Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
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Lees wat reviewers zeggen
I just want to say a big thank you to the man who found a small grey card holder in Westcotts Green with my debit card and cash in it and handed it into HSBC. I lost it on the way home while getting o... Toon meer
Bedrijf heeft geantwoord
It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... Toon meer
The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Verenigd Koninkrijk
4,7
Uitstekend
388 reviews
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Helpful staff
11 december 2025
Assistant was helpful
Assistant was helpful and suggested a good value option for a Wok. Very helpful and the pans were good value and well finished.
10 december 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Reasonably priced sharp knife
Ideal paring knife at a fair price. I've a few of these and they are great.
9 december 2025
Antwoord van ProCook - Bracknell
We're happy to hear that you find our paring knife ideal and fairly priced. We appreciate you sharing that you find them great! Thank you for your positive feedback.
Antwoord van ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Informative and helpful staff!
The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.
Nice shop with good products.
16 november 2025
Antwoord van ProCook - Bracknell
We're delighted to hear that our staff were friendly and informative when you were looking for a kitchen knife. We're glad they provided helpful advice. We appreciate your feedback about our shop and products!
We wanted to buy some knives
We wanted to buy some knives. Impressed with the security. We’re able to try different knives for their weight. Also bought some scissors. Good helpful staff
11 november 2025
Antwoord van ProCook - Bracknell
We're happy to hear that you had a positive experience selecting knives and scissors! It's great you felt secure and found our staff helpful while testing the knives' weight. Thanks for your feedback!
Very helpful staff and quick service
11 november 2025
Antwoord van ProCook - Bracknell
We appreciate you letting us know our staff was helpful and our service was quick! We are so happy to hear it.
They were very helpful and plight.
14 november 2025
Antwoord van ProCook - Bracknell
We're happy to hear that our team was helpful and courteous! Thank you for your positive feedback.
Excellent Service
The staff were helpful in store. The aftersales online was easy to use and the small problem I had with the dinner service was resolved straight away and new plates were received in a day or so. Excellent service.
9 november 2025
Antwoord van ProCook - Bracknell
We're happy to hear that our in-store staff were helpful. It's great to know that our online aftersales service was easy to use and that the issue with your dinner service was resolved quickly. We appreciate your feedback!
Antwoord van ProCook - Bracknell
We appreciate your positive feedback! We are so glad you were satisfied with our great service and quality products!
Nice selection of good quality products…
Nice selection of good quality products and helpful staff
9 november 2025
Antwoord van ProCook - Bracknell
We appreciate your positive feedback. We are so happy you found a nice selection of good quality products and helpful staff.
Everything is OK until I went to the…
Everything is OK until I went to the tilt staff take longer because the price tag is different, there is a difference of 2 pounds, in display it's 20 pounds then when they scan in the tilt went to 22 pounds
And staff asked me if I want to still buy the item I decided to get tge item because I don't more time to come back in the shop and we live 30 minutes away feeling dissapointed because whatever will be in the display should be follow on that day 2 staff can not nake decision . They should be careful when they put the display price it's clear written up fir 20 pounds . To make the transaction ok I decided to pay the what's ever in the tilt price is
3 november 2025
Antwoord van ProCook - Bracknell
We appreciate you bringing this pricing discrepancy to our attention. We're sorry the displayed price differed from the till price, and for the inconvenience this caused. We will review our pricing procedures to prevent this from happening again. Thank you for your feedback.
Antwoord van ProCook - Bracknell
We're happy to hear that you found our staff member to be knowledgeable and confident. We appreciate your positive feedback.
Selection is excellent and staff very…
Selection is excellent and staff very helpful. The Christmas tableware is gorgeous
5 november 2025
Antwoord van ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our excellent selection and helpful staff.
Lovely helpful staff
28 oktober 2025
Antwoord van ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Time and patience in helping and…
Time and patience in helping and advising me on which product to purchase. I was not rushed or forced into anything
29 oktober 2025
Antwoord van ProCook - Bracknell
We're so happy to hear that you felt supported in choosing the right product. We appreciate your feedback regarding our team's patience and helpful advice!
Antwoord van ProCook - Bracknell
We appreciate you taking the time to leave us a review! We're so glad you consistently enjoy our service.
Antwoord van ProCook - Bracknell
We appreciate your positive feedback! We're delighted you appreciate our product selection; it means a lot to us.
Antwoord van ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy you found our shop friendly and helpful and liked our products.
Range of pans great
Range of pans great. Made choosing easy as the price range was good as well.
25 oktober 2025
Antwoord van ProCook - Bracknell
We appreciate you taking the time to leave us this review. We're so happy to hear that you found a great pan within your price range.
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