PrintNinja Reviews 

1.577
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

I had a great experience working with PrintNinja to produce my Aetas Draconis playing card decks. This was my first time producing a custom deck, and it was an ambitious project with custom artw... Toon meer

Beoordeeld met 5 van de 5 sterren

Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Fantastic customer service. Very responsive and great help. I didn’t know about the paper sample pack before ordering and maybe that’s a research error on my behalf, but I do I wish this was more fron... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fabrikant
  2. ook in
  3. Boekwinkel
  4. Business to Business-service
  5. Hobbywinkel

Over PrintNinja

Geschreven door het bedrijf

Since launching in 2009, PrintNinja has printed over 18 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.

PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.

Here’s how we do it:

Our American Office:

We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.

Our Chinese Office:

We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.

Our Logistics Experience:

We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.

Our Size:

This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?

We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.

We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.

Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.

International Offset Printing, Made Easy:

It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.

Why Print With PrintNinja?

Geschreven door het bedrijf


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

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4,7

Alle reviews

(1.577)

71 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

my very first publication with fabulous result

Was my very first ever publication and I feel so proud of myself of the end result. Of course PrintNinja was there to help me on from my partner Sam who was helpful and patience to me all the time, the videos all was great help.

5 oktober 2025
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Good Morning Sergio!

We are so happy to hear your first time partnering with us Domestically was such a success! We agree Sam is exceptional at what he does, and you can always count on the same level of service every time you partner with us. Thank you for the shout-out regarding the video tutorials as well!! We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Great!!

Great company that was easy to work with! Price wasn't crazy and my books came out great! I also really loved that the person who packed my books (Michael, you did great!) drew a doodle on the sticker of who it was packed by. I loved it!

10 oktober 2025
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Good Afternoon Lori!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for top-tier quality for a competitive price. Thank you for the Michael shout-out as well!! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

The customer service was FANTASTIC

The customer service was FANTASTIC. Huge shoutout to Campbell Royales for all of their help. The final prints are great quality and well priced! Definitely going to be returning for future projects.

28 september 2025
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Antwoord van PrintNinja

Good Afternoon Gray!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We agree Campbell is incredible at what they do and truly shows how they care with all of their clients. We are so happy you found us! Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Great for First-Time Printing Experience

Fantastic experience. This was my first time ever having something professionally printed, and they helped in every step of the way to ensure the product (a custom-made coloring book) was what I envisioned it would be. I seldom leave reviews, but was impressed enough by this experience that I felt I should spread the word to other first-time folks who may want to have a project printed professionally but don't know where to start.

24 september 2025
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Antwoord van PrintNinja

Good Morning Claire!

We are so happy to hear your first time partnering with us Domestically - and first time printing period - was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We understand the process can seem daunting upfront, so we are always willing to take the time to walk you through the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Consistently Great

After working with PrintNinja multiple times I knew that they would always deliver high quality products with every project I've had.

26 september 2025
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Antwoord van PrintNinja

Good Morning Lucy!

First and foremost…3 Domestic orders with us now. That is fantastic! We thank you so much for your trust and partnership. Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what you have coming next!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Really excited about the results

Really excited about the results. The cost to quality was fantastic and looking forward to my next porject with Print Ninja.

20 september 2025
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Antwoord van PrintNinja

Good Morning Matt!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for excellent quality for a reasonable cost. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Print Ninja is 2/2 for my books

Print Ninja is 2/2 for my books. They've printed my books perfectly on both occasions. This is probably the best printer for graphic novels and comics, in my opinion.

20 september 2025
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Antwoord van PrintNinja

Good Morning George!

We are so happy to hear your second time partnering with us Domestically was such a success! Thank you for the compliment, and we are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what you have coming next.

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Reliable High Quality

Print Ninja has been a reliable manufacturer for us for almost a decade. The options available and the quality of print are always amazing. Areas for improvement are shipping times (although they are pretty great considering the state of things) and price (though I understand that professional quality demands a professional price). I have never regretted working with Print Ninja and I will be back in the future.

25 september 2025
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Antwoord van PrintNinja

Good Morning Luke!

We are so happy to hear your newest print run was such a success! You can ALWAYS count on us for top-tier quality and transparency. Unfortunately, we don't have access to faster transportation means from China to the US - freighter ship being the only option outside of air shipping. Please be assured that we consistently adjust and check our pricing to maintain cost efficiency and fairness. Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what is coming next.

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Great printer.

Great communication from every member of the team. I'm very happy with how the comics turned out and look forward to printing with them again.

7 september 2025
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Antwoord van PrintNinja

Good Morning Antonio!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

The Colors Popped!

I printed 2 issues and a graphic novel, and they both came out great! I was wowed by the colors. They were the thing I was most anxious about but they really popped, especially on the issues. A small number of the copies had tiny printing artifacts, but I've worked in print production, so I know this is pretty common with any printer.

19 september 2025
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Antwoord van PrintNinja

Thanks, Luther! We appreciate you taking the time to leave us some feedback. Glad to hear that you are happy with your final product.

Beoordeeld met 5 van de 5 sterren

Barricade Brigade reorder

The reorder full run went as smoothly as I could have ever expected. Margaret made using previous files and skipping the proof step a possibility saving us a couple day's time on top of getting excellent customer service and a great final product!

18 september 2025
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Antwoord van PrintNinja

Thanks for your review Kris! You are always in good hands when Margaret is working on your order. Thanks for your business.

