Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Toon meer
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Toon meer
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Verenigd Koninkrijk
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van ProCook - Cannock
We appreciate you sharing that our in-store team was amazing; we are so happy you enjoyed that!
Antwoord van ProCook - Cannock
We're so glad that you consistently have a great experience shopping with us. Thank you for taking the time to share your positive feedback!
Antwoord van ProCook - Cannock
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff at you branch in Cannock Designer outlet really Good
The staff at you branch in Cannock Designer Outlet were very helpful and knowledgeable and gave advice too.
Saucepans are lovely a bit heavy but looking forward to using them.
The Lady that serve was excellent and knew the products she was selling very helpful please thank her she is a credit to your company.
29 maart 2026
Visited your store a while ago and saw…
Visited your store a while ago and saw some really nice pans. Returned and purchased a roasting tray. All good thank you
27 maart 2026
staff were very helpful and very…
staff were very helpful and very knowledgeble on products - very refreshing !
25 maart 2026
Antwoord van ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and knowledgeable.
Antwoord van ProCook - Cannock
We appreciate you letting us know that our staff was friendly, helpful, and knowledgeable about the products.
Really love going into this shop
19 maart 2026
Antwoord van ProCook - Cannock
We appreciate your positive feedback; we are so happy you love going into our shop!
Really helpful lady in the store and…
Really helpful lady in the store and love our new sauspans.
22 maart 2026
Antwoord van ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy you found our team member helpful and love your new saucepans.
Antwoord van ProCook - Cannock
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I brought a pizza cutter the staff were…
I brought a pizza cutter the staff were friendly and very helpful
20 maart 2026
I do like the shop and the products
14 maart 2026
The staff were helpful and friendly
The staff were helpful and friendly, also the shop was inviting and had lots of great stock.
16 maart 2026
Antwoord van ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and our shop inviting with great stock.
Great service to complement the great…
Great service to complement the great prices. Got some amazing enamel cookware at a fraction of the cost of the famous French version and I'll bet I can cook my dishes equally badly in what I bought as I could the more expensive option.
15 maart 2026
Antwoord van ProCook - Cannock
We're glad you enjoyed your experience and found great value! It's wonderful to know our service complemented our prices, and we appreciate your positive feedback on the enamel cookware. Thank you!
Good range of products. Helpful store assistant.
Good range of products, nice store layout, clean and well lit. Asked one of the assistants for advice, which was readily given and accurate. A happy purchase.
10 maart 2026
Antwoord van ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed and that our staff were helpful with your purchase.
Antwoord van ProCook - Cannock
We're happy to hear you find great value in our long-lasting products and pricing. Thank you for your positive feedback!
Excellent service
Excellent service. The lovely lady gave me a lot of useful information and helped me to find everything I wanted
14 maart 2026
Antwoord van ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent service and found helpful information.
Excellent products
Excellent products. Not expensive but always do the job. Throw away all your old bit and bobs of knives and get just 3 or 4 of these.
8 maart 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.