A cheap con operation in which people fill out a request for a private charter, but instead they get rung by salesmen trying to sell them fractional ownership in planes. Avoid at all costs. Cur... Toon meer
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Lees wat reviewers zeggen
Thank you Eric Callahan for for help with our booking, many questions, perfect size jet, and follow-up. We flew our 90 year old Dad -(hadn't flown in 20 years) the pilots were amazing, made him fee... Toon meer
Bedrijf heeft geantwoord
Avoid like the plague, terrible customer service, disorganised and don’t respond to calls or emails. I had a very bad experience dealing with them. Maybe the good reviews on here had a different count... Toon meer
Tried this service twice and still no response from them. For the first request, they sent a generic reply email and I provided more info for the flight .. it's still showing 0 days Awaitin... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The leading booking service for global private jet charter.
Contactgegevens
134 Hatfield Road, AL1 4HY, St Albans, Verenigd Koninkrijk
- +44 (0)20 7100 6960
- enquiries@privatefly.com
- www.privatefly.com
1,9
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966 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
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Excellent from start to finish
Excellent service, plane and superb crew. A very friendly, slick team.
We have used previously and will use again.
From planned flights to last minute bookings the service is seamless.
Thank you very much.
26 augustus 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you very much for this review of our service. It was a pleasure to work with you!
Best wishes,
Matt Barber
Head of Flight Team
Fabulous flight with our 3 children
Fabulous flight with our 3 children. New plane and great pilots . Would really recommend PrivateFly.
15 augustus 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you Lynn for leaving us this review. It was such a pleasure to arrange the flight for your family and I hope we can work with you again.
Best wishes,
Matt Barber
Head of Flight Team
Great flight on Phenom 300
PrivateFly team performed well under pressure - last minute technical issue with assigned plane entailed a minimal delay. Aircraft was replaced by an identical one with an excellent crew - very reliable service. Passengers had perfect experience.
14 augustus 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you for the review - it's much appreciated!
Best wishes,
Matt Barber
Head of Flight Team
Absolute exceptional service from start…
Absolute exceptional service from start to finish. gianluca is exceptional. Here is now my go to for all future flights.
10 augustus 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you Michael. We really appreciate this great review and look forward to working with you again soon.
Best wishes,
Matt Barber
Head of Flight Team
Used for the first time recently and…
Used for the first time recently and was very pleased with the professionalism and helpfulness of everyone I spoke to at PrivateFly. They kept me well informed and I would have no hesitation in recommending them. Great service, many thanks again for all of your help.
4 augustus 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you very much indeed for this great review - it's much appreciated and great to know that you enjoyed our service.
Best wishes,
Matt Barber
Head of Flight Team
Another perfect flight
Seamless travel, in the lap of luxury!
2 augustus 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you for this review David - much appreciated!
Best wishes,
Matt Barber
Head of Flight Team
My first time in a private jet and my…
My first time in a private jet and my first time using Private Fly - both experiences were amazing. Would highly recommend Private Fly as they were great and sorted everything to make the trip very special!
28 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you very much for leaving us this review James. It was our pleasure!
Best wishes,
Matt Barber
Head of Flight Team
Dear Filippo
Dear Filippo
Sorry for the later reply. The flight was fine and smooth especially for our sick boy. The crew were very kind and polite They were very understanding given our situation. Ollie was excellent right from the start. I thought that was very kind of Ollie to come and meet us at the airport to see that everything runs smooth. The service was second to none.The crew helped us through out the journey and informed us of what was happening. We couldn't hold clapping our hands for them when we touched mallaga.we are happy to recommend you to friends and family and to use you again. Please pass our gratitude to Ollie and the crew.
Kind regards
David Mandabva and family
27 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you David for leaving us this review of your flight. We were happy to help and send our very best wishes to you and the family.
Matt Barber
Head of Flight Team
Fabulous service in every respect.
Fabulous service in every respect. The handling at both Lydd and Seville were smooth and simple. The planes were comfortable, crew very efficient and personable and on board catering was great. The handling of the hire car in Seville airport was the icing on the cake. Fabulous. The only way to travel !
27 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you Vyvienne for this great review - it was our pleasure to arrange the flight to Seville for you.
Best wishes,
Matt Barber
Head of Flight Team
Excellent
Thank you for the first class service that we received today. The flight was smooth and the crew was excellent. The communication with you and PrivateFly was also perfect. Nicholas was always totally helpful.
Thank you very much for all of your help.
27 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you for leaving us this great review - it is very much appreciated.
Best wishes,
Matt Barber
Head of Flight Team
Seamless professional service in the…
Seamless professional service in the air and on the ground. Great crew.
24 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you David for leaving us this review - great to have this excellent feedback.
Best wishes,
Matt Barber
Head of Flight Team
Excellent and prompt service at every…
Excellent and prompt service at every level
21 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you for this review - it is much appreciated!
Best wishes,
Matt Barber
Head of Flight Team
Très bonne expérience avec PrivateFly…
Très bonne expérience avec PrivateFly sur des vols en France.
Contacts aimables, délais de réponse rapides et bonne organisation des vols, horaires respectés, informations transmises en temps réel.
Je recommande!
15 juli 2020
Review zonder uitnodiging
Thank you PrivateFly for organizing our…
Thank you PrivateFly for organizing our flight last moment. We received an offer very quickly. The service and communication were fantastic. Very reliable partner.
15 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you Victoria for leaving us this great review. It was our pleasure to help!
Best wishes,
Matt Barber
Head of Flight Team
We took our first private jet last week…
We took our first private jet last week with PrivateFly because of the Covid situation. This might have been the best thing to come out of this situation. What a game changer it was traveling with them. The plane was very nice and the pilots had great attitudes. Lauren arranged everything for us and was on top of it every step of the way. We will be using PrivateFly again!
14 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thanks Steve - we're very grateful for the review.
Best wishes,
Matt Barber
Head of Flight Team
We have used PrivateFly two times till…
We have used PrivateFly two times till now, and every time, they amazed us with their excellent service, communication and attention to details. The service was faultless and I will definitely recommend anyone to them. We will be using them again.
7 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you Rashid for this great review. It is always a pleasure to work with you.
Best wishes,
Matt Barber
Head of Flight Team
Outstanding service
I recently booked PrivateFly to repatriate my family from South Africa. From the first enquiry through the safe delivery of all passengers at their destination, PrivateFly was outstanding. The way Nick and his team approached this complex engagement was as if their own family was on the flight.
In an industry that demands exemplary service, they are the very best and cannot recommend them highly enough.
6 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you Nicholas, it was a pleasure to arrange the flight for you and your family and we really appreciate this great feedback.
Best wishes,
Matt Barber
Head of Flight Team
Amazing experience
PrivateFly were extremely careful, prvided non-stop assistance and took care of all seven passengers on the Private Jet. I will recommend PrivateFly to anyone who wants to expereince this kind of high level services. The staff are real professionals.
Thank you, PrivateFly!
Siana,
Ingentics Ltd.
6 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you Siana - we appreciate that review very much. It was a pleasure to work with you.
Best wishes,
Matt Barber
Head of Flight Team
excellent experience from booking…
excellent experience from booking through arrival. professionally operated with first rate service. highly recommend.
5 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you for leaving us this review Michael. It's great to have such excellent feedback and I hope we can work with you again soon.
Best wishes,
Matt Barber
Head of Flight Team
All excellent
5 juli 2020
Review zonder uitnodiging
Antwoord van PrivateFly
Thank you for the review - much appreciated!
Best wishes,
Matt Barber
Head of Flight Team
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