Beoordeeld met 3 van de 5 sterren

The quality of the printing is…

The quality of the printing is wonderful - the comics are beautiful, and I am extremely pleased with the final product.
Unfortunately, I was disappointed at the lack of transparency and uncommunicative nature of the support staff. Throughout the entire process, I only received a single email per business day from my project manager or customer support; even when I would write multiple emails, I never got a response until the next day. Because of this slow response time, I wasn't guaranteed delivery on time for my event, which then forced me to order 2nd day air shipping for some of the books just to ensure I would have them in time. But then the rest of the order was delivered in time anyway, meaning I paid extra for expedited shipping...that I didn't actually need, but was led to believe I would because the timeline was so vague and obscure.
I wish I had a better experience, because the price and quality cannot be beat. If you are not on a deadline and can afford to wait and have a relaxed printing schedule, this would be the perfect company to go with - incredible quality and top-shelf printing. Unfortunately, I was on a deadline and it was a very stressful experience with no assurances and very little communication with the team.

4 september 2025
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Antwoord van PrintNinja

Good Morning Brian!

We are thrilled to hear you are happy with the quality of your comic books! That digitial offset quality is stunning. We are sorry to hear your expectations were not met in terms of communication. We never want a stressful experience! We can confirm the turnaround time - on average - for responses was one business day for this project. If we are able to respond quickly - please know we absolutely will! - however, during times of high volume, email responses can take one business day. We are transparent about this on our website, but we do apologize if this was not more clear. We hope you can understand that guarantees can never be provided when it comes to shipping. Factors outside of our hands can impact shipping time (weather, carrier delays, holiday closures, etc). Regardless, Laura will be reaching out ASAP regarding your frustrations with the shipping.

We thank you for taking the time to compliment the quality!

Beoordeeld met 4 van de 5 sterren

The managers on the project were great

The managers on the project were great! Im not a fan of the PDF / Adobe Acrobat preview process. Too many potential tech problem with Acrobat. It puts too much resposnisbility on the customer, and not enough on PN. Ex: There was a print set up error in my first order, (not shown in the PDF preview).

31 augustus 2025
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Antwoord van PrintNinja

Good Afternoon Sean!

We agree that Laura and Jen are amazing at what they do - thank you so much for that positive feedback! We will take in your feedback about the electronic review process. We are always open to new ways to improve our processes. Laura will be reaching out as soon as possible in regards to your noted error in your prototype run. Please be on the lookout for an email from her!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Amazing As Always

Have not had a single issue since working with print ninja and again, I can not emphasize enough that it's AMAZING to have a domestic option so I can order smaller quantities and receive them much faster. PERFECT for what I am doing with my business and I can not recommend this option enough!

5 september 2025
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Antwoord van PrintNinja

Good Morning Christopher!

HOLY HALLOWEEN! 15 orders with us now...that is so, so incredible. We may be a broken record, but your trust and partnership mean EVERYTHING to us. We opened our Domestic service for this exact reason....to be able to offer more flexibility on quantity for our customers. Happy to hear (and see!) it is working out perfectly for your business. Please don't hesitate to reach out to Maggie when the time comes for a new project. Jen (in particular) can't wait to see what is coming in the Halloween months!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Working with PrintNinja, A DREAM!

Working with PrintNinja.. I will never go back to other printers..

Every year my performance troop creates a magazine that we use for merch sales and fun barter items at some of our larger festivals. Not only did print Ninja save us money, they also saved me many headaches. Compared to other printing companies, I spent a few hundred less than I would have elsewhere, got double my order than I would’ve gotten elsewhere, and everything was shipped within a week.

The proof process was extremely easy and even though I was a little confused at first, my assigned print employee was extremely helpful and clear.

I will definitely only be working with this company from now on when it comes to printing magazines and booklets!

6 september 2025
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Antwoord van PrintNinja

Good Morning Faye!

We are so happy to hear your first time partnering with us Domestically was such a success! We strive to ensure the best quality possible for a reasonable price point. Happy to hear the project arrived quickly and safetly as well. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new magazine. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

PrintNinja Is My Go-To Printer

Love being able to talk to a professional about the nuances of the project and not a machine. I also appreciate the thorough explanation of the proofing process and recommended changes. Will definitely be ordering though them again for upcoming projects.

5 september 2025
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Antwoord van PrintNinja

Good Morning Nicholas!

First and foremost…3 Domestic orders with us now. That is fantastic! We thank you so much for your trust and partnership. You can always count on real-life human interaction - crazy we have to say that, right?! Our prepress team will always take the time to thoroughly clarify or explain anything you are unclear on. Please don't hesitate to reach out to Maggie when the time comes for a new project. We can't wait to see what is coming up next!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren
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Antwoord van PrintNinja

Good Afternoon Andrea!

First and foremost...15 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. We always strive for ease of the overall experience and delivery process, so we are happy to hear we are making good on that! Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Working with Print Ninja was a…breeze!

Working with Print Ninja was a wonderful experience. They always got back with me with questions that I had. They printed my book so quickly and promptly mailed it to me. The price was very reasonable.

24 augustus 2025
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Antwoord van PrintNinja

Good Afternoon Amy!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We will continue to provide top-tier quality for a competetive price. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Easy, Honest, Fast, Helpful!

I had a small company project to complete for an in-house catalogue - the team at PrintNinja was so helpful in guiding me through the process, and when some images were below-grade they expressed an honest expectation and I am beyond satisfied with the completed project! It's much better than I expected and I am so grateful that they were so honest and helpful. I plan on using their services again very soon thanks to their team, their prices, and their quick turnaround time.

30 augustus 2025
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Antwoord van PrintNinja

Good Afternoon May!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Our prepress team will always lead with transparency and let you know any technical issues. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

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