ProCook - Bracknell Reviews 

421
•
TrustScore 4.5 uit 5

4,7

Unit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB

•

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Beoordeeld met 5 van de 5 sterren

A lovely atmosphere when I was just looking aimlessly a gentleman came and asked if I needed any help ... he was very helpful and knowledgeable and knew exactly what product would be best for me. A v... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lovely helpful stafff despite my lack of vocabulary. 😁 Found an item online but not instore but staff were helpful and i walked away appreciative. Will shop again in near future

Beoordeeld met 5 van de 5 sterren

Well appointed, immaculate store with particularly friendly, attentive and helpful staff (Bracknell). ProCook products are always of exceptionally high quality. Their cast-iron cookware is second-to-n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kookwinkel

Geschreven door het bedrijf

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Geschreven door het bedrijf

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contactgegevens

  • Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

421 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(421)

25.464 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good service

Good service. Good quality products

7 januari 2026
Logo ProCook - Bracknell

Antwoord van ProCook - Bracknell

We appreciate your positive feedback! We are so happy you enjoyed our good service and the quality of our products.

Beoordeeld met 5 van de 5 sterren

Nice shop in Bracknell, quality items

Nice shop in Bracknell. Helpful and friendly service. Good quality items with good warranty fairly priced for quality

5 januari 2026
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Antwoord van ProCook - Bracknell

We're so happy to hear you enjoyed our shop in Bracknell! We appreciate you mentioning our helpful service and good quality items that are fairly priced.

Beoordeeld met 1 van de 5 sterren

customer service

customer service
did not offer to pack items

16 december 2025
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Antwoord van ProCook - Bracknell

Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store

Beoordeeld met 4 van de 5 sterren

A great selection of kitchen goods hard…

A great selection of kitchen goods hard to find in most shops.
It was a nightmare trying to get a printed receipt. Took the guy ages to try and do this.

16 december 2025
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Antwoord van ProCook - Bracknell

We're glad you found unique kitchen goods. We regret the difficulty you experienced obtaining a printed receipt and will review our procedures to improve this process.

Beoordeeld met 5 van de 5 sterren

norbert

Friendly and very helpfull team.

14 december 2025
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Antwoord van ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

Great experience

Staff were very helpful and knowledgeable

12 december 2025
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Antwoord van ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

Great Shop

great products, helpful staff

11 december 2025
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Antwoord van ProCook - Bracknell

We appreciate your positive feedback regarding our great products and helpful staff; we are so happy!

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, could answer all my questions. Very well presented shop, very audibly

10 december 2025
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Antwoord van ProCook - Bracknell

We're happy to hear that our team was helpful and able to answer your questions! We appreciate your positive feedback regarding our shop's presentation.

Beoordeeld met 4 van de 5 sterren

Happy Shopper

Great service at an affordable price

14 december 2025
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Antwoord van ProCook - Bracknell

We appreciate your positive feedback. We are so happy you were satisfied with our service and affordable price.

Beoordeeld met 5 van de 5 sterren

Very good customer service

Very good customer service

12 december 2025
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Antwoord van ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

Reasonably priced sharp knife

Ideal paring knife at a fair price. I've a few of these and they are great.

9 december 2025
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Antwoord van ProCook - Bracknell

We're happy to hear that you find our paring knife ideal and fairly priced. We appreciate you sharing that you find them great! Thank you for your positive feedback.

Beoordeeld met 4 van de 5 sterren

Very helpful staff

Very helpful staff

16 november 2025
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Antwoord van ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

Informative and helpful staff!

The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.
Nice shop with good products.

16 november 2025
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Antwoord van ProCook - Bracknell

We're delighted to hear that our staff were friendly and informative when you were looking for a kitchen knife. We're glad they provided helpful advice. We appreciate your feedback about our shop and products!

Beoordeeld met 5 van de 5 sterren

We wanted to buy some knives

We wanted to buy some knives. Impressed with the security. We’re able to try different knives for their weight. Also bought some scissors. Good helpful staff

11 november 2025
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Antwoord van ProCook - Bracknell

We're happy to hear that you had a positive experience selecting knives and scissors! It's great you felt secure and found our staff helpful while testing the knives' weight. Thanks for your feedback!

Beoordeeld met 5 van de 5 sterren

Excellent Service

The staff were helpful in store. The aftersales online was easy to use and the small problem I had with the dinner service was resolved straight away and new plates were received in a day or so. Excellent service.

9 november 2025
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Antwoord van ProCook - Bracknell

We're happy to hear that our in-store staff were helpful. It's great to know that our online aftersales service was easy to use and that the issue with your dinner service was resolved quickly. We appreciate your feedback!

Beoordeeld met 4 van de 5 sterren

Great range of quality products

Great range of quality products, great service

9 november 2025
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Antwoord van ProCook - Bracknell

We appreciate your positive feedback! We are so glad you were satisfied with our great service and quality products!

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