so vibrant and eye-catching, and the paper quality is strong and sturdy for flipping through pages while reading.

10 oktober 2025
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Antwoord van PrintNinja

Good Afternoon Kayla!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that digital offset quality outstanding?! We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

my very first publication with fabulous result

Was my very first ever publication and I feel so proud of myself of the end result. Of course PrintNinja was there to help me on from my partner Sam who was helpful and patience to me all the time, the videos all was great help.

5 oktober 2025
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Antwoord van PrintNinja

Good Morning Sergio!

We are so happy to hear your first time partnering with us Domestically was such a success! We agree Sam is exceptional at what he does, and you can always count on the same level of service every time you partner with us. Thank you for the shout-out regarding the video tutorials as well!! We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

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