I've shopped online and 2 of their stores recently. One item arrived broken and this was refunded no problem but it wasn't well wrapped for a mug so not surprising is was broken. Canterbury sto... Toon meer
Locatie
Wijzig locatieUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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Lees wat reviewers zeggen
Spent ages choosing the right knife months ago then recently lost it. After staring at dozens in the display cabinet trying to remember which one I bought before the staff said give me your email addr... Toon meer
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Toon meer
Wife and I were in Canterbury for the day. Passed by Pro Cook's store and decided to go in; we were in need of updating most of our pots and pans. Immediately greeted in a friendly and posi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Verenigd Koninkrijk
- 01227 953099
4,9
Uitstekend
346 reviews
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Antwoord van ProCook - Canterbury
We're happy to hear that you had an amazing experience with our customer service. Thank you for your positive feedback!
Antwoord van ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop and found our assistant helpful.
Great products at good prices
Great products at good prices, often with discounts. The shops are beautifully stocked and the people who work in them are always very helpful and courteous. Always a pleasure to visit ProCook!
1 maart 2026
Antwoord van ProCook - Canterbury
We're happy to hear that you find our products great and well-priced, especially with discounts. It's great to know you appreciate our beautifully stocked shops and helpful, courteous staff.
Antwoord van ProCook - Canterbury
We appreciate your positive feedback; we are so happy you enjoyed our fantastic shop and that our staff was helpful!
Valued customer
They are polite helpful and replace faulty items very quickly. They have good customer interaction and nothing is too much trouble you feel valued as a customer
27 februari 2026
Antwoord van ProCook - Canterbury
We appreciate you taking the time to share your thoughts. We're happy to hear that our team is polite, helpful, and quick to replace faulty items, and that you feel valued as a customer.
Friendly & knowegable staff
Friendly & knowegable staff who could answer my questions and advise 're best product.
26 februari 2026
Antwoord van ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We are so happy to hear that our staff was friendly, knowledgeable, and helpful.
The only shop that had the design of…
The only shop that had the design of butter dish ( flat bottom with dome cover) in white in Canterbury.
22 februari 2026
Antwoord van ProCook - Canterbury
We're happy to hear that you found the butter dish you were looking for in our shop. We appreciate you taking the time to leave us this positive feedback.
Very good product !
25 februari 2026
Antwoord van ProCook - Canterbury
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Antwoord van ProCook - Canterbury
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
We had Kate in Canterbury as our sales…
We had Kate in Canterbury as our sales assistant, she was warm, knowledgeable, efficient and best of all completely understanding of the fact that I was trying to buy kitchenware whilst also having my 3 year old son with me. It made shopping stress-free and happier for all.
24 februari 2026
Antwoord van ProCook - Canterbury
We're delighted to hear that your shopping experience was stress-free, especially with your son. We appreciate you acknowledging the team's warmth, knowledge, and efficiency. Thank you for your positive feedback!
Antwoord van ProCook - Canterbury
We appreciate your positive feedback on our quality product and great customer service; we are so happy you are pleased!
Very attentive staff
Very attentive staff. Items of good quality at a fair price. Great selection.
24 februari 2026
Antwoord van ProCook - Canterbury
We appreciate your positive feedback! We're so glad you found our staff attentive, our selection great, and our items of good quality at a fair price.
Antwoord van ProCook - Canterbury
We appreciate you letting us know our staff was helpful and the service great! We are so happy to hear about it.
A refund was dealt with very easily
A refund was dealt with very easily. The young man who served me was most polite, he needs to smile a little more though.
19 februari 2026
Antwoord van ProCook - Canterbury
We're happy to hear that your refund was processed easily. We appreciate your feedback regarding the service you received; we'll encourage our team to smile more!
Helpful staff
17 februari 2026
Antwoord van ProCook - Canterbury
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Cafetiere replacement
Very helpful and courteous young man assisted in choosing cafetiere.
19 februari 2026
Antwoord van ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were pleased with the assistance.
Very helpful and friendly staff
Very helpful and friendly staff. Shop is well laid out making it very easy to find what you want. Making shopping a pleasure
19 februari 2026
Antwoord van ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and friendly and enjoyed our shop's layout.
I received my in few day after order
I received my in few day after order, very happy and they bring in second floor in my flat. Thank you so much🥰
18 februari 2026
Antwoord van ProCook - Canterbury
We're happy to hear that you received your order quickly! We appreciate your positive feedback and are so glad our team could bring it to your second-floor flat.
Great Store
This is a fab store , great items, reasonable prices and very helpful friendly staff ☺️
1 februari 2026
Antwoord van ProCook - Canterbury
We appreciate you taking the time to share your thoughts! We are so happy to hear that you liked our store, items, prices, and staff.
Amazing friendly staff very helpful
Amazing friendly staff very helpful, went out of their way help with our purchase. Lovely shopping experience
15 februari 2026
Antwoord van ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and helpful and that you had a lovely experience.
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