Visiting the staff at Pro Cook Bideford, could not be more different from a 2* review left by Patrick in Aug. The two 'mature' lady assistants are half the reason I go in so often. They are both knowl... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 17 Affinity Devon, Clovelly Road, EX39 3DU Bideford, GB
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Lees wat reviewers zeggen
Friendly patient staff who were able to answer all my questions. Gave good advice to make correct purchase. Nice to get your purchased wrapped up makes it feel just that bit more expensive.
Bedrijf heeft geantwoord
Staff are helpful and attentive. Excellent service every time. Products are always good value and suitable for their purpose.
I'm a big fan of ProCook. I started buying online and was very pleased with the quality. But now I've found the shops and can get to really explore what they have. Staff are always very helpful and kn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 17 Affinity Devon, Clovelly Road, EX39 3DU, Bideford, Verenigd Koninkrijk
4,9
Uitstekend
790 reviews
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Total satisfaction assistants were very helpful and…
The assistants were very helpful and friendly, giving good advice about the products we were interested in. The store was extremely well stocked and we were able to purchase exactly what we wanted.
30 maart 2026
Antwoord van ProCook - Bideford
We're happy to hear that our assistants were helpful and friendly, providing good advice, and that you were able to purchase exactly what you wanted from our well-stocked store. We appreciate your positive feedback.
Antwoord van ProCook - Bideford
We appreciate you letting us know about our excellent customer service and helpful advice; it means a lot to our team.
Staff really helpful once I explained what I was looking for she showed me the items
Staff really helpful
3 april 2026
Antwoord van ProCook - Bideford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
The staff were attentive
The staff were attentive, knew the products and advised really well without being pushy. We purchased exactly what we wanted but an upgraded version. Really happy with the service we received
2 april 2026
Antwoord van ProCook - Bideford
We're so glad to hear that our staff were attentive and knowledgeable, guiding you to the perfect upgraded product! We appreciate your kind words about the service you received.
Knowledgeable and helpful staff
Wanted some advice on the different materials that the baking trays were made from. The staff were extremely helpful, friendly and a joy to talk with.
The products are of super quality and a reasonable price
2 april 2026
Antwoord van ProCook - Bideford
We're delighted to hear that our staff were helpful and friendly when you needed advice about our baking trays. We appreciate you noting the super quality and reasonable price of our products. Thank you for your positive feedback.
Helpful and friendly staff
2 april 2026
Antwoord van ProCook - Bideford
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Very helpful assistant with her…
Very helpful assistant with her knoledge could show me and explain the before an after care of the product i brought.
2 april 2026
Very helpful staff and everything laid…
Very helpful staff and everything laid out clearly and easy to locate anything I was looking for. The discount was also much appreciated!
1 april 2026
Helpful and friendly staff
Helpful and friendly staff. Answered my questions and helped me to my car with a heavy item.
30 maart 2026
The staff were helpful and friendly
The staff were helpful and friendly. The shop is well laid out and we enjoyed browsing.
26 maart 2026
Antwoord van ProCook - Bideford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and friendly and enjoyed browsing.
Staff were fantastic
Staff were incredibly helpful and friendly. Products were great value.
28 maart 2026
Friendly knowledgeable and polite…
Friendly knowledgeable and polite service.
Nicely designed and lovely to use wine glasses.
27 maart 2026
Antwoord van ProCook - Bideford
We appreciate your positive feedback; we are so happy you found our staff friendly and the store clean and tidy!
Good Service, Reasonable Prices
Customer Service was good in store. Products have been good so far.
Prices seemed reasonable, could easily see them charging a little more.
22 maart 2026
Antwoord van ProCook - Bideford
We appreciate your feedback and are so glad to hear you had a positive experience with our customer service. It's great to know you're happy with the products and prices.
Very helpful staff.
17 maart 2026
Great choice of product
Great choice of product, very helpful friendly and knowledgeable staff
12 maart 2026
Antwoord van ProCook - Bideford
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our product choices and helpful staff.
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