Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
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Lees wat reviewers zeggen
I just want to say a big thank you to the man who found a small grey card holder in Westcotts Green with my debit card and cash in it and handed it into HSBC. I lost it on the way home while getting o... Toon meer
Bedrijf heeft geantwoord
It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... Toon meer
Staff were helpful and found me what I needed. No pressure, just useful guidance to help me make my own decision. Love the products and selection in store.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Verenigd Koninkrijk
4,7
Uitstekend
383 reviews
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Professional and approachable staff
15 maart 2026
Antwoord van ProCook - Bracknell
We appreciate you letting us know our staff was professional and approachable; it means a lot to our team.
Antwoord van ProCook - Bracknell
We appreciate you sharing that you received professional guidance on our products; it means a lot to us!
The three items I bought were good…
The three items I bought were good value and well made. However the service I got was a bit offhand and not up to the usual standard. Disappointing and almost rude service.
17 maart 2026
The young man i spoke to was extremely…
The young man i spoke to was extremely pleasant and friendly as he explained the different paring knives on display.
15 maart 2026
Service was not great
Service was not great
Plus I purchased the wrong items as I was told false information!!
13 maart 2026
Antwoord van ProCook - Bracknell
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Quick and efficient service.
10 maart 2026
Lovely shop
Lovely shop, very clean and welcoming. I love visiting when in town. Staff are always friendly and helpful
5 maart 2026
Antwoord van ProCook - Bracknell
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our shop lovely, clean, and welcoming, and our staff friendly.
Antwoord van ProCook - Bracknell
We're happy to hear that our team quickly understood your needs. Thank you for sharing your positive experience with us!
Great product
1 maart 2026
We bought two items
We bought two items, the staff were pleasant and polite on both occasions. One item had to be returned as it didn't fit our requirements on getting it home. There was no problem at all to return the item.
23 februari 2026
Antwoord van ProCook - Bracknell
We're happy to hear that our staff were pleasant and polite during your visits. We appreciate your feedback and are glad the return process was easy for you. Thank you!
Good products and friendly people
Good products and friendly people. Bright shop and easy to find what you are looking for
28 februari 2026
Antwoord van ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our products, shop, and found our staff friendly.
Good quality products and knowledgeable…
Good quality products and knowledgeable staff
24 februari 2026
Antwoord van ProCook - Bracknell
We appreciate your positive feedback on our good quality products and knowledgeable staff; we are so happy you enjoyed them!
Antwoord van ProCook - Bracknell
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Fantastic range of cookware
Fantastic range of cookware. Very good quality. Really helpful staff
20 februari 2026
Antwoord van ProCook - Bracknell
We appreciate your positive feedback. We are so happy you enjoyed our cookware and found our staff helpful. Thanks for taking the time to share.
Friendly and helpful staff
14 februari 2026
Antwoord van ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Antwoord van ProCook - Bracknell
We appreciate you letting us know our staff is receptive and reliable; it means a lot to our team that you had a great experience.
Great experience
Store assistant was friendly and helpful and great range of products. Store was well presented and easy to find items.
17 februari 2026
Antwoord van ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our store well-presented and easy to find items, and that our assistant was friendly and helpful.
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